Manager, Talent Acquisition

| Greater Denver Area | Remote
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Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
This position will report to our Sr. Director of Talent Acquisition.
•Direct Reports: 6 minimum
•Recruiting teammanages requisitions for the U.S. BPO Call Center other high volume roles
What you will be doing
You will manage day-to-day activities of recruiting and selection team to ensure adequate staffing for the Corporation as directed by FIS short and long-term plans.
• Manages an assigned team of personnel. This includes understanding skill types and proficiencies, coaching and career development, setting objectives, conducting performance reviews and performance management.• Develops and maintains effective sourcing to maintain high visibility with potential labor markets.• Reviews employment practices and procedures to ensure compliance with government regulations, as well as with company policy and objectives.• Demonstrates business line knowledge by recommending recruitment and retention.• Works with managers and executives to understand existing and future resource needs.• Participates in business unit forecasting.• Provides analysis, insights and recommendations to management regarding capacity and deployment to ensure better management of operating plans and recruiting decisions.• Assists in creating reports and analysis in the areas of utilization, projected utilization and availability.• Adjusts schedule for variances causes by new work and changing deadlines.• Educates both hiring managers and candidates on hiring process.• Other related duties assigned as needed.
What you bring• Bachelor's degree or the equivalent combination of education, training, or work experience.
• Minimum 3 years of Team Management experience.
•5 - 7years recruiting experience with BPO/Off-shoring a plus
• Call Center Recruiting and/or Call Center Supervisor experience a plus
• Thorough working knowledge of HR practices and legal requirements affecting employment and other related specialist areas, particularly compliance• Proven track record and expertise in managing full life cycle recruiting and selection process• Strong written, communication and presentation skills to effectively represent the company and interact with inside and outside customers• Ability to balance needs of applicants with the organizational needs• Ability to sell the culture of the organization and present FIS as the employer of choice• Experience in managing multiple client groups, including remote sites• Strong analytical and problem solving skills as well as relationship building, conflict resolution and influencing skills• High integrity and personal credibility; ability to maintain confidentiality at all times• Advanced proficiency of MS Office products; ability to quickly adapt to new systems
What we offer you

  • A variety of career development tools, resources and opportunities
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • Time to support charities and give back in your community
  • A fantastic range of benefits designed to help support your lifestyle and wellbeing
  • Great work spaces with dedicated and motivated colleagues


Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Location

Our Denver office is located in the Tech Center at Belleview & I-25, and our pictureqsue Durango office is nestled alongside the Animas River.

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