About SurveyGizmo

Founded in 2006, SurveyGizmo is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week.

SurveyGizmo has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on SurveyGizmo’s products and services can be found on our website (www.surveygizmo.com).

Who You Are

You have a Heart for Service

We provide extraordinary service to our customers, co-workers, and our community by going out of our way to appreciate and support them.

You are Curious

We create products that help our customers listen and be curious, and we ourselves are curious. We strive to understand our customers’ business problems and the solutions delivered with our software.

You Find a Way

We help our customers and employees succeed by finding solutions to their problems. We have a can-do attitude and we do what we say we will do.

What You’ll Do

The Learning and Development Senior Manager is responsible for leading and owning the formal training programs, systems, tools, and resources for SurveyGizmo inclusive of leadership, content creation and delivery, training program, and other emerging needs from the organization. The Senior Manager reports to the Vice President of Customer Success and will lead a team of training and learning professionals.
You’ll need to have:

• Bachelors degree or the equivalent combination of education, training, and work experience
• Minimum of 3 to 5 years of experience in instructional design, adult learning, organizational development and project management
• Experience designing custom learning programs using alternative delivery methods.
• Willingness to travel- less than 10%

How You’ll Spend Your Days

• Building and delivering Training program, curriculum, and course design, delivery, and measurement
• Develop and rolling our the SurveyGizmo Learning Management System (LMS) strategy and technology, this includes LMS governance, future strategy, and content creation/ delivery
• Oversight of annual required training calendar and global customer learning events
• E-learning and Learning Management System vendor identification, selection, and management
• Intake and assessment of emerging customer and organizational training needs and development of recommended solutions
• Light touch consulting on adult learning theory, instructional design, and training delivery principles and best practices
• Learning and Development team skill building in instructional design and facilitation
• Partnership with Customer Success, Marketing, and Sales teams to understand emerging needs, customer requests, and internal training programs
• Management and development of a small team
• Budget, capacity, and demand management for customer training needs
• Other duties as assigned

What you’ll bring to the role:

• Prior experience designing and delivering leadership development training programs
• Advanced e-learning and content design
• Experience of adult learning theory, instructional design principles and practices
• Exceptional interpersonal and peer relationship building skills
• A track record of and a passion for developing others, both one’s own team, the organization as a whole, as well as our customers
• Demonstrates strong self-awareness and internally motivated self-development
• Effective project management skills and ability to manage multiple priorities and stakeholder expectations
• Prior experience leading a small team with accountability for the organization’s learning management system (LMS)
• Working knowledge of change management best practices

 Our Team Members Enjoy

• Competitive compensation package and full suite of benefits
• Great Boulder location without the Pearl Street commute
• Environment where you are empowered and can see your impact