Learning & Development Specialist at Alto Pharmacy

| Greater Denver Area
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We’re building a new kind of pharmacy to cure one of our healthcare system’s most startling ills: over 50% of prescriptions are never picked up. Because staying on track with doctor’s orders requires more than just delivering pills, we’re managing everything from insurance logistics to pricing, late-night questions to supply chain, and anything else that could stand in the way of effective treatment. Our more than 700 employees are dedicated to fulfilling medicine’s true purpose: to improve the quality of life for everyone who needs it. We’ve filled over 1 million prescriptions to date. To aid our calling, we’ve raised $354 million in funding, and we’re on track to achieve $1 billion in annual recurring revenue (ARR) by 2021. Join us as we prove just how much a pharmacy can deliver.

About the Team

The Quality and Continued Development team at Alto is searching for a Learning & Development Specialist to join us! Our team plays an integral role in the continuous training for the Care Ops department and ensures that individuals with or without a pharmacy background have the skills they need to excel at Alto. In this role you will design and document new instructional material and compelling course content, facilitate trainings across in person and virtual mediums, and ensure standard work is being regularly updated on knowledge sharing platforms. You will also play a crucial part in working with leaders and quality team members to ensure the program is meeting organizational metrics.

Accelerate your career as you:
  • Create, maintain and update all training materials and curriculum, including slide decks, facilitator guides, handouts/participant guides, learner activities, reference guides
  • Show a strong command of classroom management, adapting to deliver the most engaging, interactive experience possible
  • Leverage Learning Management System (LMS), Articulate Storyline, and Office or Google Suite for content delivery 
  • Ensure accuracy of Standard Work/Standard Operating Procedure and work with leadership to advocate for updates to Standard Work as required
  • Assist with the 30-day assessments/audits
  • Provide synthesized and clearly documented individual reporting to managers for new hire assessment feedback and to provide guidance on coaching issues for new hires
  • Build effective relationships with other internal departments and Subject Matter Experts (SME) to ensure exceptional collaboration
A bit about you:

Minimum Qualifications:

  • Bachelor’s degree and three (3) years of related experience in training or similar fields. An equivalent combination of education and experience may be considered.
  • Experience in the healthcare or pharmacy industry desirable with a focus on the patient/consumer experience
  • Demonstrable experience facilitating presentations and coaching others 
  • Knowledge of Learning Management System (LMS), multimedia training platforms and methods
  • Understanding and ability of behavioral queues and different learning speeds/styles
  • Experience in project management and budgeting

Preferred Qualifications: 

  • Certified Professional in Learning and Performance (CPLP) credential.
  • Bachelor’s degree in Business or Psychology
  • Five (5) years of experience designing and implementing employee development programs

Salary Range: $54,000.00 - $64,000.00  

Commission Eligible: No

Equity Eligible: Yes

Travel: No

Benefits: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.

Want to learn more about Alto? Check out our blog here: https://blog.alto.com

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AsanaManagement
    • JIRAManagement

Location

Golden Triangle area just south of downtown Denver

An Insider's view of Alto Pharmacy

How would you describe the company’s work-life balance?

Work/life balance is definitely encouraged at Alto! I never have to think about work on my weekends, and my boss has even reminded me that I haven't taken a vacation day in a while and to be sure to use some or take a long weekend.

Scott Carmichael

Software Engineer, Infrastructure

What projects are you most excited about?

I am excited about empowering our data scientists to perform both ad-hoc and repeatable analysis using our Snowflake data warehouse (loaded via dbt + Airflow). Our business users are leveraging the same reliable data sources to gain insights via Looker. Most rewarding: we are actively using data in our mission to fulfill medicine’s true purpose.

Doug

Software Engineer, Data Engineering

How does the company support your career growth?

Alto enables me to work on projects I find interesting and technically engaging. I’ve been able to work on a variety of projects ranging from integrating our pharmacy management software with external EHR systems to setting up a modern data infrastructure from scratch.

Le Qi

Software Engineer, Data Engineering

What is your vision for the company?

It’s really easy to assume that Alto Pharmacy just delivers medications, but it goes beyond this when you have patients who are bed bound or who don’t know how to navigate the medical field by themselves. We support you in navigating this tricky realm, we ensure that adherence is more feasible, and the healthcare experience is transparent.

Gloria

Patient Care Lead

What are Alto Pharmacy Perks + Benefits

Alto Pharmacy Benefits Overview

As an employee of Alto Pharmacy, we couldn’t be effective in achieving our mission without you. That’s why we’re continually looking for ways to enhance your employee experience, with benefit programs and perks that allow you to be successful in your work. Whether it’s caring for your loved ones, staying healthy, or creating opportunities for a better work-life balance, we want to provide you with meaningful support mechanisms.

Culture
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Diversity Program
Cross functional training encouraged
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