DispatchHealth is looking for an On-boarding Specialist with strong Human Resources and Executive Assistance experience to join our growing People Services team in Denver, CO.

DispatchHealth is looking for an On-boarding Specialist to join our high-growth team of innovative and dynamic individuals. The On-boarding Specialist is an integral role to support DispatchHealth employees across all markets. The successful candidate must have exceptional organizational skills and be committed to working in what is a fast-paced, non-stop, startup environment. A background as an executive assistant is highly preferred for this role. This is a full-time position that would report directly to the Director of People Services

DispatchHealth provides right-sized healthcare through the power of technology, convenience and service. DispatchHealth delivers on-demand healthcare services to a patient’s home, office or location of need. DispatchHealth is redefining healthcare through a unique mobile acute care delivery model that is high-tech and convenient for patients while alleviating the burden on primary care providers, urgent care facilities and emergency rooms.

Do you want to be part of and thrive in a fast-paced, growth-stage, entrepreneurial technology - healthcare delivery company?

Are you willing to roll up your sleeves and do what needs to be done?

Are you passionate about transforming healthcare through technology innovation, service and quality care delivered to patients?

Our Mission:

• Provide patient-centered care through the power of technology, convenience, and service

Our Vision:

• Create the most advanced and complete-in home care model in the world.

Our Values – the foundation to our culture:

• World-class customer service and quality
• Work hard while having fun
• Drive innovation
• Work collaboratively
• Always do what is right for the patient
• Focus on the continuum
• Give back to the community
• Create a diverse and inclusive work environment

Our Guiding Principles – The DispatchWay:

• Courageous advocates for patients and each other
• Clinical innovation with quality and safety top of mind

Providing exceptional care by meeting people where they are.

Daily job duties and responsibilities of the On-boarding Specialist will include but is not limited to:

• Employee On-boarding – Collecting and processing of HR paperwork, medical licensure, administering and monitoring background checks, and inputting new hire into HRIS and other company systems.
• Manage the new employee on-boarding experience through effective communication by corresponding daily with new hires via phone and email to ensure proper submission of required documents in a timely manner
• Communicate across multiple departments; keep hiring managers updated on where their new hires are in the process
• Responsible for managing confidential information to include background, medical licenses, and other pre-employment paperwork
• Identify potential concerns or “red flags” in candidates that are working through on-boarding process; provide feedback and concerns to the Talent Acquisition team and hiring manager
• Maintain HR related inbox and answering employee requests and questions

• Other Administrative/departmental duties as needed

Knowledge, Skills & Abilities

• Organization - proactively prioritizes needs and effectively manages tasks with meticulous attention to details
• Process orientated with the ability to multi-task and stay organized in a fast-paced environment
• Strong decision-making and problem-solving skills
• Works comfortably under pressure and with tight deadlines
• Communication - communicates clearly and concisely with staff and leadership by setting high performance standards and delivering leading quality services
• Work autonomously – ability to take ownership of the on-boarding process and work independently with minimal supervision.
• Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures and systems; including strong understanding of compliance
• PC Skills - demonstrates proficiency in Microsoft Office applications and others as required; ability to quickly learn new PC skills
• Proficient in HR and on-boarding policies, time management and organizational skills

Education

• A business-related degree is preferred.

Experience

• 2-4 years Human Resource experience is desired
• Experience in Executive Assistance
• Experience managing executive calendars and scheduling meetings/events
• Experience working in HR for companies that have a presence in multiple states a plus

Required Competencies, Skills and Abilities

• Strong customer service capabilities
• Ability to work full time
• Experience or education in healthcare
• Highly organized and task oriented
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to adapt to new computer systems quickly
• Excellent and effective time management skills
• Excellent interpersonal and communication skills
• Work cooperatively, positively and collaboratively with an interdisciplinary team

Benefits

• Healthcare benefits and 401k with full-time employment

• Fun work environment

• Career advancement opportunities
• Free gym access
• Be part of something new, exciting and progressive

Employees are held accountable for all duties of this job; however, this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.