Head of Diversity & Inclusion at Alto Pharmacy

| Greater Denver Area
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About Alto

We’re building a new kind of pharmacy to cure one of our healthcare system’s most startling ills: over 50% of prescriptions are never picked up. Because staying on track with doctor’s orders requires more than just delivering pills, we’re managing everything from insurance logistics to pricing, late-night questions to supply chain, and anything else that could stand in the way of effective treatment. Our more than 800 employees are dedicated to fulfilling medicine’s true purpose: to improve the quality of life for everyone who needs it. We’ve filled over 1 million prescriptions to date. To aid our calling, we’ve raised $354 million in funding, and we’re on track to achieve $1 billion in annual recurring revenue (ARR) by 2021. Join us as we prove just how much a pharmacy can deliver.

About the Team

Reporting directly to our Chief People Officer, the Head of Diversity & Inclusion will build upon a foundation to continue our journey to hire, include, develop, and invest in Altoids. This innovative and compassionate leader will partner with our senior leadership team, and key cross-functional teams to concept, build, and execute company-wide D&I strategies and initiatives. We spent the first half of this year defining what diversity means and why it matters to us and our patients at Alto, which includes communities that are underrepresented in Health Care, Tech and at Alto. We, like so many others, have also begun to awaken to the systemic racism in America and know we must do better. This is a marathon, not a sprint. We have started some foundational work but eager to achieve more with the right leadership. In partnership with our DEI consulting partner we’ve developed our first D&I plan and strategies - now we need your help refining and achieving it.

Accelerate your Career as You:
  • Establish the charter of the D&I function, and assist in the creation of a long-term vision for the company
  • Refresh inclusion and diversity OKRs by being a data-informed partner through deep analysis of current and newly derived data to align Alto’s goals 
  • Partner with Recruiting to create drive diverse pipelines and foster diverse candidate pools
  • Collaborate with core cross-functional teams like HRBP, Recruiting, Workplace and Marketing to ensure inclusion and belonging is threaded across the candidate, employee, and patient experience
  • Develop initiatives and programming to increase access to underrepresented networks across various healthcare and technology
  • Partner with various teams and organizations (internal and external) to design, build and managing D&I programs
  • Ensure leadership, inclusion, and diversity strategies and best practices, including recruitment, retention, and training, are well-communicated and widely adopted across Alto
  • Manage ERG programs and partner with ERG groups to advocate and amplify their voices across Alto
  • Collaborate with the product and engineering teams to infuse a lens of inclusion and diversity into product roadmaps
  • Partner with the Chief People Officer and VP, Marketing to expand diversity partnerships and organizations
  • Stay informed on regulatory and policy changes, and local advocacy for equity and inclusion
  • Act as a thought leader and help elevate Alto’s employer brand

3-month Milestones:

  • Partner with recruiting to create a recruiting strategy to achieve aspirational goals to diversify executive, STEM and management roles
  • Facilitate diversity & inclusion trainings for all Altoids, managers
  • Network and recommend events for executives to attend to expand their networks
  • Review supplier diversity and make recommendations for change
  • Support ERG launches and Co-Lead development
  • Publish quarterly internal diversity & inclusion report including hiring, retention, engagement and program achievements

6-month Milestones:

  • Identify partnerships and 2021 events to expand recruiting reach
  • Launch Black, Latinx and Women in STEM leadership development programs
  • Pilot mentorship program for Black, Latinx and Women in STEM
  • Publish first external Diversity & Inclusion report

9-month Milestones:

  • Publish 2021 DEI plans including full year budget, headcount, goals and partnerships
  • Partner with recruiting to launch University Recruiting and Apprenticeship programs
  • Partner with Therapeutic Area General Managers to launch regional Health Care events

12-month Milestones:

