Implementation Consultant

| Denver

Implementation Consultant
Our Purpose

Small business makes the world go round – it's the heart of the global economy. At Xero we want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too.

How you'll make an impact

At Xero the customer is the cornerstone of everything we do. We're looking for a passionate consultant in the Denver area with accounting industry knowledge, savvy tech skills, who wants to be part of an accounting software company revolutionizing the small business world. This role is responsible in two key areas. One, to help drive the adoption of Xero's Practice Manager within accounting firms. This includes implementing the solution into their firm while also providing tools to streamline workflows and processes. In addition, this role will provide expertise on our different conversion options and provide project plans to execute on those options.

This role will be part consulting and part sales. You will need to be able to question and probe stakeholders to uncover new opportunities as well as present solutions that demonstrate how Xero's products solve a firm's specific problems.

Key characteristics of an ideal candidate: well-rounded, customer focused, strong problem solving skills, delivers results in high growth environments, high emotional quotient, strong business acumen, effective communicator, quick learner and experience in accounting practice operations.

What you'll do

  • Provide end-to-end implementation of Xero Practice Manager for Accountants and Bookkeepers
  • Assisting internal teams on our different conversion solutions and providing solutions using those tools
  • Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs
  • Demonstrating Xero solutions in pre-sales context to Accountants and Bookkeepers specifically for our practice products and how they work in the Xero ecosystem
  • Partner with Sales and Professional Services to develop a plan for making Xero a part of each customer's core architecture
  • Working closely with the Sales team to deliver business plans for Partners
  • Educating partners on all partner resources available
  • Updating CRM system with all client communications including calls, emails and meetings
  • Responding in a timely manner to all Partner inquiries
  • Manage the creation of resources (processes/videos) for frequently asked questions from Partners

What you'll bring with you
Critical Competencies

  • Enthusiasm for the emerging cloud accounting market and its new opportunities
  • A natural tendency towards building mutually beneficial partnerships
  • Results driven with strong initiative and ability to work independently
  • Outstanding communication, planning and presentation skills
  • Capacity to learn, adapt and apply ideas in constantly morphing situations
  • Ability to create quick, strong rapport with accountants and other stakeholders


  • 4 year degree required
  • 2+ years of accounting
  • 2+ Years project or program management experience
  • Strong knowledge for the workings of an accounting practice and systems
  • Understanding of core Microsoft Excel functions with a willingness to learn more

Now that we've caught your attention, it's time to catch ours. Please apply if you:
Love doing #beautiful work – contribute to a beautiful experience for our customers.
Show your passion for the #human side of software development through cultivating a deep understanding of the needs and aspirations small business owners.
Seek the #challenge of complex technical problems, crazy-smart collaborators and a fast-paced work environment.
#Champion creative development by bringing a unique point of view while inspiring impeccable work from others.
Take #ownership by driving meaningful change and delivering results with passion and purpose.
Xero is an Equal Opportunity Employer.

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7100 E Belleview Ave, Denver, CO 80111
7100 E Belleview Ave, Denver, CO 80111

Insider's spotlight

What’s the vibe like in the office?

The vibe is that of a coffee driven, people centric, work-hard-stay-true tech business. The humans I interact with daily are passionate and kind, and the leaders are strong and clear. Slap a few dad jokes and a bit of kiwi humor in there, and there you have it.


US Customer Experience Team Leader

How does the company support your career growth?

One of Xero's values is being #Human, internally and externally. Xero puts the people before the product. Meaning, they encourage employees to ask more questions and speak up to move forward. I feel comfortable that I will continue to grow in my career being apart of more than just a product.


SMB Market Development Manager

Perks of working here

401(K) Matching
Casual Dress
Commuter Benefits
Company Outings
Dental Benefits
Fitness Subsidy
Game Room
Generous PTO
Happy Hours
Health Benefits
Onsite Gym
Some Meals Provided
Stocked Kitchen
Vision Benefits
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