People Services Specialist at Boom Supersonic

| Greater Denver Area
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About Boom Supersonic

Boom Supersonic is the Denver-based company redefining commercial flight by bringing supersonic flight back to the skies with Overture. This historic airliner is designed and committed to industry-leading standards of speed, safety, and sustainability. Boom’s vision is to bring families, businesses, and cultures closer together through supersonic travel and make the world dramatically more accessible.

Boom is the first commercial airplane manufacturer to commit to a carbon-neutral flight test program and to build sustainability into its entire aircraft program. The company is backed by world-class investors and has 30 aircraft on pre-order. Founded in 2014, Boom has assembled a team of over 150 full-time employees who have made contributions to over 220 air and spacecraft programs.
 
Are you passionate about building the supersonic future? Help us make aviation history.

About the Team

We are looking to hire a People Services Specialist to join the People Operations as part of the Talent and Culture Organization. We are a small but mighty (and growing team), so this is an opportunity to apply what you have already learned and learn so much more! 

The People Operations Team has 5 key focus areas:

  • People Services: focused on being the front line of employee support to our 150 Boom employees. 
  • Tools & Technology: oversight of the Talent & Culture technology stack ensuring that we have the right tools for our work and clean and accurate data going in.
  • Program Management: delivering key programs, such as New Employee Orientation and managing employee resource sites, such as the company intranet
  • Compliance & Policies: protecting the interests of Boom and it’s employees ensuring we meet all compliance and policy obligations
  • People Data & Analytics: allowing Boom to make data-driven improvements to our People programs and practices based on reliable, integrated data.

About the Role:

  • As a People Services Specialist, you will have responsibility for People Services as well as Tools & Technology. This role will be based in our Denver office and will report to the Head of Talent & Culture Operations.

People Services: provide Boom employees world-class support on Talent & Culture related issues, by...

  • Overseeing all employee onboarding and offboarding and employee data processing
  • Responding to inquiries and tickets from employees of all levels across boom regarding People questions / issues (tier 1 & tier 2)
  • Escalating tier 3 issues to Head of People Ops (or others) in a timely manner
  • Demonstrating exceptional follow through, issue resolution and adherence to SLAs (Service Level Agreements)
  • Managing the People ZenDesk ticketing system
  • Ensures onboarding and offboarding tasks for all employees are done according to our process documentation. 
  • Ensure we have a complete, and up to date company records on all employees

Tools & Technology: manage the vendor relationships and oversee the Talent & Culture technology stack, ensuring...

  • We have the right tools, for our team and for the work we do
  • We are getting the most value from the tool through effective vendor management and engagement
  • Our tools are compliant to all requirements (works in partnership with Head of People Ops & People Compliance)
  • Our data flows appropriately and seamlessly across Talent & Culture and other systems / teams (i.e. to Finance, IT, equity)
  • Tight administration and configuration of our tools, in partnership with the tool’s functional leader (i.e. Recruiting, HR, Total Rewards) or functional partner (i.e. Finance, IT)

You are excited about this opportunity because...

  • You will be a part of building something - we already have some great processes in place; however, there is so much to improve and build. 
  • You love innovating - You will be able to apply your experience and share your ideas on ways to improve our process and procedures
  • You're a collaborator - your best work is accomplished when you work collectively with others. 
  • Your attention to detail is unparalleled
  • You thrive in environments where the measures of success are clear and well defined (i.e. service level agreements and measurable objectives)

We are excited about you because…

  • You have 3-5 years experience in HR / People Operations working closely with employees on the front-line
  • You are well versed and experience with corporate communication tools (such as Google Suite, Slack)
  • You have hands on experience with HRIS systems (UltiPro preferred)
  • You have experience with HR laws laws and FMLA knowledge
  • You have deep experience with onboarding and offboarding new employees in an HRIS system
  • You have strong organization and time management skills - you’re able to juggle multiple tasks at once and not allow customer service to suffer.
  • You have a learner’s mindset - you are an active listener, you are proactive and you have a strong desire to learn
  • You find you do your best work in fast paced environments
  • You welcome change and actively seek ways to improve your work and be more effective / efficient.
  • You are able to handle highly confidential and/or sensitive departmental matters and time sensitive issues with an ability to prioritize and deliver results with attention to detail

Why you will love working at Boom:

  • We are a group of people who are bright, kind and motivated by challenges. You can be your authentic self here, and are empowered to encourage others to do the same!
  • We love solving problems, thinking creatively and trying new things
  • We believe in autonomy & taking initiative
  • We take what we do seriously, but we don't take ourselves seriously
  • We have a smart, experienced leadership team that wants to do the right thing & is open to new ideas

Compensation:

  • Salary Range for this position is $60,000- 90,000 base salary and is based upon years of experience that is commensurate with the level of the position. 
  • Robust equity program with significant upside potential
  • Open PTO

To conform to U.S. Government aerospace technology export regulations (ITAR and EAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITAR here (https://www.pmddtc.state.gov/?id=ddtc_public_portal_itar_landing)


Boom is an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need.


Want to build a faster future? Come join Boom.

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Technology we use

  • Engineering
  • Product
    • C++Languages
    • GolangLanguages
    • PythonLanguages
    • RLanguages
    • OVERFLOWLanguages
    • CFD++Languages
    • NumecaLanguages
    • SolidWorksDesign
    • CATIADesign
    • FUN3DDesign
    • FEMAPDesign
    • NX NastranDesign
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • TrelloManagement

Location

12876 E Adams Aircraft Cir, Englewood, CO 80112

An Insider's view of Boom Supersonic

What’s the vibe like in the office?

The high quality team at Boom is what really sets the vibe for the office. I’ve never worked with so many smart, talented, and passionate people. The best part though, is the incredibly collaborative approach that the entire team takes to solving problems and building a product. There is no “stay out of my sandbox” mentality.

Erin

Lead Engineer, Flight Controls

What kinds of technical challenges do you and your team face?

New technical challenges arise daily with solutions fueled by motivated engineers. Talented and energetic employees are the norm, many of them early in their careers, all of whom are eager to learn, willing to think differently, get their hands dirty, and work together to send supersonic aircraft screaming through the sky.

Bill

Principal Stress Analyst

How has your career grown since starting at the company?

Prior to starting at Boom, I worked at a global OEM. What I love most about this company is its focus on cross-collaboration, and how all the departments work together as a true, interdisciplinary team. Learning new things each day from innovative, inspiring coworkers has helped transform me into a better, more diverse engineer.

Teagan

Materials & Process Engineer

What’s the vibe like in the office?

The vibe around the facility is a night and day experience compared to the aviation site I used to work at. Everyone from the CEO on down is hyper approachable seemingly every day. Here at Boom, we believe in hard work. We also believe in the concept of having a life outside of the good work we do here.

Nick

Shipping and Receiving Manager

What are Boom Supersonic Perks + Benefits

Culture
Volunteer in local community
Volunteers of America, Local Food/Toy Drives, Partnerships with local School Districts
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Open office floor plan
Diversity
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Women's Networking Group
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Team workouts
Boom's fitness initiatives include In-office yoga and running club.
Mental Health Benefits
Employee Assistance Program
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Employees at Boom enjoy participating in Ping Pong and Basketball tournaments. We also have foosball, cornhole, pinball, and a variety of table games to enjoy.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
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