Talent Acquisition Associate at Freshworks

| Greater Denver Area
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Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. More than 50,000 businesses trust Freshworks, including our employee engagement, customer engagement and CRM solutions, to better support employees so businesses can increase customer satisfaction and lifetime value. Our products are ready to go, easy to use, and offer a quick return on investment.
Freshworks has received numerous accolades that include ranking #16 on the prestigious Forbes' Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work lists.
Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 locations to serve our customers throughout the world. Freshworks is backed by leading investors including Accel, CapitalG, Sequoia Capital and Tiger Global Management.
As a Talent Acquisition Associateat Freshworks, you will support our Talent Acquisition team as we build our North American presence and expand our team across North America, including, but not limited to our offices in San Mateo and Denver.
Your role and responsibilities:
  • Coordinate a variety of interviews (phone, video, in-office); this will include at times coordinating global team calendars to accommodate interviewers in regions outside North America
  • Help attract top talent by posting open roles on a variety of job boards
  • Be the go-to person for recruiters, hiring managers, interviewers as well as candidates ensuring a seamless candidate experience
  • Making travel arrangements for candidates and taking care of travel reimbursement
  • Assist with event planning for in-office recruiting events as well as external career fairs
  • Participate in a variety of operations based projects supporting the Talent team, such as Employer Branding, Reporting etc.
  • Supporting recruiters with sourcing candidates for the open roles in North America
  • Being leveraged for HR admin activities
Our perfect match:
  • A recent college graduate, an experienced recruiting coordinator, or perhaps even someone that has taken a break from their career and is ready to jump back in
  • You love working with people and have a customer service driven approach to problem-solving; you strive to make sure every interaction you have is upbeat, pleasant, and friendly
  • You're able to wear many hats at once and juggle competing priorities
  • You have experience with coordination or scheduling and you love organization
  • You're confident in your computer skills, especially when it comes to Gmail, Google Calendar, G-Suite as well as MS Excel & PowerPoint.
  • You're a great communicator and are able to write clear and concise emails
  • You're confident in your decision-making skills and exercise good judgment (but also know when to ask for help)!
  • You're able to represent Freshworks professionally at all times
  • Fluent written and oral communication skills in English
  • Eligible to work in the United States without sponsorship
These are some benefits you can expect from us in return:
  • Great chance to help define the North American presence of a dynamic global growth startup as the organization scales in size
  • Flexible career development path within an international environment
  • A fun startup work environment and amazing company culture that puts the customer first
  • Work closely with inspiring, encouraging and interesting colleagues in an international team within a flat organizational hierarchy

Summary of Freshworks Benefits:
Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Stock options, flexible time off + paid vacation, commuter benefits, work from home spending, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
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Technology we use

  • Product
  • Sales & Marketing
    • ConfluenceManagement
    • JIRAManagement
    • FreshdeskManagement
    • FreshserviceManagement
    • Freshsales CRMManagement
    • FreshmarketerManagement
    • FreshchatManagement
    • FreshcallerManagement
    • FreshsuccessManagement
    • FreshteamManagement
    • FreshconnectManagement
    • FreshreleaseManagement
    • FreshpingManagement
    • FreshstatusManagement
    • Freshsales CRMCRM
    • FreshmarketerEmail
    • FreshmarketerLead Gen


Our office has stunning views of the mountains and is one street away from the fun restaurants and coffee shops of Denver's iconic Larimer St.

An Insider's view of Freshworks

What’s the vibe like in the office?

One of the things I've loved most since starting at Freshworks is how much the team values company culture. Everyone in the office is working hard, celebrating successes, and all the while having a great time. Collaboration is also a big aspect of the sales team - everyone is quick to jump in to help!


Account Executive

What's the biggest problem your team is solving?

It is great being part of a team that is helping companies hit the refresh switch on business software. Freshworks is letting businesses know that their software doesn’t have to be clunky or expensive. Being able to help companies overcome these challenges is truly rewarding!


Account Executive

What makes someone successful on your team?

You have to be a team player. We are all in each other's corners and the collaborative and interactive workspace is one that I have come to value greatly. You will be presented with ongoing opportunities to grow, learn, and step into leadership roles. The willingness to volunteer for these roles and step into new challenges is a valuable attribute.


Solution Engineer

What are Freshworks Perks + Benefits

Freshworks Benefits Overview

Freshworks provides a comprehensive benefits plan, including health insurance, vision, dental, retirement, and unlimited time off (among a lot of other cool things too!)

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Freshworks Women 360 is an employee group aimed at community service, professional development, and career growth.
Open door policy
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Classpass and a fitness/reading stipend
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
The 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Freshworks has a lucrative sales commission program as well as a performance bonus for other functions, which are dependent on individual and company performance.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Freshworks offers pre-tax commuter benefits for all employees.
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Since working from home in mid March, we have added additional benefits to ensure our employees are fully supported, mentally and physically!
- One time WFH accessories stipend
- Monthly internet allowance
- Classpass membership offering
- 6-month long free DashPass subscription
- Reading & fitness stipend

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