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Accounts Receivable Specialist II

| Greater Boulder Area



The Accounts Receivable Specialist is primarily responsible for all collection efforts for assigned accounts. Other responsibilities include applying payments, researching payment issues, answering incoming calls, providing invoices to customers, working with sales, and use of Salesforce and Microsoft NAV in daily activities. 

Principle duties and responsibilities:

  • The duties of a Collections Specialist include weekly collection calls/correspondence and updating of past due customer accounts with collection activities
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
  • Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments
  • Responsible for monitoring and maintaining assigned accounts (Customer calls, account adjustments, small balance write off, customer reconciliations, customer statements and processing credit memos)
  • Accountable for reducing delinquency for assigned accounts
  • Enlist the efforts of sales and management when necessary to accelerate the collection process.
  • Must communicate and follow up effectively with sales team regarding customer accounts on a timely basis
  • Responsible for depositing all checks received in our corporate office
  • Responsible for all cash applications
  • Responsible for assistance in the US cash reconciliation with the GL team on a monthly basis
  • Weekly reporting on collections to Manager
  • Identifying potential credits and processing credit requests when necessary
  • Draft, send and track disruption of service notifications
  • Prepare and send other notices to customers as required
  • Participate in team planning meetings
  • Establish and maintain effective and cooperative working relationships with customers and sales
  • Meet defined team goals and activity metrics
  • Provide excellent and considerate customer service to customers and sales personnel
  • Must be able to work overtime at month end, quarter end, and year end
  • Perform other assigned tasks and duties necessary

Required Skills:

  • Knowledge of Billing and Collections procedures
  • Enthusiasm to be a team player and assist others when necessary
  • Ability to escalate out of the ordinary problems and assist in resolution
  • Strong attention to detail and must be goal oriented
  • Commitment to excellent customer service
  • Excellent written and verbal communication abilities
  • Ability to prioritize and manage multiple responsibilities
  • MS Excel, Word and Outlook

Preferred Qualifications:

  • Experience with Salesforce and Microsoft NAV
  • 2-4 years corporate business to business collections experience


GHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

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Technology we use

  • Engineering
    • C#Languages
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    • SqlLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
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    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases


GHX is based in Louisville, CO and our office boasts a fitness center overlooking breathtaking Davidson Mesa open space and the Front Range Mountains!

What are GHX Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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