Employee Relations Manager
Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
The Employee Relations Manager will facilitate and manage employee relations on behalf of the company.
Responsibilities
- Uses surveys, interviews, and other studies to conduct research regarding human resource policies, compensation, and other employment issues. After analyzing the information, makes recommendations on changes
- Researches and explains laws and legal affairs concerning employment to managers, supervisors, and employees
- Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed
- Collaborates with leadership on matters of policy and terms of memoranda of understanding
- Collaborates with legal counsel and departments
- Performs other related duties as assigned
Qualifications
- Bachelor’s degree in Human Resources or Management. Master’s degree in HR, Business, or closely related field preferred
- PHR/SPHR certification is strongly preferred
- Minimum of 3-5 years prior work experience in human resources
- In-depth knowledge of HR laws, practices, regulations, employee relations, recruitment, and compensation
- Self-motivated multitasker, who is extremely organized, with exceptional attention to detail
- Ability to work independently and take initiative in handling routine and non-routine situations
- Able to lead discussions, influence and negotiate, and effectively engage and communicate with all levels of the organization
- Ability to understand the need for change and adjust accordingly
- Handle all responsibilities with a high level of diplomacy and discretion and safeguard confidential and proprietary company and employee information
- Proficient in Microsoft Office products including Excel, Word, PowerPoint
- Proficient in Gmail, Google Docs, Google Calendar
- Experience in Workday and Salesforce preferred
- Experience in the telecommunications industry or other highly technical environment
- CO pay range: $65,600-$91,875
Benefits, Rewards & Wellness
Annual Incentive Plan (AIP) - Full-time Zayo employees are also eligible for discretionary AIP which is based on the performance of the Company, an employee’s business segment, and the individual employee
Sales Incentive Plan - Full-time Zayo sales employees are also eligible for discretionary incentive cash compensation through our Sales Incentive Plan
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Fitness membership discounts
Generous paid time off policy including paid parental leave
Please note, in accordance with Zayo's commitment to providing and maintaining a workplace free of recognized hazards, all U.S. and Canadian employees and any employee, vendor, customer, or visitor who enters a Zayo office or facility in the U.S. and Canada must be fully vaccinated against COVID-19 and provide proof of such vaccination. If you are hired by Zayo, you will be required to provide proof of vaccination or have a valid religious or medical reason not to be vaccinated.