ServiceNow Analyst – HR Technology
Job Description:
This position is part of the Global HR Technology Team with specific responsibility for supporting and advancing Arrow’s usage of various technology solutions. This position reports to the HR Technology Systems Manager.
What You'll Be Doing
Provide integration and related workflow solutions within the guidelines of the HR Technology's request procedures.
Follow the standards and best practices established for the HR Technology process.
Participates in needs assessments: analyzes current data and identifies opportunities for improved system functionality and accuracy
Performs testing on HR Technology releases.
Architects, builds and tests ServiceNow solutions.
Ability to work on multiple parallel projects using organizational and time management techniques to successfully complete tasks in a timely manner.
Answers all inquiries in a timely basis.
Suggest improvements and proactively addresses issues.
Demonstrates knowledge about the technology and participates in training and development activities to keep abreast of current trends and practices.
Follows quality standards for own work.
Completes assigned tasks in prescribed timelines consistent with deliverables and asks for support and direction as appropriate.
What We're Looking For
Minimum 4 years experience in ServiceNow development with Bachelor’s degree or 3 years experience in ServiceNow development with advanced degree.
3+ years experience in ServiceNow (building of, maintenance)
Experience building software integrations in a SAAS environment
Experience participating in technical and cross functional projects
Experience implementing Workday, PeopleSoft, SAP, Oracle, ServiceNow or similar applications
Prefer professional experience developing OOP languages, such as JavaScript, Python, .NET, and Ruby
Ability to prioritize multiple tasks while responding with a sense of urgency to immediate needs
Participates as part of a team
Highly analytical, with strong problem solving and organizational skills
Excellent written and verbal skills
Even Better if You Have
Prefer professional experience developing OOP languages, such as JavaScript, Python, .NET, and Ruby
Experience in the following ServiceNow Modules:
ServiceNow HR Case Management
ServiceNow IT Service Management
ServiceNow IT Operations Management
ServiceNow IT Business Management
ServiceNow Security
XLST, XML
What We Offer at Arrow:
At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy.
Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Paid Time Off
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Growth Opportunities
Short-Term/Long-Term Disability Insurance
Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
On-site Café with Catering Option for Busy Lifestyles (availability subject to COVID-19 office guidelines)
24/7/365 On-site Gym and Lockers, Free for Use to All Employees! (availability subject to COVID-19 office guidelines)
Free covered parking, included bicycle and motorcycle parking
And more!
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)