Duda, Inc.
Duda is the leading web design platform for all companies that offer web design services.
Louisville, CO
Hybrid

Technical Sales Engineer

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Sales Engineers play a major role in Duda's sales organization and are critical to deal success. Working side-by-side with sales, the SE is responsible for presenting the Duda product in the most relevant and best light to prospects and customers to invoke confidence in the technology and integration capabilities of the platform. Duda customers share common use cases, but rarely share the exact same implementation path or business needs. The SE will listen to the business needs of a prospect and map those to specific capabilities of the Duda platform. In doing so, the SE becomes a trusted technical advisor for the prospect during their evaluation phase of Duda and ensures they are on the best integration path.

RESPONSIBILTIES

Working with Prospects/Customers

  • Own the technical sales process to help demonstrate the best way to use the Duda platform to achieve (and often exceed) their goals
  • Gain prospect confidence with excellent communication and presentations 
  • Adopt a “Listen first” approach to forming a deeper understanding of business needs and the problems prospects are trying to solve
  • Ask probing questions to fully understand the business needs of prospects and discover the best possible solution for their success
  • Willingly push back on customers when it is in their best interest; be comfortable with difficult conversations
  • Support partners drive toward customer acceptance of the technical proposal, leading to a commercial proposal and eventual commercial agreement.
  • Build and present customized demos of the Duda platform providing the most relevant illustration for a prospect

Working Internally

  • Take full responsibility for the technical aspects of the sales cycle. 
  • Work with the sales representative to drive any discovery into the prospect’s business needs. 
  • Own the technical handoff of a new customer to the Account Management and Implementation team. 
  • Identify the difference between a one-off product enhancement for a single prospect versus an enhancement that benefits multiple partners. Work with Product on the prioritization of these enhancements backing up each enhancement request with data
  • Educate other members of the organization on technical uses of the Duda platform

Other

  • Identify gaps in technical documentation. Provide first drafts for any new technical documentation to help further the success of prospects and their integrations

QUALIFICATIONS AND SKILLS

  • Experience serving in the capacity of a Technical Sales Engineer, Solution Architect and/or Pre-Sales Engineer for a SaaS company or equivalent experience in a customer/partner facing role
  • Experience with website development technologies such as HTML/CSS, Javascript, Frontend Frameworks, JSON, Lighthouse, PageSpeed, HTTPS, DNS, SEO
  • Experience building with REST APIs
  • Hands-on, high-energy, passionate and creative problem solver with know how to get things done and ability to lead others to success
  • Experience presenting and delivering technical pitches both remotely and on-site
  • Passion for keeping up with the latest trends in frontend development and website development a plus (ex. JS frameworks, SEO Schema, GraphQL, CraftCMS, etc…)
  • Ability to travel as required
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What are Duda, Inc. Perks + Benefits

Duda, Inc. Benefits Overview

We are an agile, creative team who are supportive of each other and like to have fun while working hard. Whether it’s conquering 14ers, having a pint at a local brewery after work, or going for bike rides, we are always looking to explore fun new activities together. Duda offers top-tier health benefits, 401k, company stock options, tons of snacks and drinks, on-site lunches, an education reimbursement fund, unlimited PTO/vacation, and work-from-home days.

Culture
Volunteer in local community
Duda is involved in many community activities, from hosting and sponsoring a youth leadership and entrepreneurship program to local volunteering food banks, elderly people and professional meetups.
Partners with nonprofits
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Mandated unconscious bias training
Hiring practices that promote diversity
Duda's People Team ensures that hiring procedures are free from biases related to a candidate's age, race, gender, religion, sexual orientation, and other personal characteristics.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Duda offers a dental plan with a wide network and orthodontia coverage.
Vision insurance
Duda’s vision plan is free of cost for employees and low cost for added dependents. It includes a wide network for coverage.
Health insurance
Duda offers a variety of health insurance options, including a PPO, HMO and a High Deductible HSA plan.
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
New parents receive a total of 16 weeks of paid leave (12 at full pay and an additional 4 at 60%). Family time is super important to us.
Family medical leave
Need time to care for a family member, we have you covered with our Family Leave coverage.
Company sponsored family events
We regularly host events where employees are welcome to bring their partners and kiddos, from company picnics (Duda style) to baseball outings and everything in between!
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Employees can take paid time away to rest up and recover when they are sick, we've got your back.
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Duda provides catered lunches Tuesday through Thursday. Light breakfast also included!
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
We love furry friends! Our office is dog friendly, so bring Fido with you when you come to work!
Professional Development Benefits
Lunch and learns
Promote from within
Continuing education stipend
We support you continuing to learn! We provide an annual education reimbursement stipend of up to $500 for you to use in pursuit of your continued learning.
Online course subscriptions available

Additional Perks + Benefits

We are an agile, creative team of individuals who are supportive of each other and like to have fun while working hard. Whether it’s conquering 14ers, sharing a pint at a local brewery after work, or going for a bike ride, we are always looking to add whatever fun you’d like to bring to the table as well. Duda also offers top-tier health benefits, 401k, plenty of snacks and drinks, on-site lunches, an education reimbursement fund, unlimited PTO/vacation, and a hybrid schedule.

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