Convercent is seeking an experienced HR Generalist to join our People Operations team. With our values at our core, we strive ensure that every teammate receives a world-class employment experience. The right person for this role will be passionate about working in a high-growth, fast-paced environment. They will also be eager to learn and have a team and customer first mindset. Our ideal teammate understands that HR thrives on strong partnerships and is empathetic, curious, and proactive.
As a member of the People Operations team, the HR Generalist, will report to the Director of HR to help build an organization and a culture that will enable Convercent’s continued growth, success, and scale. As a generalist you will help to proactively drive initiatives and provide HR support across the business related to HR operations (HRIS, payroll, benefits, teammate on-boarding and off-boarding).
Responsibilities include, but are not limited to:
- Serve as our resident expert and main point of contact regarding benefits, payroll, and policies across all Convercent geographies (currently US, UK and Netherlands)
- Administration of payroll and all company benefit programs including medical, dental, vision, life insurance, short and long-term disability, and the 401(k) plan
- Auditing and reconciling benefit plan enrollments in conjunction with billing and payroll cycles
- Perform and manage new teammate on-boarding process including creating offer letters, conducting background checks, arranging drug tests, planning orientation, obtaining identity documents, entry into HRIS, providing benefits information, and ensuring the entire process is complete
- Assist with employee off-boarding process
- Ensure information in payroll and benefits system is current with all new and departing teammate data
- Lead payroll administration and processing for geographically dispersed teams
- Maintain data integrity and process efficiency throughout the full HR tech stack (Namely, Greenhouse, Thrivepass, Benefits platforms, etc.)
- Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance in all Convercent geographies
- Partner with the broader People Operations team to implement and support People and Culture initiatives across the business
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment laws
- Respond to verification of employment and unemployment requests
- Support talent acquisition initiatives and process, from defining job descriptions, kick-off meetings, sourcing, interviewing and offer negotiation, as needed
Desired Skills/Experience:
- 4+ years of People Operations, HR Administrative or Generalist experience, preferably at a high growth tech company with a global reach
- Current HR certification is a plus (i.e. PHR or SHRM-CP)
- Payroll system & HRIS experience
- Strong communication, interpersonal and relationship building skills at all levels of the organization and with external vendors including the ability to clearly communicate and interpret Human Resources policies and programs
- Must be well versed in local, state and federal laws concerning all levels of benefits administration
- Demonstrated ability to handle sensitive employee information with strict adherence to confidentiality protocols
- Exhibits a team player mentality. You genuinely enjoy approaching your work with an entrepreneurial and collaborative spirit while having fun at the same time
- Ability to work well with frequent interruptions
- Strong attention to detail, follow-through, and resourcefulness
- You are innately curious and constantly wondering what could be better, done differently, or improved
- Commitment to working in a "startup" environment where resources and timelines are tight
- The strong desire to make a positive impact in our teammate’s work experience
About Convercent:
Robust. Agile. Collaborative. And you should see our software. Bringing the transformative power of the cloud to the compliance and ethics industry, Convercent's award-winning SaaS solution empowers our customers to be more effective and efficient in managing their compliance efforts. With an inclination towards innovation, Convercent is helping our customers raise the standard--and expectations--for how companies safeguard their financial and reputational health.
Convercent is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.