Director of RevOps & Enablement at Quantum Metric, Inc.

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Quantum Metric
Quantum Metric helps organizations build better digital products faster. Our platform for Continuous Product Design gives business and technical teams a single version of truth that’s fast, quantified, and grounded on what customers actually experience. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence.
Our Culture
We are obsessed with helping businesses deliver better digital products and experiences. We encourage creative problem solving, rapid innovation and bold goal-setting. Our relatively flat organization structure keeps everyone informed and enables people to get involved in solving the problems they care about most. We are a close-knit team moving fast to deliver value to our customers and continue pushing the envelope as we develop new products. 
About the Role
As Director of RevOps & Enablement, you will be responsible for implementing and managing initiatives to support the revenue growth goals of our customer-facing teams. You will establish best practices for revenue operations and enablement while providing insights and suggestions to the executive team for accelerating revenue growth. This position will report to the Chief Revenue Officer and oversee a growing team that currently includes a sales enablement manager and a sales operations analyst. You will also partner closely with our Technology Systems & Operations team to ensure the proper productivity tools (i.e. Salesforce.com, Gong.io, InsightSquared, etc.) are in place to support revenue operations and enablement initiatives.

Responsibilities

  • This is a fast-paced role, requiring flexibility working with a number of different organizations including Marketing, Customer Success, Sales and Operations
  • Responsible for all aspects of planning, reporting, forecasting, quota allocation and management, sales process optimization, sales development and enablement, territory planning, and sales compensation administration
  • Coordinate with sales leadership and product management to define sales support initiatives with the goal to arm the sales team with the necessary tools to effectively and successfully engage our target buyers
  • Act as a liaison between Sales, Marketing, and Product teams to ensure that we are delivering consistent, up to date and relevant messages to our field organization
  • Partner with product marketing to create and maintain a customer case study database, internal competitive battlecards, external product collateral and other work needed to enable the sales teams to increase pipeline volume, velocity and conversion.
  • Design, deliver and maintain a comprehensive field enablement roadmap, which should encompass the market, competition, company, products and services, sales processes and systems, sales methodology, management, coaching, sales tools and skills training
  • Drive continuous innovation in enablement programs and tools to enhance overall excellence across the sales and customer success field teams. Deliver a blended learning model to include facilitator led (classroom), webinars, event based and self-paced (e-learning) training
  • Proactively, solicit and gather voice of customer feedback from the sales and customer success teams on a regular basis to constantly improve support programs with the customer in mind
  • Identify growth opportunities using data, recommend operational improvements, prioritize and oversee the execution of enablement programs together with corresponding team leaders across functions
  • Use monthly, quarterly and annual forecasting and pipeline management to identify revenue trends and work with sales leadership to improve revenue growth through systematic enablement improvements
  • Establish effective pipeline generation metrics, revenue projections, pricing strategies and methodologies with an eye on increasing sales predictability
  • Coordinate data and strategy across the sales teams together with alliances, marketing, product management, engineering, customer success and finance
  • Provide recommendations on and evaluate, manage and train stakeholders on sales tools and resources that can be leveraged to drive efficiency throughout the revenue organization
  • Lead and spearhead change across the revenue department by improving individually owned processes and taking initiative to champion cross-functional opportunities
  • Provide leadership in change management processes, ensuring understanding and support from key stakeholders

Requirements

  • To be successful in this role, the candidate must possess strong sales acumen, strategic planning capabilities, and the ability to work collaboratively with a broad team while reporting to the Chief Revenue Officer.
  • Demonstrate experience building and maintaining a revenue operations and enablement function at a company with >50m in annual revenue
  • Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages and presentations
  • Strong interpersonal and team building skills; ability to work with a diverse team and influence/drive change across functional and business boundaries
  • Strong technical, problem solving and collaboration skills • Ability to develop and present to management
  • Demonstrate expert status in business and industry trends as it relates to the revenue operations and enablement function
  • Understand our market and the broader landscape of MarTech, ITSM and Cloud partners, competitors, etc.
  • 7-10 years of experience working in sales, business or marketing operations, or business management and leading a team

Perks

  • This will be the best group that you ever work with. We support one another through challenges and win as a team. Your hard work will be well rewarded with stock options, a competitive salary and full benefits. Most importantly, you’ll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
  • Competitive earnings
  • Full benefits, with medical covered 99% by the company
  • 401k and Options / Equity
  • Awesome, smart people who bring energy into every day of work
  • Awesome product with valuable industry differentiation

