ServiceNow Analyst – HR Technology

| Greater Denver Area
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Job Description:

This position is part of the Global HR Technology Team with specific responsibility for supporting and advancing Arrow’s usage of various technology solutions.  This position reports to the HR Technology Systems Manager.

What You'll Be Doing

  • Provide integration and related workflow solutions within the guidelines of the HR Technology's request procedures.

  • Follow the standards and best practices established for the HR Technology process.

  • Participates in needs assessments: analyzes current data and identifies opportunities for improved system functionality and accuracy

  • Performs testing on HR Technology releases.

  • Architects, builds and tests ServiceNow solutions.

  • Ability to work on multiple parallel projects using organizational and time management techniques to successfully complete tasks in a timely manner.

  • Answers all inquiries in a timely basis.

  • Suggest improvements and proactively addresses issues.

  • Demonstrates knowledge about the technology and participates in training and development activities to keep abreast of current trends and practices.

  • Follows quality standards for own work.

  • Completes assigned tasks in prescribed timelines consistent with deliverables and asks for support and direction as appropriate.

What We're Looking For

  • Minimum 4 years experience in ServiceNow development with Bachelor’s degree or 3 years experience in ServiceNow development with advanced degree.

  • 3+ years experience in ServiceNow (building of, maintenance)

  • Experience building software integrations in a SAAS environment

  • Experience participating in technical and cross functional projects

  • Experience implementing Workday, PeopleSoft, SAP, Oracle, ServiceNow or similar applications

  • Prefer professional experience developing OOP languages, such as JavaScript, Python, .NET, and Ruby

  • Ability to prioritize multiple tasks while responding with a sense of urgency to immediate needs

  • Participates as part of a team

  • Highly analytical, with strong problem solving and organizational skills

  • Excellent written and verbal skills

Even Better if You Have

  • Prefer professional experience developing OOP languages, such as JavaScript, Python, .NET, and Ruby

  • Experience in the following ServiceNow Modules:

  • ServiceNow HR Case Management

  • ServiceNow IT Service Management

  • ServiceNow IT Operations Management

  • ServiceNow IT Business Management

  • ServiceNow Security

  • XLST, XML

What We Offer at Arrow:

At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy.

Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

  • Medical, Dental, Vision Insurance

  • 401k, With Matching Contributions

  • Paid Time Off

  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

  • Growth Opportunities

  • Short-Term/Long-Term Disability Insurance

  • Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)

  • On-site Café with Catering Option for Busy Lifestyles (availability subject to COVID-19 office guidelines)

  • 24/7/365 On-site Gym and Lockers, Free for Use to All Employees! (availability subject to COVID-19 office guidelines)

  • Free covered parking, included bicycle and motorcycle parking

  • And more!

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • SnowflakeDatabases
    • SQLiteDatabases
    • SitecoreCMS
    • SalesforceCRM
    • Movable InkEmail
    • Oracle EloquaLead Gen

Location

Our offices are approximately 15 miles south of Downtown Denver. Employees enjoy the easy access to the light rail station and I-25.

An Insider's view of Arrow Electronics, Inc.

What's something quirky about your company?

As a tech company, we showcase the use of tech all throughout our building. We hang art over the building made of various consumer electronics and we even have access to an Electronics Testing lab. My R&D team also loves to make fun code names for our projects, we recently launched Project Deathstar (announced as ArrowPlus powered by Freelancer)!

Stephen

Manager, Product Management and Engineering

What projects are you most excited about?

There is a big drive at Arrow to support tech entrepreneurs, so part of my job involves collaborating and working with local startups - you’d be amazed to see the new ideas coming out of Denver! I get to work closely with local incubators and accelerators, and also plan events and sessions for big events like Denver Start Up week.

Lia

Marketing Specialist

How has your career grown since starting at the company?

I first began my career at Arrow six years ago as a summer intern on the Customer Support team. The career growth I have achieved since has led me to my current role as Delivery Manager of Arrow.com. Through mentorship programs and working with a team that values trust while promoting curiosity, the experiencing has been nothing short of rewarding.

Kristen

Delivery Manager

How do your team's ideas influence the company's direction?

In today’s fast moving world my team is continually collaborating with the business to evolve our digital channels. Combining competitor insight, industry best practices and innovative capabilities we can react quickly to changing needs, design robust solutions, as well as developing innovations for future growth.

Michelle

Director, Technology & Planning

What’s the vibe like in the office?

Our office promotes an open and active vibe that inspires collaboration with your fellow coworkers. The overall environment supports our focus on driving innovation forward.

Taylor

Asset Specialist

What are Arrow Electronics, Inc. Perks + Benefits

Arrow Electronics, Inc. Benefits Overview

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. We want our employees to thrive physically, emotionally, financially, and socially. We offer various programs which help you build your wellbeing and health.

•Medical, Dental, Vision Insurance
•401k, With Matching Contributions
•Competitive Paid Time Off
•Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
•Short-Term/Long-Term Disability Insurance
•Parental Leave Options
•Employee Discount on Annual RTD Pass
•Talent Growth Opportunities
•Casual Work Environment

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
At Arrow, we embrace inclusion and diversity as catalysts for innovation and we are fully committed to equal opportunities for all.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Free snacks and drinks
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

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