Processing Manager

| Remote
Sorry, this job was removed at 5:18 a.m. (MST) on Wednesday, May 12, 2021
Find out who’s hiring remotely
See all Remote jobs
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

WHO WE ARE


Maxwell was founded in 2015 by homebuyers who were shocked by the complexity of the mortgage process for borrowers and lending teams alike. Today, our digital mortgage platform powers hundreds of mortgage lending institutions nationwide, from non-depository mortgage banks, to credit unions, to brokers, to community banks. We work to make them, and all of their employees, the real heroes who enable homeowners to achieve the American Dream. And we’re just getting started.


WHAT WE HOPE FOR YOU...


As Maxwell has grown, we realize we have become more to our customers than just a point of sale. Therefore, we launched the Maxwell Fulfillment Platform, a dedicated network of processors making it easier for lenders to deliver a flexible, efficient, and high-quality processing experience that is powered by our technology. The Processing Manager will be responsible for the development and management of high performance teams of processors, assisting in project onboarding and implementation as well as assisting with the long term relationship.

WHAT YOU'LL BE DOING...

  • Manage processors pipelines and activities to ensure loans are moving forward according to client SLA’s 
  • Manages the loan processors to ensure that loans are processed according to the Client’s established regulations and procedures 
  • Responsible for training, counseling, conducting performance reviews, hiring and terminating staff
  • Trains and manages Loan Processors to provide exceptional customer service
  • Identify and resolve any operational inefficiencies
  • Works closely with business partners in all departments to lead, communicate and execute necessary process enhancements, new initiatives, while ensuring high levels of client satisfaction

IDEALLY YOU'LL HAVE...

  • Requires 8+ years’ experience in banking, lending procedures, loan processing, underwriting or other directly related experience
  • Preferably 3+ years prior management experience, specifically leading processing teams
  • Prior experience within Encompass highly preferred
  • Must have a strong knowledge of complex income situations – including analyzing tax returns for individuals with multiple businesses.
  • A combination of education and experience may meet requirements
  • Advanced knowledge of lending processes, loan principles, loan systems
  • Must have good organizational and customer service skills
  • Good written and verbal communications skills
  • Ability to complete processes and meet deadlines
  • Excellent problem solving and communication skills

  • Not sure you meet all of our ideals? We'd still love to hear from you so please apply!




    Compensation Range: $75K-$90K

WHAT WE OFFER YOU


An opportunity to be part of an agile team of thinkers and doers who are driven, collaborative, and authentic. We celebrate diversity and are committed to creating an inclusive environment for all employees. You play a key role in shaping our incredible company and culture. Some of our benefits include:


Competitive pay and meaningful equity as an employee at a fast-growing, venture-backed software company. We want you to participate and make decisions as an owner with our future in mind

A 401(k) and top-tier insurance plans to select from along with a FSA and HSA where you can set aside pre-tax money for out-of-pocket medical expenses

15 days of vacation time plus sick days, all 10 major holidays, and 1 floating holiday for your birthday, religious holiday, or other special day of your choice

Up to 2 paid days off each year to volunteer at the charity of your choice


At Maxwell, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. Maxwell is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to [email protected]. All employment decisions at Maxwell are based on a person's merit, business needs, and role requirements.


At Maxwell, we're looking for candidates with great experience and alignment with our core values. This is a full-time, salaried role in a remote-first environment. While we appreciate the interest, we are not accepting opportunities from contingency staffing agencies.

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Location

Due to Covid, we are currently working fully remote

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about MaxwellFind similar jobs