Technical Project Manager at Zayo
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Successful candidate will join the Lit Services Technology team providing project management support of all lit service migrations and network optimizations across Zayo’s Global network. PM will oversee projects related to Metro, Regional, and Long Haul DWDM, Ethernet, and IP systems and be responsible for overall project management of this team’s delivery, emphasis on end-to-end milestone management, budget tracking, reporting, identification and resolution of issues ensuring on time, on budget and on value completion of assigned projects. An effective PM will work closely with internal teams, vendors, and customers. PM will be able to track and report real-time updates, and have a close working knowledge of assigned projects. In addition, the role will require expertise in defining, measuring, and reporting on key project performance metrics with focus on improving visibility into migration performance. Position requires technical aptitude and an ability to understand OSP and ISP (if required) project dependencies in order to make essential decisions based on the project management milestones. Strong organizational and personal communication skills are critical, with attention to details, as this role demands constant interaction with internal support teams, vendors and customers.
Develop and maintain project plans based on groom migration and optimization initiatives.
Coordinate large project kickoff meetings; inter - regional coordination meetings, etc.
Perform daily PM operational tasks for the business, working across multiple internal and external teams.
Build, maintain, and report operational metrics for end-to-end milestone management.
Manage existing reports and dashboards.
Monitor project pipeline for additional optimization synergies with on going projects.
Update internal systems to forecast budget and prepare internal expense change orders.
Report weekly and quarterly metrics and deliverables.
Assist management on updates and modifications of any process changes to the existing planning, engineering or grooming process.
Communicate and coordinate plans and strategies with other functional areas including sales, product, engineering, procurement, network operations and field operations.
Provide cost and schedule analyses for projects
Program manage the large project queue (project tracker).
Assist in defining automation next steps to the existing engineering migration process, by working across multiple internal functional groups including Corporate IT, Fiber Solutions, Engineering, and Network Control Center.
Bachelors’ degree in Telecommunications, Electrical Engineering, Computer Science, or 5+ years’ of relevant telecommunications engineering experience.
3+ years project management experience required with network planning experience preferred.
Advanced knowledge of optical fiber technical specifications, testing, and link engineering fundamentals.
Familiarity with DWDM network architectures (i.e. FOADM/ROADM/PON/fixed and flex grid) and signal flow.
Advanced familiarity with telecommunications service protocol structure and testing (i.e. Ethernet/OTN/SONET/SDH/SAN).
Familiarity/experience with the following network platforms:
Ciena / Cyan / Nortel
Familiarity with Metasolv/M6 database.
Understanding of telemetry (DCN) network design, IP subnetting, and routing protocols (i.e. OSPF).
Experience with data center and carrier hotel connectivity and telecommunications facility environments.
Proficiency in the MS Office suite of tools with emphasis on Excel and PowerPoint is required or similar Google G Suite tools. Knowledge of Salesforce.com platform is a plus.
Excellent written and verbal communication/negotiating skills required toward technical/non-technical audiences.
Ability to work with minimal supervision while being a constructive contributor to a team.
Effective time management skills and critical thinking.
Ability/willingness to operate in a fast-paced, demanding environment.
Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
Fitness membership discounts
Generous paid time off policy including paid parental leave