Web Production Assistant Manager
Web Production Assistant Manager, Denver / Remote
Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and the global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Forbes, and Refinery29, among many other media outlets. We are a group of dedicated team members with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry.
We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse!
Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.
Position Overview:
We are seeking a bright, motivated Web Production Assistant Manager with excellent attention to detail to join our Marketing and E-Commerce Department. In this role, you will lead a team to achieve E-Commerce product goals for product launches, continuous improvements and product-related projects. This team is dedicated to cultivating a joyful and luxurious consumer brand, with an emphasis on an exceptional user experience.
Key responsibilities include:
- Execute product content updates and projects on our e-commerce site, including pricing updates and product uploads.
- Partner with cross functional teams, including design, to ensure projects are seamlessly executed and improve our overall digital consumer experience.
- Work closely with development team to write requirements and oversee the QA and implementation of content and functional improvements of the digital experience.
- Manage and maintain quarterly e-commerce production audit calendar, ensuring team goals and deadlines are consistently met.
- Work cross-functionally to improve e-commerce production workflows and drive forward process efficiencies as the team and product volume scales.
- Manage e-commerce product production workflows to drive better efficiently from product procurement to photography to website uploads.
- Ensure a consistent and seamless digital experience.
- Allocate projects and tasks to ensure deadlines are met in a fast-paced, high-growth environment.
- Coach and develop a small, growing team as a hands-on manager.
Specific qualifications include:
- 3+ years’ experience in online production, preferably in consumer-focused websites
- Demonstrated experience leading teams to exceed goals and expectations.
- Online production interest, and preferably experience, in consumer-focused websites
- Keen design eye, with the ability to adhere to luxury brand guidelines
- Exceptional attention to detail
- Ability to execute on projects as a hands-on individual contributor and leader
- Excellent written and verbal communications
- Highly organized with focus on owning a project through all stages of execution
- Computer skills, including Microsoft Excel and experience with CMS and ERP systems
- Ability to think critically and adapt quickly in a flexible environment
- Entrepreneurial attitude/self-starter
- Interest in socially and environmentally responsible organizations and products
- BA degree or equivalent
Colorado Candidates: The targeted budget for this position is $75-80k. This compensation budget range may be adjusted at any time at the discretion of the company.
Brilliant Earth offers a competitive, robust benefits package. As a full-time Brilliant Earth employee, you can choose to enroll in medical, dental and vision insurance plans, 401(k) plan with matching contribution, and commuter benefits. We offer paid parental leave, an open PTO policy, and an employee discount on our products. Employees of Brilliant Earth have access to an Employee Assistance Program which includes mental health counseling, and can participate in regular wellness events led by the culture team.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.