Billing & AR Analyst 1

| Greater Denver Area
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Overview

The Accounts Receivable & Billing Specialist works with the Accounting Team to invoice clients and collect accounts receivable.  This role requires a positive and proactive attitude, strong organizational skills, and an ability to prioritize and multitask. The AR & Billing Specialist will need to maintain positive relationships with clients while billing & collecting. The AR Specialist is not a management position.  

Responsibilities

  • Oversee billing and A/R for an assigned pipeline of customers, handling all verbal and written communication directly with the customers
  • Research and analyze accounts prior to initiating contact, examine historical data, evaluate past collection efforts & billing practices
  • Perform invoicing on projects for assigned client pipeline
    • Monthly billing for hardware & services
    • Special billings
    • Credit memos
    • Review all transactions for accuracy
  • Work with Project Managers and Sales Reps to clarify billing requirements
  • Communicate regularly with the client to ensure that invoicing requirements are met & there are no outstanding issues
  • Determine most effective and economical means of collection for each account; apply standard due diligence practices to collect monies owed; compose correspondence requiring knowledge of procedures and practices in collections
  • Maintain files on all accounts, documenting special needs and processes for billing and receivables
  • Manage multiple systems to understand full account history & accurately bill and collect
  • Prepare account reconciliations to present to internal team and customer to resolve outstanding issues
  • Recommend accounts to be turned over to collection agencies or for litigation; prepares report of historical data to substantiate action to be taken
  • Troubleshoot systems related issues when they arise, present to managers and Business Intelligence
  • Maintain strong, positive relationships with clients regardless of current project status
  • Other duties or projects as assigned

Qualifications

Requirements for Success:

  • Strong communication skills, both written and verbal
  • Ability to conduct a large volume of phone calls as well as written communication
  • Ability to multitask and juggle competing priorities
  • Strong organizational skills required
  • Detail-oriented
  • Intermediate Excel
  • Familiarity with basic accounting principles a plus
  • Strong computer skills, comfortable working in cloud systems for a full workday

Helpful for Success:

  • Experience with Salesforce.com a plus
  • Experience with NetSuite OpenAir 
  • Collections experience a plus
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Location

Our office is in the trendy Golden Triangle area, steps away from museums, galleries, restaurants, cafes, bars, and public transportation.

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