BetterCloud
BetterCloud is the market leader for SaaS Operations, enabling IT professionals to maximize their operational agility.
New York, NY
Remote

Employee Experience Coordinator

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BetterCloud is the leading SaaS Management Platform (SMP) that enables IT professionals to discover, manage and secure the growing stack of SaaS applications in the digital workplace. With an expanding ecosystem of SaaS integrations, thousands of forward thinking organizations like Walmart, and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

A pioneer of the SaaSOps movement, BetterCloud has built a community of more than 45K IT professionals who are embracing the new role of SaaSOps within IT organizations. The company launched the first-ever annual SaasOps-focused conference, Altitude, and publishes annually the definitive market research report, State of SaaSOps, on the market and category.

BetterCloud has offices in New York City and Atlanta, but is remote friendly. The company's total amount raised to date is $187 million. Investors include Warburg Pincus, Accel, Bain Capital Ventures, Flybridge Capital Partners, and Greycroft Partners.

The Employee Experience Coordinator will be the owner of execution and delivery for employee experience and employee engagement at BetterCloud.  They will execute and implement key employee event strategies, for a remote and in-person capacity. They’ll manage our approach to building culture in a remote workplace, while helping employees and managers navigate how to work successfully in our hybrid-remote work environment. This role will be critical in ensuring our employees are connected to the BetterCloud culture and responsible for contributing to the overall onboarding experience for new hires and support an engaged and motivated employee experience throughout the employee lifecycle.  This role is perfect for someone eager to start their HR journey, in addition to someone who has a customer first orientation to help strive to delight all BetterClouders. This role needs to be based in ATL or NYC. 

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

About You 

  • 2 years work experience ; ideally in the Customer service, event planning, office management space
  • Ability to project manage with great organizational skills.
  • Ability to be instinctive enough to jump on critical business issues & opportunities when you see them, scrappy enough to get operational items resolved.
  • Effectively copes with change, shifts gears comfortably, and takes action in light of ambiguity
  • Self-starter with high intellect, exceptional communication and interpersonal skills, and strong organizational and time-management skills in order to prioritize competing tasks

What You’ll Do  

  • Work with people team and other internal operations teams to execute on employee experience initiatives
  • Contribute new hire onboarding experience
  • Implement events for remote and in person gatherings - think lunch and learns to cooking classes, company summits to all hands meetings. 
  • Collaborate with key stakeholders to project manage employee engagement projects 

What We Offer

  • Competitive salary and stock option package
  • Full benefits package
  • Career growth with an industry innovator

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

*Remote - Qualified applicants based on most states of the U.S.A. are eligible for this position. Note that there are a number of states from where this position cannot be held.

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What are BetterCloud Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Chocolate Rain, Rainbow Mafia,CurryCloud, Women of BetterCloud & Juice
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

Additional Perks + Benefits

Competitive salary + full benefits package, stock options, 401K, stocked kitchen, high end tech tools, team outings and more!

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