Rachio is a mission-based startup in downtown Denver that is focused on changing the way people engage with and think about water. Over the past four years, Rachio has established itself as the leader in smart home water, using residential irrigation as the key entry point. We’re looking for a team member who is passionate about our mission, will establish herself/himself as a resource with a solid understanding of our business and industry, and has the desire and ability to grow within the organization.
This is a hybrid accounting / operations role, in which you’ll be key to supporting the Controller in carrying out the responsibilities of the Finance Department as well as handling order processing and related functions for the Operations Department. You’ll work with employees, customers, and vendors to learn the business. There is an opportunity to transition over time into either a full-time accounting/bookkeeping role or a full-time operations-focused role, depending on your desired career path.
Responsibilities
Ensure timely, accurate, and compliant coding and processing of invoices for on-time payments; as well as, ensuring prompt billing, collections and cash applications
Act as the primary contact for order processing, order processing vendors, integration vendors, and 3PL
Work to resolve order exceptions with Customer Success team, shipping carriers, and 3PL
Partner with department managers to ensure that our customers are well served by the company, be it order processing, shipping, logistics or reverse logistics
Reconcile customer accounts and resolve customer disputes as a liaison between the customer and finance
Organization and reconciliation of company credit card reports through Expensify, flagging policy violations and working with department leads to gather missing documentation
Email and phone communications with vendors and customers
Process improvement projects, including technology implementations and procedure documentation, to ensure high quality work is accomplished in the most efficient way
Work with customers to collect past due balances to minimize accounts receivable outstanding
Prepare monthly/quarterly and annual sales tax returns
Prepare annual 1099’s
Proactively and dependably lead and make decisions
Assist operations department in office management duties
Complete other projects as necessary
Qualifications
1+ years of general bookkeeping experience including Accounts Receivable, Accounts Payable, and familiarity with account reconciliation, general ledger, and various accounting functions
Strong attention to detail to ensure minimal error rate
Documented success working with customers and executing programs
Excellent communication skills/team player
Strong organizational skills that drive fast & efficient execution
Analytical and problem solving skills
Strong organization skills and the ability to effectively adapt to changing priorities and circumstances
Desired Experience
Degree in accounting or business administration
General ledger and Excel experience and skills
NetSuite, Bill.com, Shipping logistics software experience preferred
Self-directed, resourceful and desire to improve job effectiveness
1099 reporting experience
Sales tax return experience
Compensation
Salary based on experience with incentives
Equity via stock options
Benefits
Great location in the heart of Downtown Denver
Employee Paid Medical & Dental Insurance, 50% spouse paid
401(k) Employee Retirement Savings Account
Paid Holidays & Unlimited Vacation