Who You Are

You have Heart for Service

We provide extraordinary service to our customers, coworkers, and our community by going out of our way to appreciate and support them.

You are Curious

We create products that help our customers listen and be curious, and we ourselves are curious. We strive to understand our customers’ business problems and the solutions delivered with our software.

You Find a Way

We help our customers and employees succeed by finding solutions to their problems. We have a can-do attitude and we do what we say we will do. 

About Alchemer

Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week.

Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on Alchemer’s products and services can be found on our website (www.alchemer.com).

Job Overview:

We are a small but mighty team looking for an HR Generalist who will help shape and support the Alchemer experience by being the day-to-day resource for employees on topics including Benefits, Employee Relations, and Process and Policies. This role will champion culture, drive business outcomes, and play an integral part in the development of our team as Alchemer grows. If you are passionate about modern HR this is an amazing opportunity to design and build programs and processes from the ground up with high impact, highly cross-functional business strategy and direct one-on-one development and coaching. 

This person will report directly to the VP of HR.

Responsibilities and Duties (What you’ll do every day):

• Provide exceptional customer service to your fellow employees
• Assist with new hire orientation, open enrollment, and various HR events in support of our growing organization
• Work directly with managers to provide training and guidance on performance management, behavioral coaching, misconduct issues, discipline and terminations
• Serve as a subject matter expert on company policies, procedure, exceptions, best practices and performance management
• Identify ineffective or inconsistent practices by monitoring and investigation of issues and makes recommendations for remediation
• Maintains in depth knowledge of legal requirements of day to day management of employees, reducing legal risk and ensuring regulatory compliance
• Coordinate with Payroll and Benefits regarding leaves of absence, ensuring all regulations and policies are applied consistently
• Ensure organized and compliant record keeping using systems and tools
• Stay up to date on trends and relevant changes to HR related laws
• Coordinate with other team members on benefits administration, recruiting and payroll

Qualifications (What you’ll bring to this role):

• 5+ years of experience in an HR-related role
• Strong knowledge of regulatory compliance regarding employment law and best practices
• Experience in a high-growth environment and understand (and welcome!) the challenges and opportunities ahead
• Experience rolling out HR initiatives, such as performance reviews, employer branding, policy and handbooks
• A customer service mindset and positive, approachable demeanor
• Ability to maintain absolute confidentiality and exercise professional judgment and discretion

Compensation for this position includes an annual base salary of $80,000 to $100,000, and eligibility for an annual bonus, and participation in the Founder’s Pool program.

Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and eleven paid company holidays.

Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization.