Position Details:

Responsibilities:

To perform this job successfully, an individual must be able to complete all areas outlined for this position in a satisfactory manner. The requirements listed below are representative of the knowledge, skills, and/or abilities to meet the minimum job requirements of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Partner with team to execute the learning strategy, including
  • Creating, customizing, and facilitating learning
  • Curating content and designing learning pathways in Degreed
  • Driving engagement in all learning initiatives
• Create materials, including videos, learning brochure, emails, learning campaign launch materials, etc., to build a continuous learning culture at CSG
• Facilitate virtual and classroom training
• Coordinate exceptional learning events and campaigns
• Execute successful communication strategies to drive excitement about learning at CSG
  • Own social media approach which needs to be created and flawlessly executed
  • Coordinate communication with internal and external stakeholders
• Manage all learning technology including user access, tool integrations, and reporting. Serve as the first line of defense for user issues
• Develop and monitors systems and databases to track program participants, evaluation results, and learning
• Gather input and manipulate data for learning initiatives and reporting purposes
• Develop and implement learning measurement and effectiveness strategy. Compile regular reporting for Sr. Management
  • Conduct regular analysis of learning data and recommend best practices to increase enrollment, discoverability,and consumption of learning content
  • Create, maintain, and support a variety of reports or queries using appropriate reporting tools
• And, of course, other duties as assigned

To be considered for this game changing role, you must be:

• A life-long, passionate learner
• An enthusiastic, innovative, self-starter, and team player
• Able to be agile, inquisitive, collaborative, accountable, and think holistically
• Able to think of “different paths” to success instead of only relying on expensive investments in “traditional” training solutions

Requirements:

• Bachelor’s Degree required with at least three years progressive learning and development experience
• Strong business acumen, analytical skills, consulting skills, sound functional Learning and Development knowledge, as well as the ability to work independently and on teams
• Experience managing data, performing complex analysis and working in learning systems 
• Ability to manage and prioritize simultaneous requests of varying size and scope
• Excellent written and verbal communication skills with a demonstrated ability to explain analysis and recommendations to all levels of the organization.
• Expert proficiency in Microsoft Office products, especially PowerPoint and Excel
• Demonstrated competency in stimulating and embracing change, communicating candidly, and cultivating talent are critical to success
• The ability to think outside of the box, be a trendsetter in the industry, and can push progress to the next maturity level
• The ability to think globally while working with diverse groups and culture

Demonstrated ability to form effective business partnerships with all levels of the organization