Our purpose
Xero is a global small business platform that helps accountants run their practice and serve their small business clients. Born in the cloud, Xero connects all of a small businesses' data in one place - including bank accounts and all of the different apps used to run a business - making it easy to stay on top of cash-flow, uncover insights, and plan for the future.
How you'll make an impact

At Xero the customer is the cornerstone of everything we do. We're looking for a passionate consultant with accounting industry knowledge, savvy tech skills, who wants to be part of an accounting software company revolutionizing the small business world.
This role is responsible to help drive the adoption of Xero within accounting firms making a change to use Xero's cloud based platform. This role will be part consulting and part sales. You will need to be able to question and probe stakeholders to uncover new opportunities as well as present solutions that demonstrate how Xero's products solve a firm's specific problems.
This role requires domestic travel. Up to 40% of your time will be spent in the field, meeting with prospective partners and hosting Xero events and certifications along with your sales team.
Key characteristics of an ideal candidate: well-rounded, customer focused, strong problem solving skills, delivers results in high growth environments, high emotional quotient, strong business acumen, effective communicator, quick learner and experience in accounting practice operations.
What you'll do

• Demonstrate Xero solutions in pre-sales context to accountants and bookkeepers
• Work closely with external stakeholders ensuring deeper adoption of the Xero platform within an accounting practice
• Work closely with the sales team to deliver business plans for partners
• Engage in regular face-to-face, virtual and phone meetings with the relevant internal and external stakeholders managing pre-sales and project priorities
• Assist partners with data conversions through detailed project planning and training guidance
• Handle partner technical questions and escalations
• Educate partners on all partner resources available
• Update CRM system with all client communications including calls, emails and meetings
• Maintain and update CRM system of all practice staff and contact details
• Respond in a timely manner to all partner inquiries
• Manage the creation of resources (processes/videos) for frequently asked questions from partners

Success looks like

• Earning the trust of our accounting partners and assisting them on converting their clients to Xero to modernize their accounting practice
• Presenting full go-to-market solutions for our accounting partners to use with their clients
• Managing multiple ongoing projects related to our accounting partners and internal resources
• Analyzing and recommending solutions for internal and/or client workflow efficiencies
• Nurturing relationships with our accounting partners through attending events and hosting customized workshops

What you'll bring with you
Critical competencies

• Industry expertise: Enthusiasm for the emerging cloud accounting market and its potential
• Building relationships: A natural tendency towards building mutually beneficial partnerships and ability to create quick, strong rapport with accountants and other stakeholders
• Productivity: Results driven with strong initiative and ability to work independently
• Collaboration & teamwork: Ability to work cohesively with the partner sales team using Xero's four pronged approach
• Expert presenter: Outstanding communication, planning and presentation skills
• Solution orientation: Capacity to learn, adapt and apply ideas in constantly morphing situations 

Experience

• 3+ years of accounting, public accounting preferred
• Strong knowledge of the workings of an accounting practice and systems
• CPA certification a plus 

Why you'll love Xero
Diversity of people brings diversity of thought and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, innovation, and change are not only inspired but also celebrated. We value our people and want them to enjoy and take pride in their work.
We have a unique and special culture based around our values (#ownership, #challenge, #beautiful, #human and #champion) and offer a number of other great benefits and perks including Xero shares.
So if you want to hear more and get the opportunity to help shape the next phase in the Xero success story please apply!
Xero is an Equal Opportunity Employer.