Revenue Operations Analyst

| Greater Denver Area | Hybrid
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Wowza is looking for a full-time Revenue Operations Analyst to join our team. This role will be responsible for overseeing Wowza's revenue generation analytics and insights and will be an important business partner to sales, marketing, finance and operations. The position will be crucial to maintaining a holistic view of bookings and revenue, which will involve both interpreting and driving quality improvements in the data/reporting from key systems including Salesforce, Hubspot, Zuora, and RevPro. Familiarity with these systems as well as SalesLoft and/or InsightSquared or Clari is a plus. Reporting to the Senior Director of FP&A, this role will work cross-functionally with Sales, Marketing, and Customer Success as primary analytical support and for Wowza's go-to-market operation.
Responsibilities:
Define and track meaningful KPIs with the Sales organization, which focus on performance drivers and support achievement of budget targets
Identify areas for better performance and / or operating efficiencies; proposes solutions for these improvements and helps drive adoption
Develop and maintain a set of reports/dashboards which provide regular, consistent stakeholder visibility to KPI performance
Provide insight into current bookings and pipeline reporting/trends, adding value to existing reporting
Maintain an evolving set of data points, metrics, and analyses which can be leveraged to quickly respond to ad-hoc requests
Improve the accuracy of bookings & revenue forecasts
Push insights on deal volume, size, upsell, cross sell and rep level performance to Sales and Customer Success leadership
Drive enhancements in Salesforce.com and other key systems and have the ability to analyze customer data across internal systems
Administer the sales commission program
Qualifications:
Bachelor's degree; Finance, Accounting, Management Operations or Data Science Preferred
4+ years experience in a similar or related role
Analytical, driven, high energy and thrives in a fast-paced environment
Intellectually curious
Highly technologically proficient, organized, detail oriented
Strong communication skills
B2B SaaS experience with recurring revenue model
Background in revenue operations, sales operations, or business operations
Experience analyzing data and translating it into consumable information which allows management to make informed decisions
Prior success in designing processes to maximize timely insightful information
Proficient with Salesforce.com, MS Excel, MS Access essential; proficiency with Hubspot, Zuora, RevPro, InsightSquared, Clari, SalesLoft or comparable tools a plus
Tableau, MS PowerBI, or similar analytic/visualization tools a plus
Strong analytical, communication, presentation and interpersonal skills
Professional demeanor, attention to detail, and sense of urgency
Compensation and Benefits
Salary: $100,000 - $120,000
Bonus Eligible
Wowza offers a comprehensive benefits package which includes the following:
Medical, Dental, and Vision insurance available 1st day of employment
Generous Paid Time Off
401(k) with strong company match
Dependent Care Flexible Spending Account
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Parental Leave
Short-Term and Long-Term Disability
Training & Development
Employee Assistance Program (EAP)
The base salary range represents the anticipated low and high end of our salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, and competencies. The salary is one component of our total compensation package for employees.
Who We Are:
Wowza Media Systems is a Colorado-based, globally known leader providing video and media streaming software solutions to customers for whom video is mission critical but not a core competency. Wowza's software enables its customers to deliver high fidelity video streams from (m)any sources to (m)any destinations, with low latency, reliable at large scale. Wowza's solutions are implemented across video platforms, gaming, fitness, auction and commerce, education and government applications. The Company is backed by private equity firm Clearhaven Partners.
Why Work for Wowza:
Wowza's team works to connect the larger community with our passion for tech. From live-streaming graduation ceremonies for local high schools to participating in events like SheTech, employees are able to cultivate the same creative energy that first brought the company to life. Employees are encouraged to take ownership of their role with limited oversight - and coworkers are happy to help one another out.
Wowza Media Systems is an equal opportunity employer, committed to creating a diverse and inclusive environment for all people to thrive in.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ElixirLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • ExpressionEngineCMS
    • HubSpotCRM
    • SalesforceCRM
    • SurveyMonkey Email
    • SlackCollaboration
    • ZoomCollaboration

Location

Our new office is located directly in heart of BelMar with tons of great amenities in the office as well as right outside the door in the Belmar complex! Steps away from many bars, restaurants, fitness studios and various shops tailored to a variety of needs!

An Insider's view of Wowza

How would you describe the company’s work-life balance?

Work life balance at Wowza is encouraged and appreciated! We have had discussions around how to take both mental and physical health breaks during the day. Wowza supports varying daily schedules and our unlimited PTO policy also allows employees to take time they need. I love working at Wowza because I am able to live a happy life at work and home

Elizabeth Koehler

Director, Security and Compliance

How do you collaborate with other teams in the company?

As Community Manager, it’s critical I communicate daily with several other teams to provide feedback from our customers. Several times a day, I will slack or have zoom video chats to share information and ideas with members from other Wowza teams like engineering, billing or sales to get answers I need for our Wowza customers around the globe.

Rose Power

Senior Community Manager

How does the company support your career growth?

Wowza empowers us, as employees, and as individuals, to use our skills and abilities to achieve Career Goals. They encourage, listen, observe, and understand us and our potential, as well as coach and assist in our development. I have personally experienced an amazing team of leaders and co-workers who have helped me grow.

Holly Swink

Customer Success Manager

What unique initiatives do you have that encourage innovation?

We have an ability or environment where we generate a lot of ideas and very few of those ideas actually work. I believe you have to fail enough times to understand how to succeed.

Matt Rossi

Sr. Director Business Operations

What are some things you learned at the company?

I learn something new every day at Wowza. The creativity of our clients enables us to develop end-to-end solutions in innovative ways. We harness their vision by delivering superior service and unmatched technology. Empowering my customers’ commercial opportunities is the most rewarding aspect of my role.

Kristen Calton

Enterprise Account Executive

What are Wowza Perks + Benefits

Wowza Benefits Overview

Wowza’s team works to connect the larger community with our passion for tech. From live-streaming graduation ceremonies for local schools to helping parents monitor their children in the NICU, employees can cultivate the same creative energy that first brought the company to life. We have a brand-new company headquarters office as well as remote employees across the US and around the globe. Our Denver-area employees work in a flexible-hybrid environment allowing for flexibility and work-life balance tailored to each individual Wowzan.

Medical, Dental, and Vision insurance available 1st day of employment

Generous Paid Time Off

401(k) with strong company match

Dependent Care Flexible Spending Account

Employer Paid Basic Life Insurance and AD&D

Voluntary Life Insurance (Employee/Spouse/Child)

Parental Leave

Short-Term and Long-Term Disability

Training & Development

Employee Assistance Program (EAP)

We also do great team picnics and other events to keep our employees connected. Wowza is committed to creating a diverse and inclusive environment for all people to thrive in. Wowza has an awesome culture with some really fun people solving challenging problems for our customers!

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Nationwide pet insurance to help Wowza's fury employees stay well!
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Wowza offers full-time employees with five years of continued service the opportunity to take a four-week paid sabbatical.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees get free lunch on Friday and tons of snack and drinks.
Company-sponsored happy hours
Onsite office parking
Free parking!
Pet friendly
Wowza's pet policy is dog friendly daily.
Relocation assistance
Fitness stipend
Take advantage of the discounted rates at select Belmar fitness studios
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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