About SonderMind

SonderMind is redesigning behavioral health to become more accessible, approachable and utilized. We are doing this by building a national, integrated network of behavioral health providers and allowing them to thrive in private practice, while also creating a seamless, technology-enabled experience for consumers to find the best therapist to meet their needs. We were recently voted the #1 Best Place to Work by the Denver Business Journal and are growing rapidly. http://bizj.us/1px5hy. If you enjoy a challenge and being part of a mission with big aspirations, SonderMind may be the place for you. 

Role Overview

SonderMind is seeking a proven People Ops leader to own, lead and build the People Operations department and ensure SonderMind becomes a career-defining place to work for every SonderMinder. Success in this role will be measured by high-quality recruiting, innovative onboarding and training programs, employee success, and the cultivation of cultural norms recognized internally and externally. 

OUTCOMES

• End of two weeks: Inventory current HR, Recruiting/Onboarding and Employee Success structures and processes and define 30 day plan to address areas of immediate need based on compliance and frequency of occurrence
• End of month 1: Define and implement multi-state scaleable onboarding and recruiting processes and establish measurements of success for People Ops department
• End of month 3: Develop and implement comprehensive Employee Success programs including professional development programs and resources, employee recognition and incentive compensation programs
• End of month 6: Lead the recruiting, onboarding and people management of 30-50 new hires and ensure >90% retention and employee satisfaction is maintained for all existing and new hires through their first year

GOTTA HAVE: 

• Growth stage company experience: Experience leading people management at a rapidly scaling organization is a must have 
• Culture warrior: The individual who will be successful in this role will be one that can understand, embrace and cultivate the strong SonderMind culture that already exists
• Analytical: Ability to use data to drive decisions and measure impact, and the ability to identify strong analytical thinking in others to support recruitment efforts
• Innovative and forward-thinking: SonderMind is redesigning behavioral health, you must be willing to think creatively, use technology, and innovate to help us disrupt the status quo including when it comes to our own employees’ mental health and wellness
• Communication and goal-setting: Ability to define and articulate plans and goals for your department and communicate how those goals will help SonderMind achieve its company goals and mission
• Process and solution-driven: Ability to design and implement processes using HR management systems and other internal communications softwares and systems
• Action-Oriented: Comfortable taking action with imperfect information, always striving to improve and not settling for the status quo

NICE TO HAVE: 

• Valid and active HR Certifications
• Experience with Zenefits, GSuite, NetSuite
• Experience designing and implementing innovative employee benefits programs
• Experience with call centers

Benefits:

• Experience and Career Growth. You will be part of the core team as the company enters a major growth phase. We always look to promote first from within and everyone on the team is taking on multiple roles. We don’t know how to say “that isn’t my job.”
• Startup Environment. From our location directly across from Union Station, to unlimited coffee and healthy snacks, to a 2019 Best Place to Work office culture, things are changing and improving EVERY SINGLE DAY. 
• Health, Vision, Dental and 401k. Excellent employee benefits.
• Stock Option Grant. We want all of our team to be focused on long-term success and growth.
• Mandatory Vacations. We’ve read the research and it is clear – employees who take vacation are more productive, happier and compensated more. SonderMind has an unlimited vacation policy, but REQUIRES employees to take a minimum of 3 weeks of vacation per year.
• Competitive Start-Up Salary. We all need to eat, right?

How to apply:

Please apply with your resume AND IN LIEU OF A COVER LETTER, please provide responses to the following questions (300 words or fewer per question):
 

1. What, in your opinion, are the three most important characteristics in a People Operations leader at a small, rapidly growing company?
2. Please review SonderMind’s current online presence and recruitment efforts (based on what you can find online), what observations and recommendations do you have?
3. Describe a program or process that you implemented in your People Operations career that you are extremely proud of. Why? What was the impact of the program?

 SonderMind Inc. is an equal opportunity employer. Our employees may be exposed to sensitive personal information throughout their regular duties. For this reason, we maintain exceptionally high expectations of ethical conduct and require all incoming employees to pass a background check.