Experience Designer

| Denver

We are looking for a sharp, personable, technically-savvy designer who’s passionate
about improving the tools, processes, and systems that comprise the world around them.
The UX Team has been a key player in Vertafore’s software development lifecycle for several
years, and now the company is empowering the team to have greater influence. As a UX
Designer, you will be part of a highly visible and growing team that will see its solutions
built and delivered at a regular cadence.

Who We Are
At Vertafore, we value diverse perspectives, perpetual learning, and continuous
improvement. Each day we bring an open mind, a willingness to give and receive feedback,
and a dedication to creating quality user experiences.
Our Product Development teams solve problems with a strong customer focus and
collaborate in an open, inquisitive, and positive manner. As creative technologists, we see
the beauty of humanity in each other and therefore show respect for ourselves and those
around us. This allows us to show up for our team and take risks, knowing it’s okay to fail.
We regularly engage in coaching, mentoring, agile ceremonies (like retrospectives), and fun
team activities. We define problems based on user needs, not based on technological
capabilities. We endeavor to do things in new ways that add value to our world.
All of these factors create a Product Development environment that is fun, collaborative, and
innovative. This is highlighted by our quality delivery, happy customers, and diverse, highly
empowered team with career mobility.
Come join us and be part of the action!

What You’ll Do
The Experience Designer will be an influential contributor in improving the workflows and
overall user experience of hundreds of thousands of insurance software users—both providers and consumers. This person will partner with Lead UX Designers, Product
Managers, and Software Engineers to identify and validate real design problems as well as
devise and validate useful, usable, feasible, and effective design solutions.
The successful candidate will
• Collaborate with multiple team members to create smart designs for complex
projects
• Build amicable, productive, and trusting relationships with partner teams
• Follow UX best practices for designing enterprise desktop, web, and mobile
applications
• Regularly listen to Vertafore users in order to understand how they think and work.
• Facilitate product definition discussions with Product Managers and Product Owners
• Regularly participate in—and sometimes lead—design studios, design critiques and
other design ideation activities; provide constructive feedback based on design
principles, patterns and standards
• Translate UX Research findings and recommendations into design direction that will
not only be meaningful for Vertafore customers but also mesh with the product
roadmap
• Devise valuable and viable solutions for Vertafore users, provide solid reasoning for
their design decisions, and clearly document their designs so that they can be wellimplemented
• Create well-considered UX designs (task flows, annotated wireframes, user flows,
journey maps, etc.) that adhere to user stories and conditions of acceptance
• Balance passion for their craft with a dedication to on-time, on-target delivery of
quality UX and UI designs
• Improve and contribute to Vertafore Design Standards & Guidelines as well as
Vertafore’s emerging UI Framework
• Advocate for users first, and filter product features through the lens of “What is best
for customers and users?”

This position will be based in Vertafore’s downtown Denver office. Local candidates within
reasonable commuting distance preferred.

Vertafore is an EOE employer and strongly supports equal employment opportunity for all
applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin,
ancestry, citizenship, age, marital status, physical disability, mental disability, medical
condition, sexual orientation, genetic information, or any other characteristic protected by
state or federal law equal employment. Minority candidates encouraged to apply.
Hiring team will not respond to inquiries from third-party recruiting agencies.

Skills & Requirements

What we’re looking for in an Experience Designer
• You’re a self-starter and an effective communicator who asks a lot of smart
questions.
• You have a good grasp of the theories, concepts, principles, and patterns of usercentered
design, interaction design, and information architecture which you have
applied in a variety of ways.
• You are able to lead or contribute to 2 projects (at various stages) concurrently, meet
deadlines, and adapt quickly to changing priorities in a fast-paced agile environment.
• You take a goal-centered approach to your UX practice.
• You can translate UX Research into personas and other conceptual models.
• You can sketch and wireframe like the wind.
• You value rapid prototyping as a design method and are fluent in both paper and
digital prototyping.
• You create well-considered UX designs (task flows, annotated wireframes, user flows,
etc.) grounded in user research findings and based on user stories and conditions of
acceptance.
• You are competent facilitating and supporting group design and strategy sessions
with various team members.
• You can have an intelligent conversation with a product manager about UX and
feature prioritization.
• You can have an intelligent conversation with a software engineer about trade-offs
between UX value and technical level of effort.
• You are competent leading well-framed usability testing: planning, recruiting, leading,
analyzing results, making design recommendations, and communicating findings &
recommendations
• You are competent supporting generative user research efforts as needed:
stakeholder interviews, user discovery interviews, card sorts, etc.
• You have a good grasp of web and mobile standards and best practices including
content-first, mobile-first, responsive design, and accessibility.

Who You Are
• You have 3–5 years of professional experience in the creative field, software industry,
or a related field including at least 2 years doing UX or interaction design.
• You have a compelling portfolio of UX research and design work that showcases
your problem framing, research, problem solving, and visualization skills.
• You’ve designed B2B and/or B2C products and services across devices or at a
platform level.
• You demonstrate strong oral and written communication skills, including presentation
skills and an ability to persuasively articulate design rationale.
• You are adaptable and thrive in a fast-paced environment.
• You can easily move between considering the forest and paying attention to the
trees.
• You know how to adapt design methods for the context of each projects.
• Your working style demonstrates respect, initiative, ownership, transparency, and
accountability.
• You have proficiency in Adobe Creative Cloud, Axure RP, Sketch, and similar design
tools.
• You have a strong knack for learning new tools.
• You have a working knowledge of the modern web stack: HTML5, CSS3, and
Javascript fundamentals.
• You have a bachelor’s degree in design, HCI, social science, or a related field.
Nice-to-haves:
• You have experience with content strategy or data-driven design.
• You have a master’s degree in design, HCI, social science, or a related field.

Read Full Job Description

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.
999 18th Street, Denver, CO 80202

Perks of working here

401(K) Matching
401(K)
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Dental
Generous PTO
Happy Hours
Health Benefits
Recreational Clubs
Tuition Reimbursement
Vision
Volunteering Opportunities
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