ACCOUNTS RECEIVABLE SPECIALIST

The Accounts Receivable Specialist will respond to customer billing inquiries via telephone and email, and will undertake a variety of financial and non-financial tasks in order to help guarantee the company’s revenues. This person in this position will process incoming payments along with coordinating all necessary paperwork.

Essential Job Functions:

• Answering customer billing questions
• Utilize accounting software to identify outstanding accounts
• Generate bills and invoices specific to customer accounts
• Deliver invoices to clients via digital and traditional mail services
• Process all payments using various pay services
• Reconcile all payments with account
• Make collection calls on delinquent accounts
• Update account information as needed
• Monitor the status of accounts and balances and identify, report, and/or investigate and resolve any inconsistencies
• Develop thorough reports on billing activity with clear, reliable data
• Maintain and file financial records
• Partner with other customer facing departments such as Account Management, Sales, and Customer Support to ensure customer issues are resolved quickly and correctly

Requirements

Required Qualifications, Skills, and Experience

• Two years’ experience in corporate billing
• Two years’ customer service experience
• Demonstrated experience with accounting software such as NetSuite
• Strong computational skills
• An extreme attention to detail and organized
• Initiative to complete tasks independently
• Excellent interpersonal skills
• Robust written and verbal communication skills
• Excellent interpersonal skills
• Proven ability to maintain confidentiality regarding sensitive financial information
• Proficiency with Microsoft Office applications

Physical Requirements

• Must be able to communication verbally and in writing with customers, vendors, and other employees
• This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods

Benefits

Procare provides a comprehensive benefits package for all full-time employees. We offer several medical, dental, and visions plans and tiers, giving you the freedom to select the benefits that are right for you. We offer medical, dependent care, and transportation/parking flex spending accounts, and contribute to employee health savings accounts. We provide life insurance and short and long term disability for all employees, and our competitive time off policy includes vacation, sick, and personal days. Employees in Denver are eligible to receive an RTD EcoPass. Our learning and development program offers all employees an opportunity to grow their skills and careers.

Salary

$16.00-$21.00/hour DOE

Location

This position will be based in our downtown Denver office.

We are currently in a flexible hybrid in-office/remote working model based on local COVID-19 health regulations and business needs. While we are mainly working remotely now, this will eventually be an in-office position and candidates must be willing and able to (eventually) work from our downtown Denver office.

ABOUT PROCARE

Procare Solutions is the largest and leading provider of childcare management and parent engagement software, integrated payment processing, technology, and services. The company supports over 30,000 preschools, daycare centers, after-school programs, camps, and related facilities with a broad product suite that serves the complex and unique demands of the childcare market. We help childcare centers focus their time on the children and families, not the back office administrative duties. In addition to Procare Desktop and Online, the Procare family of brands includes Tuition Express, KidReports, DayCare Works, and SchoolCare works.