UKG. Time Management Skills. Agile. Employee Relations. Problem solver. Relationship builder.
If that grabbed your attention, come grow with us!
American Auto Shield (AAS) specializes in Vehicle and Home Service Contract development and superior claims administration. We're looking for an experienced HR Generalist to help us build a world class HR function. We're taking a fresh look at our HR structure and need another strong HR professional to help lead our People Services (HR) department as we continue to experience unprecedented growth.
Introductions first!
You-

• Believe in a strong employee centric working environment where you're passionate about using your problem solving and relationship building skills to ensure our employees are taken care of.
• You believe in developing strong HR policies that will not only protect the company but will also help us maintain our employee friendly culture.
• Enjoy working in a fast-paced environment and thrive when asked to switch priorities on short notice.
• You love what you do, and it shows every day.

Us-

• We're leading our industry into the future by creating and shaping the future of Service Contracts and Claims Administration. We're developing systems from the ground up and will give you the opportunity to be a part of our quest for greatness.
• We offer the ability to pursue your fullest potential and never settle for second place in your quest to grow your career. You'll join an incredible team filled with smart, fun, passionate people who love making an impact.
• We believe in creative environments, progressive ideas and excellence in operational effectiveness.
• We love what we do.

What will you do in this role?
You will...

• Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Attend and participates in employee disciplinary meetings, terminations, and investigations.
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Advise management in appropriate resolution of employee relations issues.
• Respond to inquiries regarding policies, procedures, and programs.
• Assist with performance review program to ensure effectiveness, compliance, and equity within organization.
• Assist with salary administration program to ensure compliance and equity within organization.
• Assist with benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance.
• Investigate accidents and prepares reports for insurance carrier.
• Prepare employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
• Assist with payroll and the HRIS data functions designed to maintain consistent payroll/HRIS practices and ensures the accuracy of data.
• Other duties as assigned

What will you need to bring to the table in order to be successful in this role?

• Prior experience working in a multi-state HR environment.
• Prior experience in a call center, highly desired.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to build trust at all levels of the organization.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Experience with UKG preferred.
• Proficient with Microsoft Office Suite
• PHR® preferred
• College or university degree applicable to the human resources functions; or two to four years related experience

Why work for us? We are excited to provide

• Competitive compensation package ranging from $75,000-$80,000 annually.
• Comprehensive benefits package
• PTO/Floating Holidays
• Satisfaction of work with a highly skilled team that makes a big impact
• 100% Remote work environment

Job Location:
This position is currently 100% remote, however the ideal candidate will be located in the Denver Metropolitan area.
Who are we?
American Auto Shield was founded in 2002 in Lakewood, Colorado, where we are still headquartered today. We specialize in third-party administration of vehicle and home service contracts and related automotive and home claims administration. Our expertise complemented by our strategic partnerships allow us to develop and deliver products that provide superior coverage and service. We have experienced tremendous growth which creates great opportunities for our employees. Within the past 12 months we have earned more than a 400% increase in new contract volume. Today we have grown to more than 700 full-time employees across multiple locations that include our Denver metropolitan HQ and other locations across the country.
Our Mission is to be the FIRST and ONLY choice in service contracts.