  • Refresh career website and develop content to share diverse Altoid stories and target 
  • Design and launch diversity talent planning
  • Launch DEI Hack Week
  • Sponsor Diversity Summit for ERGs and community leaders
What We Value in this Leader
  • Ability to maintain discretion and are sought out as a trusted confidante with the ability to manage confidential information and exercise sound judgment and risk management
  • Respected for being a thoughtful, smart, humble individual — you know how to drive consensus among leaders with a wide range of opinions and working styles
  • Highly conscious of racial, gender, and other diversity issues and have strong knowledge of social power dynamics and ways to shift systemic inequities
  • Entrepreneurial and thrives in autonomous environments that complement your ability to prioritize with high tolerance for ambiguity and complexity while being efficient with limited resources
  • Has the professional self-esteem and confidence to “push back” on executives when necessary
  • A results-driven executive with a proven track record of transformational leadership
  • Brings strong perspective that inspires change and motivates to develop solutions to complex issues
  • Undertakes projects and tasks with an attention to detail coupled with a sense of urgency
  • A natural, experienced storyteller/spokesperson, able to construct effective narratives
  • Has strong critical-thinking skills combined with a propensity toward innovation and risk taking
  • Good sounding board for others, with low ego
  • A leader who believes that systemic change starts with each of us taking radical personal responsibility. You value curiosity and candor, over blame and criticism. You role model personal ownership and empowerment, and support others to do the same. 
A Bit About You:

Minimum Qualifications:

  • 8+ years organizational experience with at least 3 years experience designing, building, managing and measuring D&I strategies
  • A dynamic leader, skilled in leading groups and companies through change management
  • Strong sense of EQ and ability to strategically influence and nudge people out of their comfort zones.
  • The ability to influence cross functionally through education and relationship building
  • A deep passion for attracting and retaining diverse talent within the workplace
  • A balance of intellectual curiosity, creative thinking, and pragmatism
  • Ability to zoom in and out between strategic and tactical; prioritizing initiatives and resources accordingly
  • Strong knowledge of D&I best practices, forward thinker who subscribes to modern HR and people practices and active watcher of trends across industries
  • A demonstrable track record of working independently and autonomously

Want to learn more about Alto? Check out our blog here: https://blog.alto.com

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AsanaManagement
    • JIRAManagement


Golden Triangle area just south of downtown Denver

An Insider's view of Alto Pharmacy

How would you describe the company’s work-life balance?

Work/life balance is definitely encouraged at Alto! I never have to think about work on my weekends, and my boss has even reminded me that I haven't taken a vacation day in a while and to be sure to use some or take a long weekend.

Scott Carmichael

Software Engineer, Infrastructure

What projects are you most excited about?

I am excited about empowering our data scientists to perform both ad-hoc and repeatable analysis using our Snowflake data warehouse (loaded via dbt + Airflow). Our business users are leveraging the same reliable data sources to gain insights via Looker. Most rewarding: we are actively using data in our mission to fulfill medicine’s true purpose.


Software Engineer, Data Engineering

How does the company support your career growth?

Alto enables me to work on projects I find interesting and technically engaging. I’ve been able to work on a variety of projects ranging from integrating our pharmacy management software with external EHR systems to setting up a modern data infrastructure from scratch.

Le Qi

Software Engineer, Data Engineering

What is your vision for the company?

It’s really easy to assume that Alto Pharmacy just delivers medications, but it goes beyond this when you have patients who are bed bound or who don’t know how to navigate the medical field by themselves. We support you in navigating this tricky realm, we ensure that adherence is more feasible, and the healthcare experience is transparent.


Patient Care Lead

What are Alto Pharmacy Perks + Benefits

Alto Pharmacy Benefits Overview

As an employee of Alto Pharmacy, we couldn’t be effective in achieving our mission without you. That’s why we’re continually looking for ways to enhance your employee experience, with benefit programs and perks that allow you to be successful in your work. Whether it’s caring for your loved ones, staying healthy, or creating opportunities for a better work-life balance, we want to provide you with meaningful support mechanisms.

Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Diversity Program
Cross functional training encouraged
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