About Quantum Metric
Since our founding in 2015, a growing list of brands have taken the Quantum Leap, including lululemon, IHG, and Carhartt. In 2019 Quantum Metric earned recognition for its revenue growth and product innovation from Deloitte (Top 100 fastest growing companies), CNBC (Upstart 100 most innovative companies), Gartner (Cool Vendor) and Ernst & Young (Entrepreneur of the Year).
The typical Quantum Metric customer achieves a full investment payback within three months of beginning to use our real-time digital intelligence platform and, on average, a 376% ROI over three years. We’re thoughtfully scaling out our team to add outstanding talent that is equally passionate about being part of a team that is fast-paced, innovative and values passion, honesty, persistence, and curiosity.
We’re offering you the opportunity to develop your career in a tech space ripe for disruption. If all of this inspires you, then what are you waiting for? Talk to us today!
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. 
Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • HTMLLanguages
    • CSSLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • BigQueryDatabases
    • Quantum MetricAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

The Quantum Metric home office is in Colorado Springs, with additional offices in Denver, LA, and Washington DC metro.

An Insider's view of Quantum Metric, Inc.

What’s the vibe like in the office?

It's a collaborative, supportive & intellectually challenging vibe. The Denver office has folks from just about every department, so there is always cross functional discussions & problem solving. Every is really sharp as well. It always pushes you to push yourself. We all genuinely enjoy being around one another. Overall, it's really positive.

Trevor

Senior Product Marketing Manager

How do you collaborate with other teams in the company?

A successful engineer is one who says, "how can I help?" rather than "that's not my job". The culture of teamwork and the desire to work toward common goals are incredibly strong here.

Andrew

Software Engineering Manager

What does career growth look like on your team?

For the Quality Assurance Analyst, the growth opportunity is off the charts! My goal is that individuals in this role spend around 80% doing their daily tasks and 20% doing dedicated learning towards a specific craft. This learning could be directed towards automation, front end or back end engineering, or dipping their toe into product management.

Jesse

Software Quality Engineering Manager

How do you make yourself accessible to the rest of the team?

I integrate with the team regularly. People can reach out to me any time if they need me; they have my phone number. I care about our people and this company.

Mario

CEO and Founder

What’s the vibe like in the office?

Everyone here has a voice. We openly express whatever we want to share without judgment and our thoughts or ideas are considered. It's refreshing to be able to do that at this company!

Ro

Executive Business Partner

What are Quantum Metric, Inc. Perks + Benefits

Quantum Metric, Inc. Benefits Overview

At Quantum Metric, we offer a comprehensive group health plan, time off, competitive salaries, and a work environment that thrives on team collaboration and work-life balance. We understand life happens and when it does we want the well-being of our employees to be healthy and happy. A healthy work-life balance promotes a happy and productive employee.

Culture
Partners with Nonprofits
The company supports Charity: water, a non-profit organization that brings clean and safe drinking water to people in developing countries.
Daily stand up
Daily Product/Development stand-ups, weekly Sales calls, and monthly All-Hands meetings. We want everyone to be in the know about what great things are happening at Quantum Metric.
Open door policy
We encourage our employees to openly share ideas, voice concerns, or about anything on their minds!
Group brainstorming sessions
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
100% company paid. Short-Term Disability insurance helps replace lost income in the event of illness or accident that prevents employees from working.
Dental Benefits
We cover 50% of the employee's premiums.
Vision Benefits
We cover 50% of the employee's premiums.
Health Insurance Benefits
3 health plans to choose from with HSA. We cover 99% of our employee's premiums and an option for employees to upgrade to more expensive plan by paying the difference.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Our company matches employees' contributions to a non-profit organization, charity: water.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Remote Work Program
For employees outside our home office location, we have employees across the U.S. who either work from their home office or to a company designated office facility.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
9 holidays plus 1 floating holiday
Perks & Discounts
Casual Dress
We want our employees to come to work comfortably and is very common to see our employees wearing Quantum Metric T-shirts or pull-overs proudly!
Company Outings
Annual holiday gatherings and team building activities.
Stocked Kitchen
At the home office location.
Parking
Free parking at the home office and some paid for parking at company designated office facility.
Relocation Assistance
Offered on a case-by-case situation
Professional Development Benefits
Promote from within
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