Xero
Denver, CO

People Experience Business Partner

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People Experience Business Partner
Our Purpose

Small business makes the world go around – it's the heart of the global economy. At Xero we want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too. 

How you'll make an impact

Working closely with the Director of People Experience (PX) and the US PX, Talent, & Learning Teams, this role will be responsible for supporting our People Experience Business Partners and providing generalist HR advisory support and coordination for an identified client group within the business. Teams within the identified client group may vary over time, with the US PX Team continuously reviewing their portfolio's and assigning HR resources as needed, to best suit the business needs.

The role incorporates a broad spectrum of HR advisory and coordination responsibility, including advice and support to people leads on all people related matters.

What you'll do

  • In conjunction with the relevant PX Business Partner / HR Director or Manager, you will provide meaningful and accurate HR advice and guidance to your specified client group, across the full spectrum of HR; including legislative requirements, recruitment, on-boarding, performance management, employee development, remuneration, HR systems, benefits, retention, departures and change management.
  • Support the relevant TX Specialist to ensure best practice recruitment processes are in place.
  • Work with the LX team to help identify learning opportunities that may be required.
  • Provide support and assistance with Xero's approach to performance conversations, including running any necessary performance management training.
  • In partnership with the PX Business Partner, you'll provide remuneration advice and guidance, including support with the annual salary review.
  • Run regular engagement reports.
  • Facilitate international transfers in conjunction with the relevant PX Business Partners and Workday team.
  • Support employees and respond to general HR queries.
  • Contributing to PX projects such as the new staff induction programs, staff surveys, remuneration review, policies, and performance review processes.
  • Assisting the wider PX team and Coordinator during peak times and on any overflow work as and when required.

Success looks like

  • PX tasks are completed in a timely and accurate manner, to a high standard.
  • Excellent HR support is provided to the client group to help grow a collaborative and highly effective team.
  • Engagement plans and reporting is consistently reviewed and feedback is given to the leadership team. 
  • Recruitment activities within client group are completed in a robust, timely and effective manner.
  • Harmonious working relationships with all staff, managers, business stakeholders and the global PX team.
  • HR advice provided to the client group is of a high-quality standard, is timely and accurate and documented appropriately. 
  • Feedback from business stakeholders about the quality of service/advice provided is positive.
  • Xero attracts and retains high-quality staff and remains an employer of choice.
  • Xero meets all HR legislative requirements at all times

What you'll bring with you
Critical competencies 

  • Excellent interpersonal and relationship building skills.
  • Excellent communication skills including consultation, facilitation, influencing and negotiation skills.
  • Able to exercise effective judgment, sensitivity and creativity to changing needs and situations within the business.
  • Current and practical working knowledge of all employment-related legislation and application of HR best practice.
  • Proven ability to deal with confidential information with discretion.
  • A pragmatic approach and willingness to escalate issues to the PX Business Partners in a timely manner if unable to meet deadlines, or unsure of how to resolve a situation.
  • Excellent organizational and time management skills with the ability to juggle multiple tasks at one time.

Experience

  • Minimum 3-5 years hands on HR advisory work
  • Proven HR Advisory experience in a fast-paced environment.
  • Portfolio management experience
  • Detail knowledge of core HR lifecycle and benefits (such as 401K)
  • Strong stakeholder management experience.
  • An appropriate HR qualification or relevant HR experience.
  • Practical knowledge and experience in creating and facilitating effective HR processes.

Why you'll love Xero
Diversity of people brings diversity of thought and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, innovation, and change are not only inspired but also celebrated. We value our people and want them to enjoy and take pride in their work.
We have a unique and special culture based around our values (#ownership, #challenge, #beautiful, #human and #champion) and offer a number of other great benefits and perks including Xero shares.
So if you want to hear more and get the opportunity to help shape the next phase in the Xero success story please apply!
Xero is an Equal Opportunity Employer.

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What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Culture
Volunteer in local community
Xero employees are given a day off each year to volunteer in their communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.
Mandated unconscious bias training
All Xero employees will complete online unconscious bias training during on-boarding
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental insurance
Cigna dental PPO plan
Vision insurance
VSP vision plan
Health insurance
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Wellness programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Mental health benefits
Concern EAP benefits for all employees
Financial & Retirement
401(K)
401(K) matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave Benefits
Generous parental leave
26 weeks paid parental leave.
Vacation & Time Off Benefits
Generous PTO
Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid volunteer time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid holidays
11 paid holidays per calendar year
Paid sick days
Each employee is granted 10 wellness days per year in addition to our generous PTO
Office Perks
Commuter benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company-sponsored outings
Annual holiday party, as well as a summer celebration!
Free snacks and drinks
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some meals provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Company-sponsored happy hours
Happy hour starts every Friday at 4!
Fitness stipend
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development Benefits
Job training & conferences
Teams have budget set aside each year to support growth and up-skilling
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

Xero leadership consistently reviews benefits to ensure they are competitive and allow our people to bring their full selves to work each day.

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