Gusto
Gusto simplifies HR, payroll & benefits for modern businesses.
Denver, CO
Hybrid

Operations Associate

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The Tax Operations team makes sure our payroll tax engine is running smoothly and firing on all cylinders. We’re looking for people who have a knack for details, a real passion for operations, and want to improve processes. We’re a small, tight group that works hard and laughs a lot. No egos here — we collaborate and help each other out in a positive environment.

Here’s what you’ll do day-to-day:

  • Be a process pro. Our customers depend on us to make their employer tax payments and filings accurately and on time. You ll help process filings and make payments to employer tax agencies on behalf of our customers.
  • Be a detective. When we hit errors or roadblocks in the process, you’ll investigate and take on issues that arise. Then you’ll help prevent it from happening again.
  • Be an ambassador. You’ll be responsible for a portfolio of employer tax agencies. You’ll work with them to make sure we represent our customers the best we can, from setup through filing. Along the way, you’ll constantly keep our processes and documentation up to date.
  • Be a guide. Our customers are business owners, not tax agency experts. You’ll set up our customers for success in making sure they have the right information to pay and file taxes.
  • Be a team player. We do what it takes to help our customers. You’ll chip in as needed as part of the team to help keep the engine running smoothly.

Here’s what we’re looking for:

  • Attention to detail. Our customers rely on us. You’ll never let something slip through the cracks
  • Problem solving. You love understanding why something happened, fixing it, and then making sure it doesn’t happen again.
  • Improvement mentality. You’ll constantly challenge the status quo: how can we do this better?
  • Organization. You keep lists, project plans, and prioritize like its second nature.
  • Customer-first mindset. We love our customers, and we fulfill our mission of helping business owners focus on what they do best: growing their business.
  • Software-savvy. You can pick up new systems and tools quickly.
  • Experience. We are looking for 0-1 years experience; bonus points if you have operations experience or internships and exposure to a startup environment.

This is a full-time position based in Denver, Colorado. Local candidates strongly preferred.

About Gusto

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

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What are Gusto Perks + Benefits

Gusto Benefits Overview

Taking care of our people is just as important as taking care of our customers. We offer competitive total compensation packages with an emphasis on equity, along with many other great benefits, some of which are included below!

Medical, dental, and vision:
Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources.

Time off:
Gusties are encouraged to take the time off they need to continue doing great work.

Inclusive healthcare:
Fertility benefits, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more.

Free meals and refreshments:
If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus!

Sabbaticals:
Celebrate 5 or 10 years at Gusto and take a month off to recharge.

Stipends:
Take advantage of monthly internet, phone, and wellness stipends. Enjoy commuter or remote work stipends, along with and cash for your Gusto anniversaries!

Culture
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Remote work program
Gusto hires in various locations across the United States, including some specific remote locations. Gusto offices operate on a hybrid model, including some work from home days each week.
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Gusto provides a benefit designed to support your unique parenthood journey. The benefit is not health insurance, but rather provides resources to make family forming more accessible to everyone.
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Free daily meals
If you work at one of our offices, enjoy food, drinks, and snacks— on us.
Free snacks and drinks
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Lunch and learns
Promote from within

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