Underwriting POD Manager

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WHO WE ARE


Maxwell was founded in 2015 by homebuyers who were shocked by the complexity of the mortgage process for borrowers and lending teams alike. Today, our digital mortgage platform powers hundreds of mortgage lending institutions nationwide, from non-depository mortgage banks, to credit unions, to brokers, to community banks. We work to make them, and all of their employees, the real heroes who enable homeowners to achieve the American Dream. And we’re just getting started.


WHY ARE WE HIRING FOR THIS ROLE?


As Maxwell has grown, the hundreds of lenders on our platform are asking more of us. And we realize we have become more to them than just a point of sale. Therefore, we launched the Maxwell Fulfillment Platform. Powered by our technology, we offer a dedicated network of processors making it easier for lenders to deliver a flexible, efficient, and high-quality underwriting experience. We are rapidly expanding this Maxwell Fulfillment Platform and looking for talented and experienced Underwriting Manager to lead our team.

WHAT YOU'LL BE DOING...

  • Manage underwriter pipelines and activities to ensure loans are moving forward according to client SLA’s 
  • Manages the underwriters to ensure loans are processed according to the Client’s established regulations and procedures 
  • Responsible for training, counseling, conducting performance reviews, hiring and terminating staff
  • Trains and manages Underwriters to provide exceptional customer service
  • Identify and resolve any operational inefficiencies
  • Works closely with business partners in all departments to lead, communicate and execute necessary process enhancements, new initiatives, while ensuring high levels of client satisfaction

IDEALLY YOU'LL HAVE

  • Requires 8+ years’ experience in banking, lending procedures, loan processing, underwriting or other directly related experience
  • Preferably 3+ years prior management experience, specifically leading underwriting teams
  • Prior experience within Encompass highly preferred
  • Must have a strong knowledge of complex income situations – including analyzing tax returns for individuals with multiple businesses.
  • A combination of education and experience may meet requirements
  • Advanced knowledge of lending processes, loan principles, loan systems
  • Must have good organizational and customer service skills
  • Good written and verbal communications skills
  • Ability to complete processes and meet deadlines
  • Excellent problem solving and communication skills

  • Not sure you meet all of the requirements? We’d still love to hear from you so please apply! 


WHAT WE OFFER YOU


An opportunity to be part of an agile team of thinkers and doers who are driven, collaborative, and authentic. We celebrate diversity and are committed to creating an inclusive environment for all employees. You play a key role in shaping our incredible company and culture. Some of our benefits include:


Competitive pay and meaningful equity as an employee at a fast-growing, venture-backed software company. We want you to participate and make decisions as an owner with our future in mind

A 401(k) and top-tier insurance plans to select from along with a FSA and HSA where you can set aside pre-tax money for out-of-pocket medical expenses

15 days of vacation time plus sick days, all 10 major holidays, and 1 floating holiday for your birthday, religious holiday, or other special day of your choice

Up to 2 paid days off each year to volunteer at the charity of your choice


Maxwell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

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Due to Covid, we are currently working fully remote

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