Accounts Receivable Specialist II

| Greater Boulder Area | Hybrid
Sorry, this job was removed at 12:20 p.m. (MST) on Tuesday, June 25, 2019
Find out who's hiring remotely in Greater Boulder Area.
See all Remote Finance jobs in Greater Boulder Area
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Description

 

The Accounts Receivable Specialist is primarily responsible for all collection efforts for assigned accounts. Other responsibilities include applying payments, researching payment issues, answering incoming calls, providing invoices to customers, working with sales, and use of Salesforce and Microsoft NAV in daily activities. 

Principle duties and responsibilities:

  • The duties of a Collections Specialist include weekly collection calls/correspondence and updating of past due customer accounts with collection activities
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
  • Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments
  • Responsible for monitoring and maintaining assigned accounts (Customer calls, account adjustments, small balance write off, customer reconciliations, customer statements and processing credit memos)
  • Accountable for reducing delinquency for assigned accounts
  • Enlist the efforts of sales and management when necessary to accelerate the collection process.
  • Must communicate and follow up effectively with sales team regarding customer accounts on a timely basis
  • Responsible for depositing all checks received in our corporate office
  • Responsible for all cash applications
  • Responsible for assistance in the US cash reconciliation with the GL team on a monthly basis
  • Weekly reporting on collections to Manager
  • Identifying potential credits and processing credit requests when necessary
  • Draft, send and track disruption of service notifications
  • Prepare and send other notices to customers as required
  • Participate in team planning meetings
  • Establish and maintain effective and cooperative working relationships with customers and sales
  • Meet defined team goals and activity metrics
  • Provide excellent and considerate customer service to customers and sales personnel
  • Must be able to work overtime at month end, quarter end, and year end
  • Perform other assigned tasks and duties necessary

Required Skills:

  • Knowledge of Billing and Collections procedures
  • Enthusiasm to be a team player and assist others when necessary
  • Ability to escalate out of the ordinary problems and assist in resolution
  • Strong attention to detail and must be goal oriented
  • Commitment to excellent customer service
  • Excellent written and verbal communication abilities
  • Ability to prioritize and manage multiple responsibilities
  • MS Excel, Word and Outlook

Preferred Qualifications:

  • Experience with Salesforce and Microsoft NAV
  • 2-4 years corporate business to business collections experience

Disclaimer

GHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Read Full Job Description
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TheanoFrameworks
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • JIRAManagement
    • SitecoreCMS
    • WordpressCMS
    • DocuSignCRM
    • SalesforceCRM
    • MarketoLead Gen
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • SmartsheetProject Management

Location

GHX is based in Louisville, CO and our office boasts a fitness center overlooking breathtaking Davidson Mesa open space and the Front Range Mountains!

An Insider's view of GHX

What are some social events your company does?

One of our goals at GHX is to weave Wellness, Philanthropy, Events, and Culture into the DNA of the employee experience. Some of our most notable social events are the Summer BBQ, Turkey Trot and Holiday Party. Our colleagues from around the country are also included in fun ways virtually, such as themed trivia happy hours and fitness challenges.

Rachel Stoops

HR Specialist

What projects are you most excited about?

Some of my favorite projects thus far have been revamping the onboarding process. I have the pleasure of welcoming new employees every Monday morning, which is very energizing. Throughout this I realized how much GHX cares about their employees and the new hire experience.

Cassie Asare

Onboarding Specialist

How has your career grown since starting at the company?

I started at GHX in 2001 as an admin assistant. Since then, I have worked as an HR Generalist, HRBP, Scrum Master, Project Manager, Program Manager, PMO Manager, Tech Business Operations Manager, before taking my current role as an M&A Program Manager. GHX has always been very supportive of me, providing so many opportunities to stretch myself.

Jennifer Hagaman

M&A Program Manager

What does your typical day look like?

I've loved my job at GHX since I started in 2003. I describe my job as coming to work and putting a puzzle together every day. Solving data problems for our customers, both internal and external, has been my honor, and it's always fun!

Charlie Brown

Manager, Business Intelligence

What are GHX Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Nationwide pet insurance benefit reimburses up to 70% of veterinary services and provides 24/7 access to veterinary services via the Vet Line.
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

GHX prioritizes our employees and their wellbeing through various offerings. GHX has a compensation philosophy that commits to equity and market competitive pay. Our workplace promotes flexibility to allow our employees to bring their whole self to work.

More Jobs at GHX

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about GHXFind similar jobs like this