People Operations Coordinator

Are you looking to start your career with People Operations for a Global company that is 18 months into its launch in the United States and growing fast? Are you a motivated, highly driven, self-starter with a passion for the culture and people of an organization?  Would you like to be part of impacting the employee experience? Then we would like to hear from you!

About us:

simPRO Software is a global software SaaS company with operations in Australia, New Zealand, the United Kingdom and now the US. We develop business management cloud solutions (SaaS) for the trade contractor industry specifically, plumbing, electrical, HVAC, solar, fire  and security. Our products are designed to optimize business workflow, refine processes, improve productivity and increase profitability.

We are looking for a People Operations Coordinator to help build on our recruiting operations, employee experience, and office operations. The ideal candidate will have an inherent love for building relationships, superb communication skills, and inherent initiation.

Roles and Responsibilities:  The role is broken into (4) areas of impact within the organization.

HR Support - 30%

• Assist with ad-hoc projects within the People Operations team and other administrative tasks as assigned
• Help with building culture and planning events, team building exercises, employee activities, celebrations
• Partner with the People Operations team to evaluate and improve simPRO processes and policies
• Update simPRO Forms/Templates/Documents/Policies = All materials for the simPRO Employee Journey
• Coordinate New Hire Induction
• Prepare new employee first day welcome packet
• Coordinate ordering of all new hire equipment
• Support internal training efforts with employees
• Participate in people projects and initiatives
• Promote HR programs across the organization
• Maintain company organization chart
• Assist with miscellaneous filing needs
• Oversee Employee Anniversary and Birthday program
• Cross-train in other People Operation roles in order to provide basic support during vacations and sick leave or times of heavy workload
• Support upcoming benefit, compliance, performance management strategies

Internal Recruiting Coordination - 40%

• Partner with Director of People Operations to source qualified candidates, review resumes, and pre-screen candidates while efficiently moving the interview process forward
• Coordinate and schedule interviews
• Provide prompt, courteous and accurate customer service to candidates
• Engage top talent as their first point of contact with simPRO, and inspire them with your enthusiasm for our business and culture
• Oversee full interview process including the preparation of materials, scheduling of onsite visits, pre and post team sync-ups, and candidate greeting and facilitation
• Post job openings broadly and keep a pulse on candidate flow
• Assist in the creative and transparent nature of simPRO job announcements
• Create and coordinate travel itineraries for candidates as well as schedules
• Oversee our applicant tracking system
• Create opportunities to enhance our overall candidate experience

Office Management - 20%

• Manage external relationships with outside vendors and facilities
• Own day-to-day office operations to ensure that the office is running smoothly while maintaining tidiness so employees can be productive and bring their best selves to work
• Be the go-to person for anything office related, including but not limited to maintenance, supplies, and equipment
• Work closely with the accounting team to manage company expenses, ensure that vendor invoices are paid on time.
• Be the first point of contact for visitors, main simPRO phone line
• Oversee the coordination of our internal efforts to keep our new office beautiful
• Responsible for collecting company mail

Executive Assistant - 10%

• Scheduling of both internal and external meetings
• Coordinate and manage all internal travel arrangements while supporting our “Road Warriors”
• Liaise with internal staff at all levels and external partners
• Assist with creating related presentations

Qualifications:

• Interest in technology and startups
• Admin, HR, Office, Customer experience preferably in a fast-growing company
• Excellent organizational and planning skills
• Strong written and verbal communication skills
• Able to keep a pulse on the needs of the office and anticipate needs
• You have a proven ability to manage concurrent projects and competing priorities
• Proficiency in Google Apps (Gmail, Docs, Calendar, etc)
• Handles spontaneous change and new scenarios! Able to take on challenges with grace, thoughtfulness, and authority
• Experience working in high growth and fast-paced environments
• Experience coordinating and booking travel for employees
• Experience working with Applicant Tracking Systems
• Experience working with Google Calendar
• A sense of humor!
• A strong sense of urgency and the work ethic to support it
• The drive to succeed, and the desire to help build an organization

While experience in the above areas will be highly considered, it’s important to note they will be secondary to the person with the right determination, attitude, and overall suitability. Please send your application materials to [email protected].