Accounts Receivable Analyst

| Greater Denver Area | Hybrid
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As an Accounts Receivable Analyst Wowza Media Systems, you will assist in the customer invoicing and cash receipts (Quote to cash) process while collaborating with our Accounting, Sales, and Customer Success teams. You will be tasked with continuously improving the process and building scalability as well as providing analytical AR insights and reporting.
What you will be doing:
Process customer invoices accurately and timely
Proactively research and resolve billing issues, chargeback requests, and other similar questions
Assist in applying cash receipts/ credit memos to outstanding invoices when necessary and reconcile to the accounting system
Lead the termination and reactivation process
Actively pursue delinquent customer accounts
Define, track and provide KPI metrics relating to customer billing and account balances to support achievement of budget targets and other performance drivers
Assist in weekly AR rollfoward, being able to point out fluctuations in balances and speak to key drivers of increase and decreases
Prepare monthly reserve analysis as part of month end close processes
Manage "at risk" account list on a weekly basis, reporting on bad debt
Prepare monthly AR analysis including DSO, insights into terminations and reactivations
Streamline, automate, and instill best practices in billing and cash receipts process by proposing solutions for these processes to help drive adoption
Mange the threshold billing procedures and escalate as needed to mitigate exposure risk
Skilled at following established priorities; able to evaluate and respond to new situations which require immediate attention
Prepare, record, and file documentation to substantiate account balances
Other duties and projects as needed
*Not fully remote, will be expected to observe a hybrid remote/office schedule.
What we are looking for:
2-4 years of accounting and/or billing experience
Experience with Zuora billing software
Bachelor's degree in accounting, finance or related business administration preferred
Strong customer service, data entry, and analytical skills
Ability to adapt to changing processes and to identify areas of process improvement
Capability to perform multiple tasks with changing priorities and to follow through to completion on all assignments
Proficient with software applications (Word, Excel, PowerPoint) including the use of VLookup Pivot Tables, and other Excel functions as well as ambition to learn internal systems
Enjoys working in a collaborative environment and building something special
Compensation and Benefits
Salary: $50,000 - $65,000
Bonus Eligible
Wowza offers a comprehensive benefits package which includes the following:
Medical, Dental, and Vision insurance available 1st day of employment
Generous Paid Time Off
401(k) with strong company match
Dependent Care Flexible Spending Account
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Parental Leave
Short-Term and Long-Term Disability
Training & Development
Employee Assistance Program (EAP)
The base salary range represents the anticipated low and high end of our salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, and competencies. The salary is one component of our total compensation package for employees.
Who We Are:
Wowza Media Systems is a Colorado-based, globally known leader providing video and media streaming software solutions to customers for whom video is mission critical but not a core competency. Wowza's software enables its customers to deliver high fidelity video streams from (m)any sources to (m)any destinations, with low latency, reliable at large scale. Wowza's solutions are implemented across video platforms, gaming, fitness, auction and commerce, education and government applications. The Company is backed by private equity firm Clearhaven Partners.
Why Work for Wowza:
Wowza's team works to connect the larger community with our passion for tech. From live-streaming graduation ceremonies for local high schools to participating in events like SheTech, employees are able to cultivate the same creative energy that first brought the company to life. Employees are encouraged to take ownership of their role with limited oversight - and coworkers are happy to help one another out.
Wowza Media Systems is an equal opportunity employer, committed to creating a diverse and inclusive environment for all people to thrive in.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ElixirLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • ExpressionEngineCMS
    • HubSpotCRM
    • SalesforceCRM
    • SurveyMonkey Email
    • SlackCollaboration
    • ZoomCollaboration

Location

Our new office is located directly in heart of BelMar with tons of great amenities in the office as well as right outside the door in the Belmar complex! Steps away from many bars, restaurants, fitness studios and various shops tailored to a variety of needs!

An Insider's view of Wowza

How would you describe the company’s work-life balance?

Work life balance at Wowza is encouraged and appreciated! We have had discussions around how to take both mental and physical health breaks during the day. Wowza supports varying daily schedules and our unlimited PTO policy also allows employees to take time they need. I love working at Wowza because I am able to live a happy life at work and home

Elizabeth Koehler

Director, Security and Compliance

How do you collaborate with other teams in the company?

As Community Manager, it’s critical I communicate daily with several other teams to provide feedback from our customers. Several times a day, I will slack or have zoom video chats to share information and ideas with members from other Wowza teams like engineering, billing or sales to get answers I need for our Wowza customers around the globe.

Rose Power

Senior Community Manager

How does the company support your career growth?

Wowza empowers us, as employees, and as individuals, to use our skills and abilities to achieve Career Goals. They encourage, listen, observe, and understand us and our potential, as well as coach and assist in our development. I have personally experienced an amazing team of leaders and co-workers who have helped me grow.

Holly Swink

Customer Success Manager

What unique initiatives do you have that encourage innovation?

We have an ability or environment where we generate a lot of ideas and very few of those ideas actually work. I believe you have to fail enough times to understand how to succeed.

Matt Rossi

Sr. Director Business Operations

What are some things you learned at the company?

I learn something new every day at Wowza. The creativity of our clients enables us to develop end-to-end solutions in innovative ways. We harness their vision by delivering superior service and unmatched technology. Empowering my customers’ commercial opportunities is the most rewarding aspect of my role.

Kristen Calton

Enterprise Account Executive

What are Wowza Perks + Benefits

Wowza Benefits Overview

Wowza’s team works to connect the larger community with our passion for tech. From live-streaming graduation ceremonies for local schools to helping parents monitor their children in the NICU, employees can cultivate the same creative energy that first brought the company to life. We have a brand-new company headquarters office as well as remote employees across the US and around the globe. Our Denver-area employees work in a flexible-hybrid environment allowing for flexibility and work-life balance tailored to each individual Wowzan.

Medical, Dental, and Vision insurance available 1st day of employment

Generous Paid Time Off

401(k) with strong company match

Dependent Care Flexible Spending Account

Employer Paid Basic Life Insurance and AD&D

Voluntary Life Insurance (Employee/Spouse/Child)

Parental Leave

Short-Term and Long-Term Disability

Training & Development

Employee Assistance Program (EAP)

We also do great team picnics and other events to keep our employees connected. Wowza is committed to creating a diverse and inclusive environment for all people to thrive in. Wowza has an awesome culture with some really fun people solving challenging problems for our customers!

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Nationwide pet insurance to help Wowza's fury employees stay well!
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Wowza offers full-time employees with five years of continued service the opportunity to take a four-week paid sabbatical.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees get free lunch on Friday and tons of snack and drinks.
Company-sponsored happy hours
Onsite office parking
Free parking!
Pet friendly
Wowza's pet policy is dog friendly daily.
Relocation assistance
Fitness stipend
Take advantage of the discounted rates at select Belmar fitness studios
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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