Accounts Receivable Specialist
Hotel Engine is the world’s largest Lodging Performance Network, established to create a richer, more rewarding business travel experience by connecting a global network of businesses and lodging partners. Our innovative travel-tech company is on an incredible growth trajectory and will continue to build on our strong foundations by bringing our customer obsession, data-driven problem-solving, and bias for action into every decision we make.
In December of 2021, we closed our series B funding round with a $1.3 billion valuation, and that’s just the beginning. We expect 2022 to be our best year yet.
Working hard behind the scenes building and supporting our platform are exceptional people–from our large engineering and product teams to our fast-growing sales, supplier, and member support orgs, to our data, marketing, and operations teams.
We value our individuality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! We’re focused on finding the right people who are energized by our culture, with diverse experiences and backgrounds that will help us unlock our full potential. Complacency doesn’t live here. We’ve built a team of world-class people who really want to work with other world-class people. Click here to view our DNA, and if you like what you see, please, read on!
Summary/Objective:
We are looking for an outstanding Accounts Receivable Specialist to join our growing team! The Accounts Receivable Specialist will possess the ability to work in a fast-paced environment and have strong attention to detail while managing a large collections portfolio. While working under specific timelines and guidelines, the Accounts Receivable Specialist will need to have a positive attitude and the mindset to evaluate and improve processes and procedures to benefit not only Accounting, but also the effect on our LPN partners.
Essential Functions:
- Consistent diligence of collecting commissions from properties with excellent follow-up to open issues.
- Daily processing and posting of commissions checks, ACH/EFT, and credit card transactions in an accurate and efficient manner.
- Process office mail periodically; sort, scan, and distribute mail as appropriate; deposit checks via remote deposit.
- Prepare bank deposit transactions in NetSuite.
- Liaise with properties and their payment processors (Onyx, TACS, etc.) to streamline collection.
- Investigate and resolve all transaction questions – credits, short payments, unapplied cash.
- Accurately apply commission payments to outstanding invoices per the remittances received. In the event of a remittance that is
- not received; must be able to contact property to request further documentation.
- Create and send invoices to properties to collect commissionable rate agreement commissions.
- Continuously evaluate current processes and recommend improvements to streamline collections and gain efficiencies.
- Manage competing priorities.
- Special projects/duties as assigned.
Required Education & Experience:
- 1-2 years collections, cash application, and/or accounts receivable experience required.
- Organized with excellent attention to detail and dedication to accuracy.
- Strong professional communication skills, both verbal and written.
- Excellent customer service and problem-solving skills.
- Professional experience in B2B collections with high volume accounts and/or hotel commissions experience strongly preferred.
- Strong user of Excel (xlookups, pivot tables, etc.); proficient in Microsoft Office applications
- NetSuite and/or SalesForce experience is a major plus..
Cash compensation:
- The base hourly rate for this role is $22.00 - $27.00/hour. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.
Remote Opportunities:
- This role is eligible for remote work within the U.S.
Hotel Engine Total Rewards Philosophy | We recognize that there is more to work than day-to-day responsibilities. Hotel Engine has been recognized on Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for our positive culture and robust growth opportunities.
As a company, we’re also dedicated to giving back to our greater community, and have comprehensive corporate social responsibility programs supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:
- Competitive base salaries
- Annual performance bonuses
- Stock options for all associates + performance-based stock options
- Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance
- 401(k) plan with a match program
- Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit
- Paid parental leave and family medical leave
- Hotel discounts through our exclusive platform
- The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.