The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues. You’ll utilize your strengths in communication, coaching, and influence to be an employee champion and change agent. The person in this role will be hands-on and strategic in order to be able to assess and anticipate HR-related needs. Communicating needs proactively with the VP of HR and business management, the HRBP works to develop integrated solutions that support the business objectives of the organization.

We look for people who connect with Recurly’s mission and purpose and embody its values of: Be Mindful, Solve Elegantly, Iterate Everything, Debate Passionately, and Own the Outcome

Responsibilities

• Consults with management, providing HR guidance on org design, talent management, talent acquisition, leadership coaching, and team effectiveness.
• Analyzes trends and metrics in partnership with VP HR to develop solutions, programs and policies to make data driven decisions.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation when needed.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Provides guidance and input on business unit development, workforce planning and succession planning.
• Identifies training needs for business units and individual coaching needs.
• Participates in building, evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
• This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Requirements

• Bachelor's degree in related discipline or equivalent work experience.
• Minimum of 7 to 10 years' experience resolving complex employee relations issues.
• Strong communicator with experience coaching leaders and proven creative problem-solver.
• Working knowledge of multiple human resource disciplines, including capturing metrics, compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws.
• Experience with HR technologies (HRIS, Performance Management, LMS) based tools a plus.
• PHR or SPHR credential desired.

• We work collaboratively and enjoy working as a team. Excellent communication skills, both written and verbal are needed.
• Agile development environment. Things change, and we are good with that; you should be too.
• We are pragmatic, opinionated, considerate, and positive.
• Customer comes first; their experience drives us.
• Commitment to completion. Ship it!

About Recurly

Recurly is an enterprise-class subscription management platform that cuts through the complexity of subscription management to optimize and automate revenue growth. Founded in 2009, Recurly uses an open platform approach to easily connect with a broad variety of back-office systems. In addition to enabling lightweight and flexible custom integrations, Recurly also has powerful out-of-the-box integrations with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies through end-to-end automation of billing events throughout the customer lifecycle.

Recurly's flexible architecture, coupled with deep expertise in the payments industry is validated by the billions of dollars in transactions the company processes each year. Thousands of companies worldwide depend on Recurly to manage and optimize their rapidly-growing subscription businesses.

Offices located in San Francisco, California and Boulder, Colorado.