Pie Insurance
Denver, CO

Director of People Operations

| Greater Denver Area
Pie Insurance is an insurtech company tackling meaningful problems. At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us. 

Today, all Pie-oneers are working remotely and will continue to do so until it is safe to return to the office. As a remote team member, you will be expected to be available for meetings with team members in other time zones and have access to reliable, high-speed internet.

This role will work in our downtown Denver office once our workspaces reopen, at which time some travel (up to 20%) may be required.

How You’ll Do It 

As the Director of People Operations (People Ops) reporting to the VP, People & Talent, you will build and lead Pie’s People Ops team as we scale to support significant organizational growth. The Director of People Ops will lead and continue to develop our People Partner and operational functions while building out Total Rewards, Performance & Development and Culture & Engagement centers of excellence.

As a Pie culture champion, you will create an outstanding experience for our team members by designing and implementing people programs, systems and processes that scale and drive organizational performance. As a Director, you support team members to hone and exercise their best judgment and make rapid progress towards goals. Pie is a data-driven business, so you will lean into leveraging technology and intelligent learning to deliver increasingly better outcomes for the business.

To be successful in this role, you must have program design and change management experience and are comfortable thinking creatively and testing out new ideas in a rapidly changing environment. You will be a strategic thinker both inside and out of the People Operations team, working cross-functionally with other teams and thinking through how our People philosophy translates Pie-wide across teams and initiatives.

The Day-to-Day

  • Work closely with the VP, People and Talent teams to develop, implement, and continue to iterate on foundational People Ops programs. This includes but is not limited to directly managing or overseeing core people processes and procedures, compensation and benefits, performance engagement, learning and development, team member experience, compliance, leave management and new hire onboarding. 
  • Develop data-driven, growth-oriented, and best practice-driven business cases for implementing new or updating existing People and Talent tools, policies, processes, and programs that will effectively support a rapidly scaling organization. 
  • Partner with cross-functional teams to embed People strategies, policies and best practices across tools and spaces.
  • Act with urgency and proactively manage expectations when responding to inquiries and requests for assistance from leaders, team members, People and Talent team members, and our Finance, IT and Legal partners.
  • Serve as Pie’s subject matter expert on all matters related to People and Talent compliance while partnering with Pie’s Legal and Compliance team, including our General Counsel, to ensure we operate in a way that both mitigates risk for Pie and upholds our values and culture. 
  • Support fellow team members in developing their knowledge and expertise in the above areas by investing time with them and freely sharing your own.

The Right Stuff

  • 10 or more years of total experience with 8 or more years of experience in human resources (HR), people operations and talent development is required.
  • Prior experience leading teams with full people management responsibility is required.
  • Bachelor’s degree or equivalent experience is required. 
  • Experience implementing and working with HRIS, performance & engagement, learning & development and/or compensation & benefits management tools required. Experience with Namely, Workday, Culture AMP helpful but not required.
  • Prior experience in multi-state HR compliance, leave management, compensation and benefits administration is required.
  • Strong execution orientation and business acumen, problem-solving, and critical thinking skills.
  • Excellent process orientation and enjoyment in finding the opportunities to create, automate and improve processes to ensure the best delivery of people services. This includes a demonstrated ability to develop and deliver elegant data- and tech-driven people programs and processes.

Pie Perks

  • Competitive salary
  • A piece of the Pie (in the form of stock options)
  • Comprehensive health plans
  • Generous PTO 
  • Paid sick leave 
  • Future focused 401k match
  • Our core values are more than just a poster on the wall; they’re tangibly reflected in our work and recognized with our monthly culture award. 
  • Generous parental leave

Our goal is to make all aspects of working with us as easy as Pie! That includes our offer process. When we have identified talent that is a good fit for Pie, we work hard to present an equitable and fair offer. We look at your knowledge, skills and experience that you bring, along with your compensation expectations and align that with our company equity processes to determine our offer ranges. 

We value and want to support our team members, and are proud to offer a comprehensive compensation package which includes the following:

Compensation Range for position: $155,000 - $190,000

Other Benefits: Each year Pie reviews Company performance and may grant discretionary bonuses to eligible team members.

Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

Pie Insurance participates in the E-Verify program. Please click here, here and here for more information.

Our Achievements

Pie Insurance raises an additional $118M in funding
Pie Insurance Named a Top Colorado Company 2020
Pie is rated Excellent by our customers on Trustpilot
Check out our great reviews from current and former employees on Glassdoor
Pie raises an additional $127M in funding

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Where we are

1755 Blake St , Denver, CO 80202

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • MongoDBDatabases
    • MixpanelAnalytics
    • BalsamiqDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
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What are Pie Insurance Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Pie Insurance has a group of Culture Ambassadors from across the organization. This group creates content and hosts activities that reflect our values and foster collaboration, and fun!
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Pie also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Pie provides employees with a flexible work schedule that includes Core hours.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Generous PTO policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer team members a parking subsidy.
Relocation Assistance
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within

An Insider's view of Pie Insurance

How does your team reward individual success?

Our Customer Care team rewards success by giving "snaps" in team and company slack channels. We like to verbally recognize people in our team meetings by giving them a shout out and telling them they are valuable to the team and are appreciated! It is important to also be conscious of how people like to be recognized and not put people "on blast".

Seika

Customer Success Working Team Lead

How do you collaborate with other teams in the company?

As a Sales Manager, I work closely with Underwriting & Customer Care on improving our processes to be more efficient from quote to issuance. With Marketing, I help with campaign initiatives to roll out to new and old prospects. I also connect with our UX & Product Teams to provide feedback on ways to enhance our online quote flow for our customers.

Marty

Inside Sales Manager

Jobs at Pie Insurance
19

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Finance
Data + Analytics
Dev + Engineer
HR + Recruiting
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Backend Engineer

Pie Insurance
Greater Denver Area
1 day ago
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Engineers are innovative, driven by engineering excellence and create code that is a joy for other engineers to maintain and is highly testable. Rapid problem-solving is one of your core competencies. You’ll be collaborating with other world-class engineers to drive automation, leverage our analytics, and create awe-inspiring user experiences. The systems you develop will be large and must be highly resilient. This is a dynamic startup environment; you must love working on a design in the morning and performing root cause analysis on a production issue in the afternoon. You will be joining our team in downtown Denver, specifically LoDo within walking distance from Union Station. Everything we do is connected: we need you to be a strong communicator and a doer.

Director of People Operations

Pie Insurance
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Pie Insurance is an insurtech company tackling meaningful problems. At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us.  Today, all Pie-oneers are working remotely and will continue

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Pie Insurance is an insurtech company tackling meaningful problems. At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us.  Today, Pie’s People and Talent teams are fully remote. Given

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The Senior DevOps Engineer is responsible for maintaining, designing, and automating our DevOps processes. This position not only works on deliverables directly, but will be responsible for technically leading team members, and providing knowledge, guidance and resources to ensure on time delivery of products.

Executive Assistant

Pie Insurance
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The Executive Assistant will be connecting with peers, immediate leadership, and Executives frequently to connect on collaborative efforts and update status needs and tasks. They will collaborate with other departments and leaders throughout the month to determine deliverables and check in on status needs.

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1 week ago
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Pie Insurance is seeking a Claims Third Party Administrator (TPA) Manager to manage our workers’ compensation TPA claims program(s). This position will report to Pie’s Director of Claims, and work closely with Pie’s TPA as well as our internal legal and compliance, underwriting, and customer success teams to understand, review, and guide decisions regarding coverage, compensability, and loss control. You will partner with our TPA leadership and claims teams to ensure the injured workers are receiving prompt and appropriate medical care, returning to work as effectively as possible, and providing the very best claims experience.

