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Platform Operations - Sr. Business Operations Analyst

| Greater Denver Area

Position:

Platform Operations - Sr. Business Operations Analyst

 

 

Job Description:

Located in Denver, CO this Senior Business Operations Analyst role will become the subject matter expert on operational piece of the ArrowPlus Platform. This position will function as a liaison between all supporting players in the platform to ensure optimal user engagement and experience. Take this opportunity to set the foundation for an impactful and successful career at Arrow by joining this team at its launch point!

 

 

What You Will Be Doing

 

  • Manage the ArrowPlus Preferred Partner Program through the onboarding process, training, and recommendations for effective program enhancements.
  • Interface with platform users, managers, directors, and executives and respond to their operational questions and needs. Offer ideas and/or solutions to make systems, procedures, and workflows more productive and efficient.
  • Develop reports and dashboards showing key performance indicators and standard benchmarks.
  • Responsible for reporting and data analysis on usage and traffic patterns on the platform. Highlight trends and investigate underlying causes of any variances.
  • Monitor, analyze, and report on the sales pipeline.
  • Support onboarding programs, certifications, and trainings.
  • Champion development projects that ensure system enhancements to the platform meet or exceed stakeholder expectations.
  • Possess a complete understanding of the ArrowPlus Platform in order to support business and training teams in driving adoption of the system and process.
  • Collaborate with marketing to help drive demand creation campaigns.

 

 

What We Are Looking For

 

  • Requires a 4-year degree and a minimum of 5 years of industry experience.
  • Expert organizational, time management, and detail-oriented skills.
  • Proven effective verbal and written communication skills.
  • Superior adaptability, resourcefulness, and multitasking capabilities.
  • Quantitative analytical and critical thinking skills.
  • Constructive problem-solving expertise.
  • High level of productivity and self-drive in a dynamic start up environment.

 

 

What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package (http://benefits.arrow.com)

 

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Paid Time Off
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Short-Term/Long-Term Disability Insurance
  • Wide Variety of Growth Opportunities

 

About Arrow

Arrow Electronics is a Fortune 113 company, globally headquartered in Denver, CO with 18,000 employees worldwide. Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics. We serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network.

 

 

Location:

Denver (Centennial)

 

 

Time Type:

Full time

 

 

Job Category:

Non-Customer Facing/Supplier Facing

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Technology we use

  • Engineering
  • Sales & Marketing
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Location

Our offices are approximately 15 miles south of Downtown Denver. Employees enjoy the easy access to the light rail station and I-25.

An Insider's view of Arrow Electronics, Inc.

What's something quirky about your company?

As a tech company, we showcase the use of tech all throughout our building. We hang art over the building made of various consumer electronics and we even have access to an Electronics Testing lab. My R&D team also loves to make fun code names for our projects, we recently launched Project Deathstar (announced as ArrowPlus powered by Freelancer)!

Stephen

Manager, Product Management and Engineering

What projects are you most excited about?

There is a big drive at Arrow to support tech entrepreneurs, so part of my job involves collaborating and working with local startups - you’d be amazed to see the new ideas coming out of Denver! I get to work closely with local incubators and accelerators, and also plan events and sessions for big events like Denver Start Up week.

Lia

Marketing Specialist

How has your career grown since starting at the company?

I first began my career at Arrow six years ago as a summer intern on the Customer Support team. The career growth I have achieved since has led me to my current role as Delivery Manager of Arrow.com. Through mentorship programs and working with a team that values trust while promoting curiosity, the experiencing has been nothing short of rewarding.

Kristen

Delivery Manager

How do your team's ideas influence the company's direction?

In today’s fast moving world my team is continually collaborating with the business to evolve our digital channels. Combining competitor insight, industry best practices and innovative capabilities we can react quickly to changing needs, design robust solutions, as well as developing innovations for future growth.

Michelle

Director, Technology & Planning

What’s the vibe like in the office?

Our office promotes an open and active vibe that inspires collaboration with your fellow coworkers. The overall environment supports our focus on driving innovation forward.

Taylor

Asset Specialist

What are Arrow Electronics, Inc. Perks + Benefits

Arrow Electronics, Inc. Benefits Overview

•Medical, Dental, Vision Insurance
•401k, With Matching Contributions
•Competitive Paid Time Off
•Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
•Short-Term/Long-Term Disability Insurance
•Parental Leave Options
•Employee Discount on Annual RTD Pass
•Wide Variety of Growth Opportunities
•Casual Work Environment

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
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