JOB SUMMARY
The Director, Software Development & IT ("SDIT") Human Resources is part of a team of HR professionals supporting the Charter SDIT department comprised of over 2,000 employees. This role serves as an HR leader to IT functional groups to support and implement effective strategies to achieve organizational objectives. The Director combines HR mastery and industry knowledge to appropriately evaluate and resolve complex HR issues within a fast paced and changing business environment.
The Director, SDIT HR is responsible for implementing and managing human resources policies and programs in the areas of recruitment, employment, employee relations, talent management, workplace cultural initiatives, and equal opportunity employment in compliance with government regulations and company goals. Manages a large and geographically dispersed employee base and is responsible for managing a full time Human Resources Manager.
MAJOR DUTIES AND RESPONSIBILITIES
Partner with respective client group(s), including support of senior executives, in order to understand the business challenges and to ensure effective and timely HR support
Provide thought partnership and guidance to business leaders on talent and performance management processes, career pathing, success planning initiatives, employee development, workforce planning, and organizational effectiveness in support of departmental outcomes and objectives
Oversee all aspects of employee relations; ensure Company policies are administered fairly and consistently. Provide consultative support to managers and supervisors
Support organizational restructuring initiatives as business needs dictate, including oversight of transitions and communication throughout the client group(s)
Partner with compensation partners to provide competitive offers of employment for external and internal candidates based on organizational guidelines
In partnership with recruiting professionals and business hiring leaders, oversee recruiting and staffing process ensuring compliance with EEO, FCC and Affirmative Action; design and implement employee retention strategies
Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADAAA to minimize risk/exposure to the company
Conduct employee investigations and oversee all escalated employee issues, including ethics point reports
Establish local procedures to ensure compliance with Company and regulatory agency requirements
Hire, train and manage performance and development of direct reports
Oversee Human Resources communications
Perform other duties as required
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate effectively with executive management and company personnel
Ability to effectively delegate and develop team members
Ability to effectively plan/manage/lead projects
Ability to supervise the work of others
Ability to mentor, develop and motivate team members to the success of the department and business.
Ability to deal with the public in a professional manner
Ability to maintain confidentiality of information
Ability to make decisions and solve problems while working under pressure
Demonstrated PC skills and MS Office skills
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Ability to work independently
Demonstrated Business Acumen
Demonstrated negotiating skills
Ability to analyze and interpret data in order to build a business case
Expert knowledge of local, state and federal employment laws and procedures
Expert knowledge of recruitment trends and technologies
Expert knowledge of wage and hour laws
Expert project management skills
Demonstrated communication skills including public speaking
Expert knowledge of staffing and employment practices
Expert knowledge of employee relation's procedures and applicable law
Demonstrated knowledge of broadband services industry/subscription based business model
Required Education
Bachelor's degree in human resources, business, or organizational behavior or related field
Required Related Work Experience and Number of Years
Human Resource Generalist experience in a single or multi-locations environment - 8-10
Management experience - 5+ or relevant HR experience
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Preferred Education
Master's Degree Preferred
Certifications for Human Resource Professionals (PHR, SPHR) preferred
Preferred Related Work Experience and Number of Years
WORKING CONDITIONS
Office environment
Travel required
PHYSICAL AND MENTAL REQUIREMENTS
Physical Requirements
Mental Requirements
HGN720 324382-1 324382BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $107,600.00 to $191,200.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.