Senior Software Development Engineer in Test - (SDET)

Pie Insurance
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1 week ago
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At Pie we are pioneering a new approach to insurance. As a rapidly growing insurtech startup, we are disrupting an industry that is ripe for change. We focus on small business, and each Pie-oneer has the opportunity to help small business owners achieve their dreams through accessible and affordable workers compensation coverage. Pie has an inclusive, values-driven culture, where hard working self-motivated team members have limitless growth

Underwriter, Workers' Compensation

Pie Insurance
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Pie Insurance is an insurtech company tackling meaningful problems. At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us.  Today, all Pie-oneers are working remotely and will continue

Assistant General Counsel

Pie Insurance
Greater Denver Area
1 week ago
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Pie Insurance is an Insurtech company tackling meaningful problems. At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us.  Today, all Pie-oneers are working remotely and will continue

Director, Reinsurance and Capital Solutions

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Reporting directly to the CEO, the Director, Reinsurance and Capital Solutions will oversee reinsurance, risk finance, and the strategy for capital efficiency. As a leader at Pie, you will be responsible for reinsurance programs, determining the capital strategy for our reinsurance business, and be a liaison to credit agencies. You will communicate with customers and assist with plan design and distribution when necessary, as well as research and analyze reinsurance prices and specifications. 

Pricing Analyst

Pie Insurance
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Pie Insurance is an insurtech company tackling meaningful problems.At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us.  If you are looking to make an immediate impact and are

People Partner

Pie Insurance
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As one of our People Partners, you will provide an outstanding experience for our team members and leaders throughout the team member lifecycle, from onboarding through offboarding, while providing day-to-day support and coaching. While being paired with our Engineering, Product, and UX teams, you will develop strong knowledge and understanding of how our business works in order to support your leaders in building the teams they need to be effective. This includes developing high-trust, collaborative relationships with your business partners. 

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As an Inside Sales Rep, you’ll be responsible for the growth of our direct customer channel while working with small business owners to provide them the support they need. Our sales team is flexible and adaptable as we navigate challenges and rapidly problem-solve in service of our awe-inspiring mission! 

Product Manager

Pie Insurance
Greater Denver Area
2 weeks ago
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Pie Insurance is an insurtech company tackling meaningful problems. At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us.  Today, all Pie-oneers are working remotely and will continue

Partner Experience Specialist

Pie Insurance
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2 weeks ago
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Pie Insurance is an insurtech company tackling meaningful problems. At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us.  The Partner Experience Specialist is part of a collaborative

Staff Backend Engineer

Pie Insurance
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3 weeks ago
+39
Staff Engineers are innovative, driven by engineering excellence and create code that is a joy for other engineers to maintain and is highly testable, and act as technical leads across the organization. They are capable of stretching themselves by exploring the unknown and helping technically guide the organization. Rapid problem-solving is one of your core competencies. You’ll be collaborating with other world-class engineers to drive automation, leverage our analytics, and create awe-inspiring user experiences. The systems you develop will be large and must be highly resilient. This is a dynamic startup environment; you must love working on a design in the morning and performing root cause analysis on a production issue in the afternoon.

Senior Backend Engineer

Pie Insurance
Greater Denver Area
3 weeks ago
+39
Senior Engineers are innovative, driven by engineering excellence and create code that is a joy for other engineers to maintain and is highly testable. Rapid problem-solving is one of your core competencies. You’ll be collaborating with other world-class engineers to drive automation, leverage our analytics, and create awe-inspiring user experiences. The systems you develop will be large and must be highly resilient. This is a dynamic startup environment; you must love working on a design in the morning and performing root cause analysis on a production issue in the afternoon.

Engineering Manager

Pie Insurance
Greater Denver Area
3 weeks ago
+39
Pie Insurance is an insurtech company tackling meaningful problems. At Pie, we work with small businesses using technology and innovation to improve how they access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs. So, at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us.  Today, all Pie-oneers are working remotely and will continue

Data Engineer

Pie Insurance
Greater Denver Area
3 weeks ago
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As a Data Engineer at Pie Insurance, you’ll be a member of the team responsible for transforming the commercial insurance market by delivering best-in-class data architecture solutions and driving more accurate data-driven decision making. Our team is looking for an experienced data engineer. We expect you’ll have spent at least 3 years in the data warehouse and/or data analytics space. Of course, you’ll also need certain skills and abilities to do the work.