Learning and Development Specialist at CSG

| Greater Denver Area
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Position Details:



To perform this job successfully, an individual must be able to complete all areas outlined for this position in a satisfactory manner. The requirements listed below are representative of the knowledge, skills, and/or abilities to meet the minimum job requirements of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Partner with team to execute the learning strategy, including
    • Creating, customizing, and facilitating learning
    • Curating content and designing learning pathways in Degreed
    • Driving engagement in all learning initiatives
  • Create materials, including videos, learning brochure, emails, learning campaign launch materials, etc., to build a continuous learning culture at CSG
  • Facilitate virtual and classroom training
  • Coordinate exceptional learning events and campaigns
  • Execute successful communication strategies to drive excitement about learning at CSG
    • Own social media approach which needs to be created and flawlessly executed
    • Coordinate communication with internal and external stakeholders
  • Manage all learning technology including user access, tool integrations, and reporting. Serve as the first line of defense for user issues
  • Develop and monitors systems and databases to track program participants, evaluation results, and learning
  • Gather input and manipulate data for learning initiatives and reporting purposes
  • Develop and implement learning measurement and effectiveness strategy. Compile regular reporting for Sr. Management
    • Conduct regular analysis of learning data and recommend best practices to increase enrollment, discoverability,and consumption of learning content
    • Create, maintain, and support a variety of reports or queries using appropriate reporting tools
  • And, of course, other duties as assigned

To be considered for this game changing role, you must be:

  • A life-long, passionate learner
  • An enthusiastic, innovative, self-starter, and team player
  • Able to be agile, inquisitive, collaborative, accountable, and think holistically
  • Able to think of “different paths” to success instead of only relying on expensive investments in “traditional” training solutions



  • Bachelor’s Degree required with at least three years progressive learning and development experience
  • Strong business acumen, analytical skills, consulting skills, sound functional Learning and Development knowledge, as well as the ability to work independently and on teams
  • Experience managing data, performing complex analysis and working in learning systems 
  • Ability to manage and prioritize simultaneous requests of varying size and scope
  • Excellent written and verbal communication skills with a demonstrated ability to explain analysis and recommendations to all levels of the organization.
  • Expert proficiency in Microsoft Office products, especially PowerPoint and Excel
  • Demonstrated competency in stimulating and embracing change, communicating candidly, and cultivating talent are critical to success
  • The ability to think outside of the box, be a trendsetter in the industry, and can push progress to the next maturity level
  • The ability to think globally while working with diverse groups and culture

Demonstrated ability to form effective business partnerships with all levels of the organization

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