About Us: We started with a simple philosophy and a big idea: offer everyone a better and healthier alternative to tap water and confront the plastic water bottle epidemic head on by putting an end to single use plastic water bottles. Five years later, we’ve saved over 100 million single use plastic water bottles with FloWater Refill Stations and are on track to save one billion bottles by the year 2022. We offer a market-proven solution with a great-tasting water beverage that is 7x purified with a coconut carbon filter + increased alkalinity + oxygenation + electrolytes, chilled to a refreshing 42 degrees and dispensed into any refillable container. The result is a superior tasting and premium performance water that is far better than anything you can buy in a bottle—with zero waste. Loved by some of the world’s best companies and biggest brands, along with a recent growth investment of $15 million from a world-leading institutional investor, we’re quickly in our next phase of bringing FloWater to the rest of the U.S. and ultimately the world.

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Accounts Receivable Mission & Outcomes: Takes ownership of the AR, ensures accuracy and integrity of the balances, strengthens internal controls and facilitates timely collection, thereby meeting the key metrics of the AR balances and protecting the value of the company’s assets.

Great Candidates: Will have over 3 years of collection’s experience, having demonstrated an ability to do so with great success and expediency. Some key requirements: an obsessive-level of detail orientation to tracking balances, relentless collection effort (i.e. persistent professional pestering), an urgency and assertiveness to meet and beat assigned metric goals.

Responsibilities and Role:

Primary Responsibilities:

• Work AR Accounts – Call and/or email customer about outstanding amounts for assigned markets
• Follow-up on aging AR items
• Develop and analyze data and performance metrics to reflect status outstanding customer receivables
• Develop methodology for analyzing, booking and minimizing allowance for doubtful accounts

Secondary Responsibilities:

• Research/Resolve Customer discrepancies – Work with necessary individuals, department leaders, etc. to resolve customer issues for non-payment
• Process all payments on account, checks, credit cards, ACH/Wires
• Ensure payments are applied accurately and on the correct account/invoice. Process all credit card payments. Apply all credits/account adjustments
• Produce AR Reports for Controller on a regular basis
• Provide all backup to third party collections company on accounts sent over 
• Work with customers and internal departments to resolve unapplied cash payments
• Work with internal teams to resolve unidentified cash receipts
• Create and upload invoices, debit memos, credit memos, and refund requests as directed by management team and in accordance with departmental procedures
• Maintain open, positive, cordial, team-oriented lines of communication with managers, coworkers and business associates
• Adhere to department policies and procedures
• Anticipate customer (internal and external) needs and foster excellent customer service
• Special projects as assigned
• Other duties as assigned

Candidate Competencies:

• 3+ years in Accounts Receivable position
• Bachelor’s Degree in Accounting preferred
• Ability and willingness to make a high volume of phone calls with customers to follow up on delinquent accounts
• Ability to be forceful and direct while maintaining a professional and cordial demeanor to maintain customer relationships
• Knowledge of General Ledger (debits/credits)
• Proficiency in Microsoft Excel, Word, is required
• Excellent customer service skills
• Ability to work with system processes and ability to successfully research and resolve issues, both from a system and accounting perspective
• Demonstrate a commitment to quality
• Demonstrated ability to work individually and in a team environment
• Outstanding attention to detail and excellent time management skills. This position requires mastery of a large amount of detail and multi-tasking skills
• Ability to work under pressure to meet deadlines in a fast-paced office environment
• Ability to maintain confidentiality
• Ability to work overtime as necessary
• Well versed in Microsoft Office products, specifically Excel
• QuickBooks experience preferred, Chargeover.com experience a plus
• Outstanding written, verbal, and analytical skills

 Compensation: This is a full-time, salaried position with competitive compensation, comprehensive benefits package (medical, dental, vision, F.S.A, 401k), Stock Options, and Paid Time Off.