Collections Specialist

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Description

Company: KPA (www.kpaonline.com)  provides a combination of SaaS compliance solutions and complementary recurring services, to drive a change in safety, environmental and workflow best practices.    

 

Since 1986 KPA has been refining the core values with which we work together as a team and with our clients.  Do you align with our core values of Integrity, Helpful, Excellence, Agile, Respectful, and Teamwork?  It is these core values that promote our success through both organic growth and integrating acquisitions.  This success and the growing demand for compliance solutions was validated through a 2018 investment by Providence Equity Partners, adding valuable experience in both the automotive and compliance software sectors and continuing to promote an entrepreneurial atmosphere at KPA.

 

Position Description: 

The responsibility of the KPA Collections Specialist will be focused on the company’s monthly collections, aged accounts collections, past due statements, calling past due clients and working with delivery and sales teams to address client issues. The Collections Specialist will optimize KPA’s accounts receivable, manage past due accounts, work with sales and operations teams on collections issues and support the other objectives of the finance team.  

  

 

Primary Responsibilities:

• Optimize the collections process with periodic collections statements and meetings with finance team.

• Make collections calls, send collection and invoice copies and email statements and invoices to past due clients. 

• Prints, reviews and maintains an aging report on a weekly basis

• Initiates, tracks, and maintains all records/files associated with collection activities for each account to include negotiated payment schedules, telephone call documentation, and collection letters

• Performs other related duties as assigned.

• Researches customer issues related to AR

 

Requirements

Education/Experience: 

High school diploma or general education degree (GED); and two to four years related experience and/or training; or equivalent combination of education and experience.

 

Knowledge, Skills and Other Abilities: 

• Oral and written communication skills

• Computer skills, including accounting software and Microsoft Office Suite. Intermediate ability in Excel.

• Time management

• Organizational skills

• Ability to work on several projects at once

• Attention to detail

• Professionalism

• Ability to adapt to ever changing work environment

 

 Position Details: 

• Reports to the Assistant Controller. 

• Full-time, exempt position.

• Based in KPA’s Lafayette, CO headquarters. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • Power BIAnalytics
    • BalsamiqDesign
    • CanvaDesign
    • FigmaDesign
    • MiroDesign
    • UXPinDesign
    • Aha!Management
    • AsanaManagement
    • Google DocsManagement
    • SmartsheetManagement
    • TrelloManagement
    • AzureManagement
    • VisioManagement
    • Chorus.AICRM
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • SalesLoftCRM
    • ZoomInfoLead Gen
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • SmartsheetProject Management

Location

Our headquarters is located in the CirclePoint Corporate Center in Westminster, right off US 36 between 104th and 112th. Minutes from the Westminster Promenade, a major entertainment and food hub.

An Insider's view of KPA

What's something quirky about your company?

We have such a diverse workforce! From the Sales team to QA Analysts; people who've spent their careers in auto dealerships to new Environmental Health and Safety graduates; from the steel industry in PA to compliance software in OK to auditors on both coasts and everywhere in between. I'm so pumped to work with so many different kinds of people!

Meghan

Human Resources Generalist

How do you collaborate with other teams in the company?

I love how enthusiastic other teams and departments are to work together. Everyone in the organization is willing to lend a helping hand whether it’s through a quick ping, email, or a video call. It’s energizing being at a company that feels like one big team!

Emma

Senior Financial Analyst

What makes someone successful on your team?

Being in a client facing role, holding a professional & positive demeanor is crucial to one’s success. The ability to empathize with varying clients’ needs & changing communication styles are also essential. Most importantly though, is relationship building. It is our job to instill trust with our clients & once this happens, the rest is simple.

Matt

Client Success Manager

What are KPA Perks + Benefits

KPA Benefits Overview

KPA strives to create a productive work environment by supporting employees and their families with competitive benefits.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Most of our roles have the flexibility to work remotely within a hybrid model.
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
KPA's DEI Group helps to create an inclusive environment for our diverse workforce by developing internal training and organizing events and initiatives within the community.
Hiring practices that promote diversity
KPA is careful to source diverse candidates and interviews fairly based on skills and aptitude. Our recruiting team contiunally collects and analyzes data to promote equity in our hiring practices.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
KPA has provided a place for employees to gather online to take live yoga, stretching, and meditation classes.
Mental health benefits
KPA's EAP and Teledoc programs are available to all employees are easy to use resources to support and promote mental health during the pandemic.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide 6 weeks of paid parental leave.
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Floating holidays
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
We offer $2000 annually for continuing education.
Online course subscriptions available
Customized development tracks
Paid industry certifications

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