Director of Revenue Operations (Greater Denver Area, CO or Remote)

| Greater Denver Area | Remote
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😎 Our Culture
We are proud to be listed as #19 on Glassdoor's Best Small & Medium Places to Work 2023! Our number one goal at Quantum Metric is happy people, diverse and inclusive culture. We’re passionate about empowering people to develop their interests, as well as ensuring that everyone feels supported along the way via training and development programs designed to accelerate their career. As a remote-first company, we stay connected through numerous committees, remote challenges/games, and our Employee Resource Groups -- Minds Matter, Mosaic (AANHPI), Pride, QM Women, QM Parents, Quantum Peak, We Are Black, and Young Dragons.

At Quantum Metric, you will have the opportunity to accelerate the trajectory of your career in the highly competitive enterprise SaaS space. You can look forward to helping some of the world’s most recognized brands deliver cutting-edge digital experiences that empower employees to truly empathize with their customers.

We value all types of experience and education. We don’t expect you to meet every qualification for this position, and encourage you to apply if you have knowledge in most areas. Our door is open to everyone, and we can’t wait to add your unique identity to the team!

🚀 About the Role
You will lead and direct the revenue operations team responsible for go-to-market strategy & operations. The team's true north KPI is sales velocity.

Initially this role is focused on sales strategy & execution across the ~200 person selling team including AEs, SEs, Partner team, and SDRs. Coordination with counterparts in marketing and customer success is a must. Technology solutions (primarily Salesforce) also are part of this team.

🔧 Responsibilities

  • This team is responsible for working with business leaders (e.g., VPs of Sales, VP of SEs, VP of Partnership, Dir of SDRs) to own:
  • Territory management including TAM, SAM, and SOM
  • Commission plan structure, quota management, and commission calculations (with finance)
  • Sales org planning including hiring plan
  • Forecasting
  • Pipeline management
  • Goal setting & attainment measurement
  • Process definition - e.g., rules of engagement
  • Ongoing operations to support run-rate business plus new initiatives (led by business stakeholders)
  • Pricing & packaging
  • Sales technology including Salesforce and CPQ (configure-price-quote)

💡 Requirements

  • Deep experience in large enterprise go-to-market motion - e.g., $200k+ deal sizes, complex sales cycles
  • Nose for value - honed instincts for what matters versus what can be deprioritized or ignored
  • Track record of positive impact on sales and marketing process
  • Experience leading a team across multiple projects and deliverables
  • 20% travel

🏆 Perks and Benefits
This will be the best group that you ever work with! We support one another through challenges and win as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.

Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD 
Healthy Rewards – Discount Programs
Calm App access
401k and Options / Equity 
12 company holidays
Unlimited PTO
Sick leave
Parental/Adoption Leave

In addition to our more traditional benefits, we also offer generous perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunities 
Rewards and recognitions programs 
Robust onboarding and training program
One-time stipend for work at home employees
Monthly business expense stipend
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program 
Lead Referral Program
MacBook Pro and awesome swag delivered to your door
Supportive and collaborative culture 
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)

🐉 About Quantum Metric
As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, using quantified empathy to align business and technical teams to effectively prioritize customers needs based on business impact. 

Today, Quantum Metric captures insights from 20 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. 6 of our customers come from the top 25 Fortune 500 Companies. Our customer retention rate is 97%.

In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round, and we are using those funds to accelerate our product and people growth. Quantum Metric has been recognized as an excellent place to work by the Inc 5000 and the Deloitte 500.

If the above role feels like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. 

Quantum Metric is an E-Verify employer:


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • HTMLLanguages
    • CSSLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • BigQueryDatabases
    • Quantum MetricAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM


The Quantum Metric home office is in Colorado Springs, with additional offices in Denver, LA, and Washington DC metro.

An Insider's view of Quantum Metric, Inc.

What’s the vibe like in the office?

It's a collaborative, supportive & intellectually challenging vibe. The Denver office has folks from just about every department, so there is always cross functional discussions & problem solving. Every is really sharp as well. It always pushes you to push yourself. We all genuinely enjoy being around one another. Overall, it's really positive.


Senior Product Marketing Manager

How do you collaborate with other teams in the company?

One of the exciting parts about working at Quantum Metric is we don’t work in silos. The Product Support team is at the center of all the action. We collaborate every day with Product, Engineering, Cloud Ops, Customer Success, name it. It really feels like one big team.


Product Support

What does career growth look like on your team?

For the Quality Assurance Analyst, the growth opportunity is off the charts! My goal is that individuals in this role spend around 80% doing their daily tasks and 20% doing dedicated learning towards a specific craft. This learning could be directed towards automation, front end or back end engineering, or dipping their toe into product management.


Software Quality Engineering Manager

How do you make yourself accessible to the rest of the team?

I integrate with the team regularly. People can reach out to me any time if they need me; they have my phone number. I care about our people and this company.


CEO and Founder

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