The Position

Do you  dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy  ecosystem.  Working with over  90 of the world’s leading electric  and  gas  utilities, Uplight  provides an end-to-end customer energy experience.  Uplight  delivers personalized experiences that customers have now come to expect–improving satisfaction,  increasing  revenue,  reducing the  cost  to serve, and contributing to carbon reduction goals.  We  are B  Corp  certified,  enabling us to put our values into action by not only making  decisions  for  the benefit of our shareholders, but also for our customers, environment,  employees, and community.

About the Job:

The Information Systems team supports many areas of our eCom business  and is responsible for administering several systems and their data integrity. Our workload is a mix of daily operational support and special projects, all  with  the  goal  of helping our  internal  users succeed  by  providing them with on-going access  to and  an understanding of their  data  to inform  business  decisions.  As  a  Senior  eCommerce Business  Analyst,  you  will  be putting  your technical,  analytical  and leadership  skills  to work  to support  the back-end  systems  and  processes  that  are the foundation of our  eCommerce  platform,  currently SalesForce Commerce Cloud,  NetSuite, plus  other  internally  created  supporting systems  and  the  integrations  to and from.    

What you will contribute:   

• Represent Information Systems  and  in some cases  Accounting  and  Finance in several large,  high-visibility,  special  projects   
• Design for and support  the  operational  integrations  between our  systems  and  out  to our 3PLs
• Maintain system and  process  documentation  for  all  features  and  functions
• Identify opportunities for  system/process/reporting improvements.  
• Support third party  logistics  and  warehousing  integrations  in order  to ensure  data timeliness  and  accuracy  
• Distill down complex  problems  and  data  into  actionable   
• Monitor and troubleshoot Ecommerce backend  functionality  issues  as    
• Will primarily be focused  on eCommerce  but  may  be asked  to extend  expertise across other  business    
• Possible supervisory duties  as  the  team expands

What You Bring To Uplight:   

• 5-8 years in a  technical  analyst  role or  similar   
• Foundational financial and  eCommerce knowledge 
• Ability to understand  complex  system schemas  and  order  process  flows
• Proven analytical skills  and  attention to  detail
• Solid understanding of business  processes  -  especially  Order  to Cash
• Strong verbal and  written communication skills
• Passion for finding technical  solutions

Skills and experience are necessary, but we hire on value alignment first, so if you feel you would  be a good fit with us, still consider applying.

Bonus  Points:

• NetSuite, JavaScript/SuiteScript, iPaaS tools and SalesForce Commerce Cloud experience is a plus   
• Background working for a consulting company on complex  financial/fulfillment systems.   
• Our perfect candidate has experience in eCommerce technical  operations, system architecture, business processes, and has a strong understanding of the financial impact of all    

What makes working at Uplight amazing:

In addition to all the standard medical and dental benefits, that kick in Day 1, we are:

• Proud to be over 500+ purpose-driven individuals helping to create a more sustainable planet.
• Committed to the environment, our employees, and our communities.
• Focused on career growth by following defined career ladders.
• Committed to taking our work and mission seriously and….we love to laugh!

 We also provide:

• 401k Match
• Medical, vision, and dental insurance
• Monthly wellness stipend
• Peer to peer recognition program
• Management by objectives bonus plan
• Innovative flexible time off
• Exceptionally collaborative and cool office spaces (once we reopen them)

 
Salary Range: $90,000 to $100,000