People Operations Business Partner at Zayo

| Greater Boulder Area
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Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, dedicated Internet access, and colocation services. Zayo owns and operates a Tier 1 IP Backbone and 44 carrier-neutral data centers. Through its Cloudlink service, Zayo provides low latency private connectivity that attaches enterprises to their public cloud environments. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Position Description

The People Operations Business Partner (POps Partner) is responsible for aligning business objectives and driving HR initiatives to increase organizational effectiveness within their business segment. The POps Partner will utilize HR knowledge to manage and support throughout the employee life-cycle. They will engage with executive leadership and management to provide strategic HR consulting, coaching, operational guidance, and solutions in the areas of talent acquisition, employee and manager development, program development and implementation, employee engagement, oversee administration of various programs and ensure legal compliance. This role will have the ability to pivot between strategy and tactical execution seamlessly and will be able to communicate needs proactively. A successful POps Partner will assess and anticipate HR related needs, develop integrated solutions, and engage in collaborative approaches to champion the needs of the business.


  • Provides value-added HR support and counsel to employees, managers and senior business leaders to enable the success of strategic and operational business objectives.
  • Provides coaching to senior leaders and people managers on leadership and management skills.
  • Implements communications programs to increase employee engagement and morale.
  • Assists managers with successful onboarding for new employees and off-boarding for exiting employees.
  • Partners with People Operations Team on various activities including: Hires, Transfers, Promotions, Separations, Retirements, Disability, FMLA, Unemployment, Workers Compensation, Benefits, etc.
  • Manages communications/coordination of company programs and initiatives.
  • Consults with employees and managers to address root causes of issues and resolves through a systematic and analytical approach.
  • Collaborates with People Operations Team to meet department goals and support initiatives
  • Assists in the maintenance of electronic team member files, ensuring accuracy, compliance, and confidentiality
  • Consults with management team to analyze and assess employee needs and issues and develops and implements appropriate action plans.
  • Conducts internal investigations related to employee complaints of unlawful discrimination or other issues of a serious nature. Develops approach, questions, and leads investigation interviews. Documents results, reviews with Legal and recommends appropriate action.
  • Assures compliance with all applicable laws and corporate policies/guidelines and identifies opportunities to develop and implement new practices/guidelines to achieve business goals.
  • Adheres, analyzes and coaches management and employees on Company directed compensation program.
  • Uses data and analytics to ensure business leaders make fact based decisions.


  • Bachelor’s degree in Human Resources or Management. Master’s degree in HR, Business, or closely related field preferred.
  • PHR/SPHR certification is strongly preferred.
  • Minimum of 3-5 years prior work experience in human resources.
  • In-depth knowledge of HR laws, practices, regulations, employee relations, recruitment, and compensation.
  • Self-motivated multitasker, who is extremely organized, with exceptional attention to detail.
  • Ability to work independently and take initiative in handling routine and non-routine situations.
  • Able to lead discussions, influence and negotiate, and effectively engage and communicate with all levels of the organization.
  • Ability to understand the need for change and adjust accordingly.
  • Handle all responsibilities with a high level of diplomacy and discretion and safeguard confidential and proprietary company and employee information.
  • Proficient in Microsoft Office products including Excel, Word, PowerPoint.
  • Proficient in Gmail, Google Docs, Google Calendar.
  • Experience in Workday and Salesforce preferred.
  • Experience in the telecommunications industry or other highly technical environment.


  • Competitive compensation.
  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance.
  • Fitness membership discounts.
  • Generous paid time off policy including paid parental leave.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM


Our Boulder campus is located in the 29th Street Mall where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial secruity to our employees and their families.

Volunteer in local community
Partners with Nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,650 annually.
Disability Insurance
If you are out of work for an extended period or time due to a disabling injury or illness, disability insurance covers 60% of annual salary up to $5000 monthly maximum payout.
Dental Benefits
Dental exams can help you & your dentist detect problems in the early stages when treatment is simpler & costs are lower. Regular exams are an important part of maintaining your medical health.
Vision Benefits
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health Insurance Benefits
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life Insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Wellness Programs
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Retirement & Stock Options Benefits
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) Matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Zayo provide 12 weeks paid maternity leave, 2 weeks paid paternity leave, and 4 weeks paid adoptive/foster leave.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company Outings
Game Room
Some Meals Provided
Happy Hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Parking is available at Zayo offices.
Recreational Clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness Subsidies
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Diversity Program
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning