Contract Processing and Billing Clerk at KPA

| Greater Boulder Area
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KPA (www.kpa.io) is a proven SaaS technology and services partner for corporate compliance and human resource professionals seeking opportunities to raise productivity, control expense, and mitigate financial and reputational risk via business process automation, improved safety and workplace compliance, and better HR practices. With KPA’s proven portfolio of end-to-end solutions and operational best practice clients can unlock opportunities to drive down costs, mitigate risk, and enhance the employee experience at a lower cost than clients can achieve internally.
Founded in 1986, KPA is owned by Providence Equity Partners, a top-tier private-equity company, and is focused on delivering SaaS solutions to the small and mid-size business (“SMB”) markets.
Position Description:
This position is responsible for assisting the Contract and Billing Lead with contract processing and billing operations for the company. This position is responsible for the proper preparation of accurate and timely bills to customers based on contract terms. This position will act as a resource for others in the approach, research and resolution of complex and/or escalated billing questions and discrepancies. This position requires attention to detail, ability to research complex issues and provide answers to teammates and customers.
Responsibilities:
· Process workload from Salesforce.com and respond to emails for team
· Review and process all executed contracts including
· Validate all data, including financial and non-financial, in signed agreements
· Ensure the accurate creation and maintenance of all customer agreement records in ERP
· Ensure timely entry of all required billing events related to new contracts
· Work cross functionally to ensure that all required information for management reporting is captured on all new contracts and related billing events
· Prepare and execute effective and timely preparation of monthly invoices, accurate monthly billing adjustments, and the handling of billing questions and discrepancies.
· Acts as a resource for other functions including credit & collections, customer service, and operations to answer questions and support on billing issues. Ensures the acceptable resolution of billing issues in a timely and effective manner, exercising judgment and discretion as appropriate.
· Performs other job-related duties as assigned.
 
Skills and Qualifications
· Salesforce.com experience preferred
· NetSuite experience preferred
· Billing experience preferred
 
 

As a growing company KPA values its employees by supporting them with a full benefits package including:
- Medical (both PPO and HSA plans available)
- Dental
- Vision
- Paid Time Off
- Parental Leave
- Holidays
- 401(k) match with immediate vesting
- Life Insurance
- Short and long term disability insurance
- FSA
-HSA matching

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • SqlLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • RedisDatabases

Location

The Lafayette Y, a coffee shop, brewpub, a variety of restaurants and childcare facilities are all within walking distance. Free Parking!
“I’ve Never Woken up and not Wanted to Come to Work”: How KPA Keeps People Inspired Every Day
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An Insider's view of KPA

What’s the vibe like in the office?

I have always loved going into the KPA HQ office. I love learning about all aspects of KPA through colleagues in other departments. With our office closed for COVID, we are still finding ways to collaborate and celebrate each other on a regular basis. It is through townhalls and virtual meetups. We need each other to get it done!

Meghan

Human Resources Specialist

How do you collaborate with other teams in the company?

The SDR team is at the center of outreach and client engagement in many cases. I personally love to collaborate with all teams when asked because in the end we all have the same vision. Stepping outside that comfy little box is the only way to successfully schedule appointments, create opportunities and close deals.

JoAnna

Sales Development Representative

What makes someone successful on your team?

Being in a client facing role, holding a professional & positive demeanor is crucial to one’s success. The ability to empathize with varying clients’ needs & changing communication styles are also essential. Most importantly though, is relationship building. It is our job to instill trust with our clients & once this happens, the rest is simple.

Matt

Senior Implementation Manager

How do your team's ideas influence the company's direction?

The Sales Development function at KPA is a trusted and well-respected voice. The team’s feedback helps drive enhancements to our sales process as well as how we develop as a company and serve our clients better. There’s a regular feedback loop where insights and learnings from the SDR team drive real enhancements to our messaging and direction.

Tyler

SDR Manager

What are KPA Perks + Benefits

Culture
Volunteer in local community
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 2 weeks of parental leave.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
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