Paladina Health is a growing healthcare start-up headquartered in downtown Denver. We have a vision to transform healthcare in America through primary care and are on an exciting path with $165 million recently raised to fuel and accelerate our growth! To help support, we are seeking a Care Team Relations Coordinator to join our team! This person will play a key role in both the day-to-day Medical Group Operations as well as a leadership role in provider onboarding, credentialing, and malpractice insurance. This position requires excellent organizational skills, strong communication skills (verbal and written), strong people relations skills, and a willingness to adapt to change.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

• Manage care team on-boarding and off-boarding processes
• Partner with field teammates to coordinate provider orientation
• Oversee provider credentialing and re-credentialing
• Manage malpractice insurance roster
• Assist in planning and leading logistics for the Annual Provider Summit
• Coordinate Medical Leadership meetings and events
• Provide administrative support to Medical Governance Committee
• Oversee the provider contract database
• Partner with CMO to evaluate and update the Provider Manual as needed
• Coordinate Medical Group Newsletter
• Oversee provider licensure tracking
• Additional projects and duties as assigned

ESSENTIAL BEHAVIORS, SKILLS AND ATTITUDES REQUIRED

• Bachelors degree in healthcare administration, business, or related field
• Preferred 2-3 years working in medical group or provider facing setting
• Strong written and oral communication skills
• Solid interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and to foster a positive work environment 
• Excellent organizational, attention to detail and follow-through skills 
• Ability to effectively prioritize and execute tasks on time in a fast paced and changing environment; comfort with ambiguity in a business environment
• Knowledge of CRM such as Salesforce and EHRs a plus
• Proficient in Microsoft Excel, Word, PowerPoint and Outlook 
• Demonstrated time management skills and ability to handle multiple priorities 
• Solid problem-solving skills with the ability to think outside-the-box 
• Demonstrated proactive behavior and a "can do" attitude; highly motivated, goal-oriented self-starter 
• Demonstrated ability to interact with cross-functional team members to assess needs, request clarification and provide solutions
• Desire to be part of a fun, hard-working team 
• Strong alignment with Paladina’s mission and core values