D&I Metrics Administrator
- The Metrics Administrator is responsible for maintaining accurate and comprehensive accounting of D&I customer product utilization. This includes DAF Minute accounting and area order utilization, SecureWatch data consumption, and Portfolio Account product accounting as well. Reports will be generated and distributed on a daily/weekly/monthly schedule and distributed to internal/external users/customers as required per account. The Metrics Administrator is also responsible for compiling and maintaining the Monthly/Weekly D&I Metrics Package which includes trend charts for minute usage, revenue tracking, and Help Desk Ticket performance.
The D&I Metrics Administrator supports a designated set of customers within the Defense and Intelligence Customer Base. The primary focus will be on Direct Access Facilities (DAFs) but larger portfolio D&I Customers may be represented as well. This position is based in Westminster, Colorado.
The D&I Metrics Administrator will routinely interact with the Account Services Management team, Program Managers, as well as the supporting business functions (e.g. Legal, Financial, Revenue), and will oftentimes participate in cooperative efforts comprised of individuals from many of the aforementioned organizations.
Key Areas of Responsibility
- Maintain and Update DAF Minute Accounting Reports. Distribute reports to internal and external customers up to daily for select accounts.
- Maintain and update DAF Metrics reports to include; SAW Metrics, Revenue Tracking, Help Desk Metrics, etc.
- Maintain and update SecureWatch Metrics reports to include Data Consumption and Area Order tracking
- Seek opportunities and process improvements to streamline the metric gathering and reporting process to improve efficiency and accuracy of reports.
- Work closely with Account Services Managers to identify and address trends in the Metric Data.
- May Serve as backup to Imagery Support Representatives for surge control as time allows.
Skills & Experience
- Strong Accounting/Reporting background.
- Skilled in SAP, MS Excel, and MS Powerpoint. Some Basic coding skills preferred.
- Strong attention to detail and focused on accurate reporting.
- Possesses strong business acumen and analytical capabilities, including the ability to analyze data and recommend fact-based solutions.
- Demonstrated ability to identify creative solutions and resolve problems of a diverse scope.
- Work with Operational teams to determine methods and procedures to improve data gathering and enhance insight into measuring system performance.
Requirements
- Previous Accounting experience desired. Experience in metric data manipulation and reporting.
- Bachelor’s degree or equivalent experience, 2 to 5 years professional background, preferably in Accounting/Finance.
- Applied experience in Geospatial Information Systems (GIS), Remote Sensing, and / or Image Processing, desired. Academic experience in such fields, also desired.
- This position is Westminster-based.
DigitalGlobe and Radiant solutions offer a generous compensation package including a competitive salary; choice of medical plan; dental, life, and disability insurance; a 401(K) plan with competitive company match; paid holidays and paid time off.