Learning and Development Program Specialist - People and Culture
Learning and Development Program Specialist - People & Culture Team
StickerGiant provides high quality stickers and labels, fast turnaround and excellent customer service to our customers. Our humble mission is to help people tell their story. Our customers count on us for continuous high-quality products, services and speed. We value employees who are fully committed to StickerGiant, competent and accountable to their team and bring their best every day. We run our company using Open Book Management and Entrepreneurial Operating System (EOS) framework which allows our employees to see, experience, and take ownership of our shared success together.
The Learning and Development Program Specialist has two of the most admired responsibilities at StickerGiant. The first is to create and drive programs for employee professional development. The second is to teach employees how to lead and run a successful business. You are a business and people geek who thrives with a strong leadership team who “get people” like you do. Presenting and facilitating learning events are skills you have practiced ad nauseam. Your ability to put your fingerprint on a new program keeps you motivated and happy. You may have seen a large company L&D team (or a small one) and you know enough of the right pieces to call your own shots.
ESSENTIAL DUTIES & RESPONSIBILITIES
LEARNING PROGRAM OVERSIGHT (90%)
Develop the long-term vision for employee learning practices at StickerGiant
Use adult learning methods and instructional design principles to develop and implement learning programs in four key areas:
Leadership development
Job training
Financial literacy
StickerGiant culture, business structure and practices
Observe, listen, and consult with department leaders and employees to assess knowledge gaps
Create policy, structure and reporting related to employee development initiatives
Identify outcomes and bottom-line impacts from employee development activities, regularly report back to leadership team
Collaborate with employees to create individual professional development plans and goals
Review, evaluate and modify existing learning resources
Evaluate new learning resources, learning consultants or learning platforms as desired
Obtain feedback from participants throughout learning events to foster continuous improvement
PEOPLE & CULTURE SUPPORT (10%)
Collaborate with People Director on other activities such as annual surveys, benefits, onboarding, culture projects, recruiting, employee rewards and recognition
EDUCATION AND FORMAL TRAINING
Bachelor’s Degree in Human Resources, Business Administration, Psychology, Education, English or related degree
5+ years developing and delivering learning programs for employees for a for-profit organization (public or private)
Proven ability to create simple, scalable organizational processes
Leadership experience preferred, not required
KNOWLEDGE, SKILLS, AND ABILITY
Experience creating organizational-level learning strategy including a clear vision, goals, processes and outcomes
Technology
Proficiency in Google Docs and/or MS Office products
Administrator-level experience with learning management systems (LMS)
Comprehensive knowledge of best practices and trends for adult learning
Budget forecasting, planning and good financial stewardship
Passion for helping others grow
Strong interpersonal skills with ability to communicate at all levels of an organization, especially the influencing others
Persuasive and clear written and verbal skills
Balance competing priorities with ease
Exercise good judgment, integrity and confidentiality in a variety of situations
Preference for a fast-growth, highly successful company
Embrace and demonstrate StickerGiant core values of All In, Competent, Positive energy
Interest in growing professionally with support from StickerGiant
An innate focus on “all the details” to ensure work is thorough and high-quality
StickerGiant is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation