People Operations Manager

| Greater Denver Area

People Operations Manager


Job Type: Full time

Location: Denver, CO

Department: Employee Success


The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark!


We're not a phone company; we're a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.


RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

 

Job Description:


The Manager, People Operations will be instrumental in building upon RingCentral's excellent employer-employee relationship to help the US HR team scale for growth and further RingCentral's continuous goal to be a great employer. A successful manager will contribute to our high-performance company culture through strong ethical values, sound business judgment, and the execution of employee-oriented programs. The ideal candidate will possess a reputation for integrity, honesty, and discretion.

 

Responsibilities:

  • Manage and lead a team of HR professionals in daily people operations in the US, ensuring the highest levels of employee engagement and satisfaction
  • Provide thought leadership regarding organizational and people-related strategy and execution
  • Contribute to the development and execution of HR initiatives based on an understanding of different perspectives; gather agreement with stakeholders before implementing the initiatives
  • Use creativity to overcome unexpected challenges while producing quality results for the company
  • Provide insights and solutions to both internal and external customers to achieve positive results beyond highlighting issues
  • Proactively and effectively address complex people operations issues, including mitigating risk and managing situations that result in the best possible outcomes for the company, teams, and people
  • Consistently review existing processes, systems, and policies for improvement. Develop and adapt to change with the collaboration of all relevant key internal stakeholders to produce the most effective outcome
  • Communicate human resource policies, procedures, and programs with efficiency
  • Position may include other duties as determined by the company
  • You will partner closely with HR Business Partners and leadership to ensure that what we do connects the dots back to the needs of the business and employees and isn't just process for process sake
  • You will ensure compliance with applicable employment regulations and best practices that are highly aligned to meeting the needs of the business and improving the employee experience
  • Maintain knowledge and understanding of regulations, laws and industry best practices to ensure compliance with all applicable international, federal, state, and local employment laws
  • Lead our immigration policies and programs, in partnership with legal counsel and recruiting
  • Mandatory government reporting
  • Knowledge of privacy laws and compliance, GDPR and CCPA
  • Compliance around SOC2 and SOX controls and audits

 

Qualifications:

  • 8+ years of progressive Human Resources Generalist experience within high-growth technology companies; track record of building and scaling HR teams and organizations
  • Bachelor's degree in Human Resources, Business, Organizational Development or related fields; SHRM or HRCI certification is a PLUS
  • Excellent writing and communication skills. Ability to appropriately adjust communication style based on the audience
  • Demonstrated ability to roll-up sleeves and work with team members in a hands-on capacity
  • Ability to position self as trusted thought-partner by building relationships
  • Ability to balance multiple work priorities effectively and adapt to change
  • Proven ability to champion a project from conception to inception
  • Demonstrated teamwork to work with others to achieve effective results
  • Maintains a high level of professionalism under pressure and demonstrates responsible decision making in stressful or unexpected situations
  • Adept at motivating self and others for maximum results
  • Demonstrated knowledge of all areas of HR: compensation, performance management, benefits, training, immigration, employment laws, and employment practices, LOAs, etc.
  • Demonstrated ability to work in and manage ambiguity – dealing with issues that do not always have a process or system in place.
  • Technologically astute with experience with a variety of HR systems

 

What we offer:

  • An opportunity to partner with world-class and passionate business groups.
  • An opportunity to join us build a world-class HR function
  • A face-paced environment

And yes, we also offer:

  • Opportunities that accompany a high growth organization
  • Centrally located in Belmont, CA (close to highways 101, 280, and 92)
  • (10) Company Wide Holidays
  • RSU's (Restricted Stock Units)
  • 401K Match
  • ESPP (Employee Stock Purchase Plan)
  • Complimentary organic breakfast and lunch daily, and fully stocked break rooms
  • On-site gym with free yoga and boot-camp classes

 

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.


RingCentral is an EEO/AA employer.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • OracleDatabases
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM

Location

We are located in the Denver Tech Center.

An Insider's view of RingCentral

How do you collaborate with other teams in the company?

Our product makes collaboration at the core of our company. I like to leverage face-to-face communication and connect directly with other teams to discuss ways that we could be more effective in our hiring strategies. We are the type of company where people actually want to have direct connections because it preserves our values and our culture.

Anthony Smith

Team Lead, GSS Recruiting

How does the company support your career growth?

RingCentral is where I feel my career really took off. The career growth here is personalized, thoughtful, and supported by mentors and management. I love the work that I do and feel like my personality bleeds through into everything I touch. I have never felt so connected to an organization and I know there is only more good things ahead!

Melissa Regan

Manager, Global Onboarding & Enablement

How do you make yourself accessible to the rest of the team?

Being accessible is critical to RingCentral’s culture and success. I ensure I keep my door open and sit on the floor with the team. To me, nothing should prohibit you from being available to your team and others. I am glad to work at a company that gives me the tools and technology to connect - even when I am 300 miles away!

Ayub Mohammed

AVP, Small Business Sales

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered breakfast and lunch daily, as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

At RingCentral, we offer a competitive benefits package including medical, dental, vision, 401K, Employee Stock Purchase Plans and many more perks!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Besides RingCentral's onsite gym, we do many fitness classes that encompass working together and having fun!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within
Customized development tracks
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