Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 185 million people, creating a powerful network to enhance citizen engagement. By optimizing decision-making processes, Granicus strives to help government see better outcomes and a greater impact for the citizens they serve.

We want to continue to make Granicus a great place to work, a place where people are challenged to do their best work, where you can make a difference! We are looking for someone that is passionate about helping people, problem solving and delivering exceptional service. The Director of Human Resource Operations will have the opportunity to lead and facilitate the development of a highly effective, HR Ops function to ensure the delivery of centralized and standardized HR services that is employee-oriented and emphasizes quality, continuous improvement and high performance.

What you get to do:

• Coach, manage and grow a team of Human Resource Business Partners (HRBP) focused on delivering quality service and operational excellence
• Drive value and operational excellence by building and maintaining streamlined and scalable HR systems, solutions, and processes
• Develop and promote feedback mechanisms for employees to influence the continuous improvement of HR services and processes
• Ensure clear communication of all HR initiatives across the entire company Drive key operational aspects of merger/acquisition events
• Design, direct and manage a process of organizational development that addresses issues such as succession planning, talent development, key employee retention, organization design and change management
• Work closely with leadership to develop, own and implement a progressive and comprehensive Diversity and Inclusion program
• Effectively manage the annual performance management review process to facilitate in creating a high-performance culture
• Work with managers to ensure that employees' level of performance and capabilities meet current standards and provide guidance and coaching on performance process
• Ensure that HRBPs are proactively monitoring employees' career pathing progress and work with managers to support each team members' growth and development
• Ensures that HRBPs are proactively working with managers to develop positive solutions to employee issues that may arise
• Research, develop, recommend, write and update or implement various human resources policies, procedures, methods, and guidelines
• Lead company compliance with all existing governmental and labor legal and government reporting requirements including any related to the EEO, ADA, FMLA, ERISA, DOL, Worker compensation, OSHA, and so forth.
• Identify new opportunities where HR can add value

What we need in you:

• 10+ years of HR experience in high growth organizations; at least 5 of those years are in a hands-on HR position with increasing responsibility
• Possess strong foundational knowledge of applicable state and federal regulatory requirements, principles and procedures in human resources; FMLA, ERISA, FLSA, HIPPA, CFRA, OFCCP, and more
• HR certification is highly recommended, i.e. SPHR; a bachelor's degree is preferred
• Outstanding leadership capabilities, including employee coaching, objective setting and development
• Ability to work in fast paced environment with a positive attitude and flexible approach
• Demonstrated ability to work professionally and discreetly with extremely confidential information
• Strong customer service orientation; commitment to customer service second to none
• Strong relationship building and interpersonal skills
• Able to effectively communicate with all levels of the organization; strong written and oral communication skills
• Able to travel up to 25% of the time

Granicus is committed to providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.